Ivr Product Delivery Associate jobs at Jpmorgan in United States, Plano
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Company (1)
Job type
Job categories
Job title (1)
United States
State
Plano
245 jobs found
21.09.2024
JPM
JPMorgan IVR Product Delivery Associate United States, Texas, Plano
Develop business operations and process knowledge to understand customer and employee needs and handling in contact centers. Use data to understand solutions performance and user behaviors to identify improvements. Collaborate...
Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery. Considers and plans for upstream...
Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies. Supports the completion of change management activities across functional partners and monitors...
Lead Discovery sessions to formalize objective, understand value/ benefit, discuss design (internal/external), create high-level strategy plan and identify cross block dependencies of an initiative. Facilitate Elaboration/Business Requirement reviews (PBR) to...
Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies. Supports the completion of change management activities across functional partners and monitors...
Collaborates with the Product Delivery Manager to execute on key discovery and delivery efforts, identify ways to boost efficiencies. Manage discovery efforts, partnering with stakeholders, analytics, engineering, research & UXCX...
Represent Solutions Design in Product launch and change readiness activities, leading CS&I business readiness, influencing product design, and advocating on behalf of the business and the client to ensure optimal...
Develop business operations and process knowledge to understand customer and employee needs and handling in contact centers. Use data to understand solutions performance and user behaviors to identify improvements. Collaborate...
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