Crm Product Manager Client Servicing & jobs at Jpmorgan in United States, Plano
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Company (1)
Job type
Job categories
Job title (1)
United States
State
Plano
295 jobs found
31.12.2024
JPM
JPMorgan US Private Bank- Digital Client Service Associate United States, Texas, Plano
Provide exceptional service to large family and institutional clients within the digital platform. Utilize multiple systems, often simultaneously, to provide quick and thorough service to clients across all of their...
Develop business operations and process knowledge to understand customer and employee needs and handling in contact centers. Use data to understand solutions performance and user behaviors to identify improvements. Collaborate...
Lead our medium to complex clients autonomously by delivering solutions to clients and upholding JP Morgan Chase standards and operating principles. Develop long term client relationships. Proactively work to determine...
Gather clear requirements and write user stories/acceptance criteria. Collaborate with Subject Matter Experts and key stakeholders to understand uses cases and pain points as well as trends in the marketplace....
Develops a product strategy and product vision that delivers value to customers demonstrating flexibility and adaptability across diverse tasks and projects. Manages discovery efforts and market research to uncover customer...
Own the product implementation and training experience for your assigned clients. Facilitate training sessions with clients via zoom, phone, and in-person on migrating online users, templates, and fraud prevention services....
Maintain client management program relationship at a sub-LOB level to ensure service level expectations are maintained. Manage, monitor and track line of business compliance to Third Party Program standards and...
Provide exceptional service to large family and institutional clients within the digital platform. Utilize multiple systems, often simultaneously, to provide quick and thorough service to clients across all of their...
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