Director Site Reliability Engineering jobs at Jpmorgan in United States, Plano

As a Site Reliability Engineer III atwithin, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.

Job responsibilities

• Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate
• Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines
• Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications
• Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
• Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
• Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
• Supports the adoption of site reliability engineering best practices within your team

Required qualifications, capabilities, and skills

• Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform
• Proficient in at least one programming language such as Python, Java/Spring Boot, and .Net
• Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
• Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
• Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
• Ability to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and limited supervision
• Ability to proactively recognize road blocks and demonstrates interest in learning technology that facilitates innovation
• Ability to identify new technologies and relevant solutions to ensure design constraints are met by the software team
• Ability to initiate and implement ideas to solve business problems

• Strong experience with Public Cloud providers (AWS, Azure)
• Proficient with relational and NoSQL databases (MySQL, Oracle, CockroachDB)
• Familiarity with voice networking technologies, such as Amazon Connect, SIP, WebRTC
• Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker
• Familiarity with troubleshooting common networking technologies and issues

Job Responsibilities

• Leads technology and process implementations to achieve functional technology objectives
• Makes decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures
• Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations
• Delivers technical solutions that can be leveraged across multiple businesses and domains
• Influences peer leaders and senior stakeholders across the business, product, and technology teams
• Champions the firm’s culture of diversity, opportunity, inclusion, and respect
• Drives a forward-thinking mindset to enhance organizational productivity through innovative tools and solutions

Required Qualifications, Capabilities, and Skills

• Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
• Experience developing or leading cross-functional teams of technologists
• Experience with hiring, developing, and recognizing talent
• Experience leading a product as a Product Owner or Product Manager
• Practical cloud native experience
• Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field
• Ability to be a player-coach; not required to code every day but must be able to dive into code, understand it, and hold the team to a high standard
• Well-versed in architecture with a cloud-first approach

Preferred Qualifications, Capabilities, and Skills

• Experience working at code level

Guide and shape the future of technology at a globally recognized firm, driven by pride in ownership.

As a Tech Risk & Controls Director a, you will be responsible for ensuring adherence to the PCI DSS while driving transformation, automation, and control maturity across all cardholder data environments (CDE) and related technology systems. As a critical control risk function within the firm, this leader will partner with technology, product, audit, and compliance stakeholders to embed PCI controls at scale, maintain year-round compliance, and reduce regulatory/contractual and reputational risk. If you are a passionate and driven leader with a strong background in cybersecurity and PCI, we encourage you to apply for this exciting opportunity at JPMC.

Job responsibilities

• Develop and drive a multi-year PCI DSS strategy aligned with enterprise technology modernization (leveraging GenAI tools and engineering forward processes), regulatory/contractual expectations, and business objectives.
• Serve as the PCI authority across the organization, translating technical and regulatory requirements into executable and auditable programs.
• Lead all phases of the PCI lifecycle, including planning, risk-based assessment execution, evidence management, control validation, compliance reporting, corrective action, and remediation.
• Manage annual and ad-hoc assessments, including self-assessment questionnaires (SAQs), Reports on Compliance (ROCs), and attestation deliverables in partnership with external Qualified Security Assessors (QSAs).
• Establish and maintain a PCI scope governance model leveraging modern tooling such as asset inventory, data discovery, and tagging.
• Chair the PCI steering committee and provide regular updates to executive stakeholders, risk committees, and regulators as needed.
• Build trusted partnerships with LOB Leaders which includes CIOs, CTOs, BISO and Business application teams, Business Information Security Officers, Infrastructure, Cloud, and Product teams to ensure control implementation and accountability.
• Build and lead a global PCI team, including compliance analysts and technical program managers.
• Modernize the PCI program with automation, evidence orchestration platforms, self-service attestations, and control-as-code frameworks.

Required qualifications, capabilities, and skills

• Formal training or certification on security concepts and 10+years of applied experience with PCI DSS, and other Regulatory frameworks.
• Deep expertise in implementing PCI requirements (v 4.0) across large scale complex organizations.
• Proficient in designing and implementing security controls for cloud environments. (e.g., AWS, Azure, GCP)
• Hands-on experience with security assessment tools, data discovery tools, threat models and penetration testing methodologies.
• Experience working in finance or another highly regulated industry.
• Proficiency with AI/ML models, large data sets, control plane and network segmentation techniques to drive efficiencies for CHD.

Preferred qualifications, capabilities, and skills

• Current or Prior PCI QSA/ISA certification.
• Understanding of regulatory requirements such as GDPR, HIPAA, PCI-DSS, SOC 2 leveraging NIST 800-53, NIST AI- RMF and possess CISSP, CISM, or other relevant certifications.
• Knowledge of process-focused methodologies for IT related activities (Change Management, Incident Management, and SDLC).
• IT Risk and Process frameworks such as COSO, COBIT, NIST, Cybersecurity Horizontal reviews, ITIL.