Manual Testing Associate - Cross Product Change Services jobs at Jpmorgan in United States, Plano

Job responsibilities

• Manage closing and delivery of commercial real estate multifamily loans (GSE), primarily Fannie Mae and Freddie Mac, from application to post closing status
• Work closely with outside counsel, credit officers and bankers on various transactional matters to ensure that the anticipated time frames are met
• Ensure that the appropriate requirements are received and required approvals are obtained for the issuance of commitment letters and rate lock
• Review loan documents to ensure accuracy and compliance with Lender and Agency requirements
• Prepare and issue Commitment Letters, Prepare escrow analysis and Closing Statements in preparation of loan closing
• Work closely with counsel and credit teams on loan document negotiations and modifications
• Ensure all approvals and waivers are in place including insurance reviews and confirmation on payment of taxes
• Ensure compliance with bank policies, procedures and regulatory requirements are met
• Coordinate with outside counsel, title/escrow and closing partners to ensure timely funding on closing day
• Confirm loan information in systems and documents are accurate for loan servicing and boarding
• Prepare and submit the final data and upload the appropriate documents timely and accurately to ensure final settlement with the appropriate agency

Required qualifications, capabilities, and skills

• 3+ years of experience with closing and delivery of Fannie Mae and Freddie Mac multifamily loans."
• Knowledge of Fannie Mae and Freddie Mac applications.
• Ability to work as part of a team, interact, and collaborate.
• Ability to train and provide guidance to less experienced associates
• Strong analytical and problem-solving skills; ability to resolve issues with management guidance
• Demonstrated excellent attention to detail and accuracy
• Ability to work autonomously to manage time effectively and prioritize work appropriately to meet deadlines
• Strong business communication skills; able to write/speak clearly and professionally with a variety of stakeholders
• Demonstrated ability to establish credibility and rapport with internal and external stakeholders
• Proven ability to maintain confidentiality and professionally handle sensitive documents

Preferred qualifications, capabilities, and skills

• Proficient with Microsoft (word, excel, PowerPoint) systems and Adobe.
• Knowledge of Commercial Real Estate terms
• Bachelor’s degree is preferred

Job Description:

As a Data Engineer - Databricks in our Digital Intelligence team, you will play a crucial role in designing, developing, and maintaining scalable data processing solutions using Databricks, Python, and AWS. You will collaborate with cross-functional teams to deliver high-quality data solutions that support our business objectives.

Job Responsibilities:

• Execute software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
• Create secure and high-quality production code and maintain algorithms that run synchronously with appropriate systems.
• Produce architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development.
• Gather, analyze, synthesize, and develop visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems.
• Proactively identify hidden problems and patterns in data and use these insights to drive improvements to coding hygiene and system architecture.
• Contribute to software engineering communities of practice and events that explore new and emerging technologies.
• Provide guidance to the immediate team of software engineers on daily tasks and activities.
• Set the overall guidance and expectations for team output, practices, and collaboration.
• Anticipate dependencies with other teams to deliver products and applications in line with business requirements.
• Manage stakeholder relationships and the team’s work in accordance with compliance standards, service level agreements, and business requirements.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Formal training or certification on software engineering concepts and applied experience.
• Hands-on experience in data mapping, data architecture, and data modeling on Databricks.
• Extensive experience in AWS, design, implementation, and maintenance of data pipelines using Python, PySpark on Databricks.
• Proficient in Python and PySpark, able to write and execute complex queries to perform curation and build views required by end users (single and multi-dimensional).
• Strong understanding of front-end and back-end technologies, with a focus on creating seamless user experiences.
• Extensive experience in Databricks data engineering, data warehousing concepts, ETL processes (Job Runs, Data Ingestion and Delta Live Tables, Spark Streaming).
• Experienced in standing up and maintaining EC2/ECS instances, S3, Glue, and Lambda services.
• Experience in building Notebooks with complex code structures and debugging failed jobs.
• Proven experience in performance and tuning to ensure jobs are running at optimal levels and no performance bottleneck.
• Proven ability to deliver high-quality features into production systems in a rapid-paced, iterative development environment.

Preferred Qualifications, Capabilities, and Skills:

• Experience with machine learning and data science workflows.
• Familiarity with data visualization tools and techniques.
• Knowledge of data governance and security best practices.
• Experience in carrying out data analysis to support business insights.

As awithin the

Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development
• Partner within an Agile Product team to maintain a robust backlog and ensure successful end-to-end delivery of initiatives
• Refine Epics into executable Stories, detailing requirements and acceptance criteria for engineering teams to deliver business value in each release
• Analyze and verify business requirements for completeness and consistency, and research existing capabilities to leverage or supplement with new testable requirements
• Collaborate with Digital Customer Experience partners to deliver content aligned with wireframes and approvals, and drive timely delivery by meeting sprint and release goals
• Participate in technical desk checks and User Acceptance Testing, prioritizing and resolving critical defects, and validating implemented features post-production.
• Engage in recurring Agile ceremonies, including daily standups, refinement sessions, desk checks, PO sign-offs, defect reviews, sprint reviews, and retrospectives

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Build knowledge in data analytics and data literacy to support informed decision-making
• Translate business requirements into clear, actionable technical requirements and communicate effectively with stakeholders
• Lead cross-functional teams to execute projects successfully, managing tight timelines and adapting in dynamic environments
• Synthesize complex information to make quick decisions, take calculated risks, and iterate approaches as needed
• Prioritize projects based on business needs and industry trends, demonstrating commitment and self-motivation in a start-up setting
• Utilize Microsoft Office and JIRA, and apply experience from financial services, retail banking, digital payments, and online/mobile platforms

Preferred qualifications, capabilities, and skills

• Apply experience with API-based designs, microservices, web services, and responsive web design principles
• Read and interpret React JS code and API service definitions to understand system behavior and integration points
• Utilize Adobe Experience Manager, and Figma to support project management and design collaboration
• Demonstrate understanding of Quality Assurance best practices and various testing types
  

As a AI/ML Engineer within our platform operations team, you will be tasked with the design, construction, and maintenance of our AIOps solution. This role demands a profound knowledge of AI/ML technologies, IT infrastructure, and platform engineering.

Job Responsibilities:

• Lead the design, development, and deployment of generative AI solutions, ensuring alignment with business objectives and technical requirements.
• Provide mentorship and guidance to junior engineers.
• Demonstrate deep expertise in generative AI technologies, contributing to the development of POCs and evaluating new methodologies to enhance AI capabilities.
• Exhibit strong proficiency in Java or Python, with the ability to architect and build complex AI models from scratch. Ensure the delivery of secure, high-quality production code.
• Utilize experience with React or Angular to create intuitive user interfaces for AI applications. Conduct thorough code reviews to maintain high standards of code quality.
• Leverage AWS experience to implement best practices in AI integration, ensuring quality, security, and efficiency across AI projects.
  Identify and implement opportunities to automate processes and enhance the operational stability of generative AI applications and systems.
• Collaborate with cross-functional teams to evaluate and refine architectural designs for AI systems, ensuring scalability and robustness.
• Actively participate in communities of practice to promote the adoption and awareness of new generative AI technologies, fostering a culture of continuous innovation.

Required qualifications, capabilities, and skills:

• Minimum 5+ years of strong proficiency in Python or Java, with the ability to architect and build complex AI models from scratch.
• One year of experience in generative AI development and prompt engineering.
• Proven experience in system design, application development, testing, and operational stability in AI projects.
• Minimum of 3+ years of strong experience with React or Angular.
• 1+ year of AWS experience is a must-have.
• Understanding of agile methodologies such as CI/CD, Application Resiliency, and Security, applied to AI projects.
• Experience with LLM models and agentic tools.

Preferred qualifications, capabilities, and skills:

• Experience with AI model optimization and performance tuning to ensure efficient and scalable AI solutions.
• Familiarity with data engineering practices to support AI model training and deployment.
• Ability to collaborate with cross-functional teams to integrate generative AI solutions into broader business processes and applications.
• Strong understanding of machine learning algorithms and techniques, including supervised, unsupervised, and reinforcement learning.
• Experience with AI/ML libraries and tools such as TensorFlow, PyTorch, Scikit-learn, and Keras.

As a Risk Management - Wholesale Credit Risk Policy Document Associate in the Wholesale Credit Portfolio Analytics team, you will develop value added risk analytics solutions through the deployment of advanced analytical frameworks on top of the firm’s big data resources. In this role, you will focus on leveraging data to enhance the current end-to-end credit risk process across all of Credit Risk.

Job Responsibilities

• Manage a portfolio of credit risk documents that includes working with document owners to write documents, solicit and incorporate feedback, obtain document owner approvals and publish to the firmwide policy portal.
• Manage the WCR document governance process and maintaining strong controls. This includes challenging content.
• Lead with authority, drives decisions and influences stakeholders in the governance process and provide training, if necessary.
• Lead cross-line of business and regional projects through multiple platforms (e.g. Forums, working group sessions, and deep dives).
• Lead meetings with functional support groups to participate and align on the transformation of risk policy priorities.
• Create and present reporting related to progress, inventory status and highlight obstacles and challenges while suggesting solutions.
• Prepare senior management presentations and provide updates on deliverables and team projects.

Required qualifications, skills and capabilities

• Strong, clear, and concise written and verbal communications; edit and prepare executive level communications
• Excellent organizational and project management skills; able to manage competing priorities under tight deadlines and a constantly changing environment.
• High degree of initiative, self-direction, ability to work well under pressure and learn quickly.
• Intellectual curiosity and willingness to take on responsibilities that fall outside your immediate area of expertise.
• Inclusive leadership skills with the ability to collaborate across multiple stakeholder groups and regions. Appreciate the value of working in partnership with others to influence change and accomplish individual and team goals.

Preferred Qualifications

• Working knowledge of Credit Risk concepts preferable.
• WCR audit, control, policy or governance experience preferable.

Job Responsibilities:

• Cultivates cross sell business opportunities within the portfolio by aligning with RM teams and the Banker and Treasury team to achieve individual sales goals
• Serves as a trusted advisor and client advocate, leveraging core knowledge, to recommend and promote banking and payment processing solutions to clients to ensure a seamless client experience across JP Morgan
• Creates strategic dialogues around key client-centric issues, incorporating best practices, benchmarking, opportunity quantification and solution positioning
• Build template-driven business case quantification for clients in support of payment solutions
• Completes analysis to competitively identify and price JP Morgan products and services for profitability
• Demonstrates ability to communicate effectively both verbally and in writing with key decision-makers at a variety of levels (C-level executives) to evaluate needs, propose solutions from our suite of merchant services products
• Partners with internal product stakeholders when representing the client perspective in the development/evolution of complex products and solutions-- works with internal partners to ensure successful implementation and product ramp-up
• Lead complex contract renegotiations
• Makes recommendations on new products and services dependent on client input and general industry observations

• Protects the firm by following sound risk management protocols and adhering to regulatory requirements. Works directly with Credit, Risk, and Quality Control to adhere to Anti-Money Laundering/Know Your Customer regulations

Required Qualifications, Skills and Capabilities:

• Possesses a minimum of 8+ years of related sales and relationship management experience
• Strong knowledge of the merchant services industry, products and services
• Excellent communication skills with individuals at all levels, internally and externally
• Ability to build relationships with clients and internal partners and influence others to achieve desired outcomes
• Uses sound judgment to offer comprehensive and customized solutions that best meet client needs; able to identify and recommend appropriate alternatives when traditional solutions do not apply
• Ability to balance needs of clients with associated risks and interests of the firm
• Establishes and consistently uses a disciplined process to manage time; uses time strategically to accomplish business objectives
• Knowledge of diverse types of businesses, industries, markets, financial and economic concepts
• Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint

FEDERAL DEPOSIT INSURANCE ACT:

As a Senior Associate Recruiter in Private Banking, you will ensure your clients are best positioned to attract, source and recruit top talent, both internally and externally. Your primary responsibilities include staffing the business with quality hires, providing strategic talent acquisition solutions and proactive pipelining for future needs. As a segment subject matter expert, you will manage the end to end recruitment lifecycle for roles within your segment.

Job Responsibilities

• Qualify new requisitions, ensuring information is accurate and job descriptions align with global guidance
• Lead requirement intake calls with hiring managers and offer guidance on the recruitment processes, controls and policies
• Proactively map talent, create, add to, and manage candidate talent pools and operate as a specialist within your market
• Source and pipeline qualified candidates through a wide variety of channels, supported by your aligned sourcing partner when required
• Evaluate (screen), interview and present qualified candidates to hiring managers
• Partner with the interview scheduling team to arrange candidate interviews with hiring teams
• Provide a positive candidate experience with frequent and timely communication throughout the recruitment process; share manager feedback and appropriately disposition candidates in real time
• Act as a subject matter expert, influencing decision making and effectively manage hiring manager and candidate expectations
• Conduct pre-offer candidate calls and take ownership of offer negotiation and management
• Liaise with hiring managers, human resources, and compensation partners to ensure appropriate offer approvals are in place
• Present to and update senior client groups on recruiting activity and manage escalations effectively

Required qualifications, capabilities, and skills

• 5+ years of experience working within a recruiter role either in-house or within a talent acquisition agency
• Experience sourcing and pipelining talent
• Demonstrate excellent client management skills
• Demonstrated ability to build relationships and deliver a first class candidate experience
• Excellent communication skills both written and verbal
• Demonstrated ability to present recruiting activity to senior clients when required
• Demonstrated ability to manage client expectations and escalations where appropriate
• Good prioritization and organizational skills with the ability to multi-task
• Demonstrated ability to work independently and as part of a wider team