Client Service Associate jobs at Jpmorgan in United States, Plano

The Client Service Associate role at JPMorgan in Plano, TX is a critical role in the tech industry that ensures that our customers' needs are met. Our Client Service Associates are highly knowledgeable, customer-focused individuals who are deeply invested in the success of our customer's experience. The primary responsibilities of this role include managing customer relationships, providing technical support and troubleshooting, providing client consulting services, and performing all pre-sales operations. As a Client Service Associate, you will be responsible for resolving customer enquiries and maintaining accurate records; you'll ensure that customer interactions are tracked and monitored. Additionally, you will have the opportunity to work with a broad variety of technology products and services which may include software, hardware, cloud, CRM, networks, VoIP, communications, or digital ecosystem initiatives. Our ideal candidate is a self-starter with excellent problem-solving abilities and communication skills. You must have an understanding of the various hardware and software components of a business IT environment. Additionally, you must have a positive attitude and understand how to exceed customer expectations. At JPMorgan in Plano, TX, we are looking for an experienced, agile, and customer-focused professional to fill our Client Service Associate role. If you are a motivated and creative problem solver who wants to become an integral member of a leading technology services provider, then we want you to join our team!