Product Delivery Manager jobs at Jpmorgan in United States, Plano

As a Relationship Manager within Merchant Services, you will be primarily responsible for a select portfolio of Middle Market clients. You will partner closely with the firm-wide bank coverage team, including JPMorgan Payments Treasury Services. You will be accountable for maintaining strong relationships with key decision-makers and influencers within those assigned client relationships. You will meet JP Morgan Merchant Services’ profitability goals through strategic client management, re-contracting of existing business and identification, pursuit and acquisition of incremental business within the designated portfolio.

Job Responsibilities:

• Achieve firm-wide business objectives, including the annual revenue plan at target margins; by maintaining and growing existing relationships, identifying incremental business and maintaining high levels of client satisfaction
• Execute sales/support strategies in conjunction with other lines of business; including, but not limited to the Commercial Bank, JPMorgan Payments Treasury Services, FX and Card Services to optimize product and service delivery
• Acts as a principal point of contact to internal partners, and as the primary contact for the client relationship on behalf of Merchant Services
• Implement and support ongoing client strategy and co-coordinating cross-sell opportunities with other parts of JPMorgan Payments Treasury Services
• Clearly understand client needs by applying a strategic, consultative selling approach to cultivate payment optimization strategies, develop appropriate product solution recommendations and grow the business
• Prepare and deliver quarterly business reviews and analysis on strategic client relationship, as well as provide compelling financial and market analysis to support proposals to expand business
• Participate in external industry conferences to ensure market visibility for the JPMorgan franchise within the identified market segment.

Required qualifications, capabilities and skills:

• 8 + years of experience within a strategic relationship management role, business development role; or technology related experience with
• Demonstrated ability to grow and expand relationships with Fortune 500 caliber clients
• Experience and comfort level working with C-suite level client stakeholders
• Experience collaborating across multi-faceted financial institutions or similar institutions, especially with relationship bankers, product, service and operations partners
• Demonstrated ability to work across cultures with internal teams and external clients
• Exceptional relationship management skills, strong presentation skills and exceptional verbal and written communication skills
• Travel required-25%

Preferred qualifications, capabilities and skills:

• Bachelor’s degree or equivalent experience; MBA desired
• Expertise in specialized industries such as, with other financial institutions, fintech, billers, major and specialty retail and vertical knowledge within the payments industry is a plus

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Contributes to software engineering communities of practice and events that explore new and emerging technologies
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and demonstrated applied experience
• Extensive experience of using common Android libraries such as Jetpack Compose and Kotlin Coroutines
• Practical knowledge of Android Platform Security best practices
• Experience of building reusable libraries, components and APIs
• Hands-on practical experience in system design, application development, testing, and operational stability
• Proficient in coding in one or more languages
• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
• Overall knowledge of the Software Development Life Cycle
• Solid understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security
• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

Preferred qualifications, capabilities, and skills

• Proficiency in backend development languages such as Java or Python, with the ability to design and implement robust server-side logic
• Hands-on experience with database development and management
• Practical experience in backend cloud development and maintenance using platforms such as AWS, Kubernetes, or Cloud Foundry, including deploying, scaling, and monitoring cloud-based applications

Job Description:

As a Data Engineer - Databricks in our Digital Intelligence team, you will play a crucial role in designing, developing, and maintaining scalable data processing solutions using Databricks, Python, and AWS. You will collaborate with cross-functional teams to deliver high-quality data solutions that support our business objectives.

Job Responsibilities:

• Execute software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
• Create secure and high-quality production code and maintain algorithms that run synchronously with appropriate systems.
• Produce architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development.
• Gather, analyze, synthesize, and develop visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems.
• Proactively identify hidden problems and patterns in data and use these insights to drive improvements to coding hygiene and system architecture.
• Contribute to software engineering communities of practice and events that explore new and emerging technologies.
• Provide guidance to the immediate team of software engineers on daily tasks and activities.
• Set the overall guidance and expectations for team output, practices, and collaboration.
• Anticipate dependencies with other teams to deliver products and applications in line with business requirements.
• Manage stakeholder relationships and the team’s work in accordance with compliance standards, service level agreements, and business requirements.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Formal training or certification on software engineering concepts and applied experience.
• Hands-on experience in data mapping, data architecture, and data modeling on Databricks.
• Extensive experience in AWS, design, implementation, and maintenance of data pipelines using Python, PySpark on Databricks.
• Proficient in Python and PySpark, able to write and execute complex queries to perform curation and build views required by end users (single and multi-dimensional).
• Strong understanding of front-end and back-end technologies, with a focus on creating seamless user experiences.
• Extensive experience in Databricks data engineering, data warehousing concepts, ETL processes (Job Runs, Data Ingestion and Delta Live Tables, Spark Streaming).
• Experienced in standing up and maintaining EC2/ECS instances, S3, Glue, and Lambda services.
• Experience in building Notebooks with complex code structures and debugging failed jobs.
• Proven experience in performance and tuning to ensure jobs are running at optimal levels and no performance bottleneck.
• Proven ability to deliver high-quality features into production systems in a rapid-paced, iterative development environment.

Preferred Qualifications, Capabilities, and Skills:

• Experience with machine learning and data science workflows.
• Familiarity with data visualization tools and techniques.
• Knowledge of data governance and security best practices.
• Experience in carrying out data analysis to support business insights.

Job Responsibilities:

• Develop software applications that serves as the primary way customers interact with our platform and its associated services
• Participate in and drive system design through the various phases of planning, review, refinement, and implementation
• Build strong collaborative relationships with technology peers, product owners, stakeholders, and external partners
• Plan, coordinate, and execute development of tactical and strategic roadmaps for test coordination and project delivery
• Demonstrate strong technical expertise and critical thinking; clearly communicate defect status, project risks, and progress updates to senior leadership
• Focus on continuous personal development, upskilling, and fostering an innovative culture

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Hands-on experience with designing and implementing large scale distributed systems
• Advanced level experience in Core Java, Object Oriented Programming, and Spring
• Advanced knowledge of application, data, and infrastructure architecture, including design across systems and OOAD skills
• Ability to translate functional requirements into technical design and solutions
• Strong experience with Agile methodology, SDLC tools (JIRA, Jenkins, GIT, JUnit, Karate), and working in Agile teams
• Proficient in microservices frameworks (Spring Boot), REST, and programming/application development using Java and Spring Boot
• Knowledge of industry-wide technology trends, best practices, and process improvement opportunities

Preferred qualifications, capabilities, and skills

• Banking and payments domain background is a plus
• Experience with cloud and container-based development (AWS, Docker, Kubernetes, Kube) and orchestration

Job Responsibilities:

• Provide senior stakeholders with comprehensive financial reviews, helping them understand profitability drivers to make informed decisions.

• Conduct in-depth variance analysis on financial results to identify trends and opportunities.

• Dive into activity-based costing models to uncover and implement expense efficiencies, driving cost-effective strategies.

• Collaborate with desk heads to develop key performance metrics

• Deliver monthly and quarterly financial reports that inform and guide senior management decisions.

• Lead efforts to enhance month end controls and streamline processes through automation, boosting efficiency and accuracy.

• Champion global consistency and foster synergies across the product team, uniting efforts to achieve shared goals and drive collective success.

• Participate in month end activities to ensure accurate and timely financial reporting, maintaining the integrity of financial data.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree in Accounting, Finance, or a technical subject.

• Minimum of 2 years of relevant Financial Services experience.

• Proficiency with Excel, PowerPoint, Essbase, and financial applications.

• Strong analytical skills and experience with Alteryx

• Excellent verbal and written communication skills.

• Ability to maintain composure in a fast-paced environment.

• Integrity in handling sensitive and confidential information.

• Understanding of financial principles and MIS reporting systems.

• Team player with the ability to be a trusted partner.

Preferred Qualifications, Capabilities, and Skills:

• Experience in Asset Management or related financial services.

• Accounting or professional qualification (CPA, CFA, MBA).

• Familiarity with investment management across asset classes.

• Strong problem-solving skills and attention to detail.

• Ability to work independently and manage multiple projects.

• Enthusiastic and proactive approach to work.

• Experience in developing financial models and tools.

• Knowledge of global financial markets and trends.

Job responsibilities

• Defines product strategy, product vision, and build roadmaps that delivers value to the customers
• Lead discovery efforts and apply industry and market research to shape product ideas and opportunities into initiatives that brings solutions to life
• Defines product success measures by setting key performance indicators (KPIs), objectives and key results (OKRs), and outcomes
• Identify data needs and tracking for analyses and measurements, drive data accessibility for the team
• Write PRDs, product specs, and requirements, and collaborate with tech teams to set milestones, breakdown steps, and write Jira epics and stories
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Use data and customer feedback to perform analyses that inform product decisions, understand opportunity size, impact/reach, and drives continuous improvement of a product, feature, or idea
• Communicates product vision, strategy, and progress to stakeholders at all levels of the organization
• Determine the best path forward by collaborating with tech teams on system and architectural designs that anchors in a customer-first approach
• Leads the development and execution of AI-driven product strategies, ensuring alignment with business goals and market needs
• Collaborates with cross-functional teams, including engineering, data science, and design, to deliver innovative AI solutions

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management, data products, advanced analytics, or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Strong analytical skills and experience with data-driven decision-making
• Excellent communication and interpersonal skills, with the ability to influence and collaborate with cross-functional teams
• Experience with agile development methodologies and tools including Jira
• Passion for understanding customer needs and delivering exceptional user experiences
• Expertise in AI technology (ML, LLMs, Agentic AI, etc.) and algorithm optimization
• Knowledge of APIs to design and implement seamless integrations with third-party platforms and services
• Experience overseeing data movement and integration processes, ensuring data integrity, security, and compliance
• Ability to stay current with advancements in AI technologies and industry best practices

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Customer-facing products (B2C) experience preferred; MBA or advanced degree preferred
• Strong understanding and experienced with building data infrastructures and data pipelines, especially to power the scalability of AI
• SQL and/or Python skills preferred; Advanced Analytics skills preferred
• Ability to adapt to changing priorities and manage multiple goals simultaneously
• Knowledge of UX principles to ensure that personalization efforts enhance the overall user experience