Client Service Associate jobs at Jpmorgan in United States, Plano

Job responsibilities

• Manage closing and delivery of commercial real estate multifamily loans (GSE), primarily Fannie Mae and Freddie Mac, from application to post closing status
• Work closely with outside counsel, credit officers and bankers on various transactional matters to ensure that the anticipated time frames are met
• Ensure that the appropriate requirements are received and required approvals are obtained for the issuance of commitment letters and rate lock
• Review loan documents to ensure accuracy and compliance with Lender and Agency requirements
• Prepare and issue Commitment Letters, Prepare escrow analysis and Closing Statements in preparation of loan closing
• Work closely with counsel and credit teams on loan document negotiations and modifications
• Ensure all approvals and waivers are in place including insurance reviews and confirmation on payment of taxes
• Ensure compliance with bank policies, procedures and regulatory requirements are met
• Coordinate with outside counsel, title/escrow and closing partners to ensure timely funding on closing day
• Confirm loan information in systems and documents are accurate for loan servicing and boarding
• Prepare and submit the final data and upload the appropriate documents timely and accurately to ensure final settlement with the appropriate agency

Required qualifications, capabilities, and skills

• 3+ years of experience with closing and delivery of Fannie Mae and Freddie Mac multifamily loans."
• Knowledge of Fannie Mae and Freddie Mac applications.
• Ability to work as part of a team, interact, and collaborate.
• Ability to train and provide guidance to less experienced associates
• Strong analytical and problem-solving skills; ability to resolve issues with management guidance
• Demonstrated excellent attention to detail and accuracy
• Ability to work autonomously to manage time effectively and prioritize work appropriately to meet deadlines
• Strong business communication skills; able to write/speak clearly and professionally with a variety of stakeholders
• Demonstrated ability to establish credibility and rapport with internal and external stakeholders
• Proven ability to maintain confidentiality and professionally handle sensitive documents

Preferred qualifications, capabilities, and skills

• Proficient with Microsoft (word, excel, PowerPoint) systems and Adobe.
• Knowledge of Commercial Real Estate terms
• Bachelor’s degree is preferred

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Contributes to software engineering communities of practice and events that explore new and emerging technologies
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and demonstrated applied experience
• Extensive experience of using common Android libraries such as Jetpack Compose and Kotlin Coroutines
• Practical knowledge of Android Platform Security best practices
• Experience of building reusable libraries, components and APIs
• Hands-on practical experience in system design, application development, testing, and operational stability
• Proficient in coding in one or more languages
• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
• Overall knowledge of the Software Development Life Cycle
• Solid understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security
• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

Preferred qualifications, capabilities, and skills

• Proficiency in backend development languages such as Java or Python, with the ability to design and implement robust server-side logic
• Hands-on experience with database development and management
• Practical experience in backend cloud development and maintenance using platforms such as AWS, Kubernetes, or Cloud Foundry, including deploying, scaling, and monitoring cloud-based applications

As a AI/ML Engineer within our platform operations team, you will be tasked with the design, construction, and maintenance of our AIOps solution. This role demands a profound knowledge of AI/ML technologies, IT infrastructure, and platform engineering.

Job Responsibilities:

• Lead the design, development, and deployment of generative AI solutions, ensuring alignment with business objectives and technical requirements.
• Provide mentorship and guidance to junior engineers.
• Demonstrate deep expertise in generative AI technologies, contributing to the development of POCs and evaluating new methodologies to enhance AI capabilities.
• Exhibit strong proficiency in Java or Python, with the ability to architect and build complex AI models from scratch. Ensure the delivery of secure, high-quality production code.
• Utilize experience with React or Angular to create intuitive user interfaces for AI applications. Conduct thorough code reviews to maintain high standards of code quality.
• Leverage AWS experience to implement best practices in AI integration, ensuring quality, security, and efficiency across AI projects.
  Identify and implement opportunities to automate processes and enhance the operational stability of generative AI applications and systems.
• Collaborate with cross-functional teams to evaluate and refine architectural designs for AI systems, ensuring scalability and robustness.
• Actively participate in communities of practice to promote the adoption and awareness of new generative AI technologies, fostering a culture of continuous innovation.

Required qualifications, capabilities, and skills:

• Minimum 5+ years of strong proficiency in Python or Java, with the ability to architect and build complex AI models from scratch.
• One year of experience in generative AI development and prompt engineering.
• Proven experience in system design, application development, testing, and operational stability in AI projects.
• Minimum of 3+ years of strong experience with React or Angular.
• 1+ year of AWS experience is a must-have.
• Understanding of agile methodologies such as CI/CD, Application Resiliency, and Security, applied to AI projects.
• Experience with LLM models and agentic tools.

Preferred qualifications, capabilities, and skills:

• Experience with AI model optimization and performance tuning to ensure efficient and scalable AI solutions.
• Familiarity with data engineering practices to support AI model training and deployment.
• Ability to collaborate with cross-functional teams to integrate generative AI solutions into broader business processes and applications.
• Strong understanding of machine learning algorithms and techniques, including supervised, unsupervised, and reinforcement learning.
• Experience with AI/ML libraries and tools such as TensorFlow, PyTorch, Scikit-learn, and Keras.

As a Risk Management - Wholesale Credit Risk Policy Document Associate in the Wholesale Credit Portfolio Analytics team, you will develop value added risk analytics solutions through the deployment of advanced analytical frameworks on top of the firm’s big data resources. In this role, you will focus on leveraging data to enhance the current end-to-end credit risk process across all of Credit Risk.

Job Responsibilities

• Manage a portfolio of credit risk documents that includes working with document owners to write documents, solicit and incorporate feedback, obtain document owner approvals and publish to the firmwide policy portal.
• Manage the WCR document governance process and maintaining strong controls. This includes challenging content.
• Lead with authority, drives decisions and influences stakeholders in the governance process and provide training, if necessary.
• Lead cross-line of business and regional projects through multiple platforms (e.g. Forums, working group sessions, and deep dives).
• Lead meetings with functional support groups to participate and align on the transformation of risk policy priorities.
• Create and present reporting related to progress, inventory status and highlight obstacles and challenges while suggesting solutions.
• Prepare senior management presentations and provide updates on deliverables and team projects.

Required qualifications, skills and capabilities

• Strong, clear, and concise written and verbal communications; edit and prepare executive level communications
• Excellent organizational and project management skills; able to manage competing priorities under tight deadlines and a constantly changing environment.
• High degree of initiative, self-direction, ability to work well under pressure and learn quickly.
• Intellectual curiosity and willingness to take on responsibilities that fall outside your immediate area of expertise.
• Inclusive leadership skills with the ability to collaborate across multiple stakeholder groups and regions. Appreciate the value of working in partnership with others to influence change and accomplish individual and team goals.

Preferred Qualifications

• Working knowledge of Credit Risk concepts preferable.
• WCR audit, control, policy or governance experience preferable.

As a Senior Associate Recruiter in Private Banking, you will ensure your clients are best positioned to attract, source and recruit top talent, both internally and externally. Your primary responsibilities include staffing the business with quality hires, providing strategic talent acquisition solutions and proactive pipelining for future needs. As a segment subject matter expert, you will manage the end to end recruitment lifecycle for roles within your segment.

Job Responsibilities

• Qualify new requisitions, ensuring information is accurate and job descriptions align with global guidance
• Lead requirement intake calls with hiring managers and offer guidance on the recruitment processes, controls and policies
• Proactively map talent, create, add to, and manage candidate talent pools and operate as a specialist within your market
• Source and pipeline qualified candidates through a wide variety of channels, supported by your aligned sourcing partner when required
• Evaluate (screen), interview and present qualified candidates to hiring managers
• Partner with the interview scheduling team to arrange candidate interviews with hiring teams
• Provide a positive candidate experience with frequent and timely communication throughout the recruitment process; share manager feedback and appropriately disposition candidates in real time
• Act as a subject matter expert, influencing decision making and effectively manage hiring manager and candidate expectations
• Conduct pre-offer candidate calls and take ownership of offer negotiation and management
• Liaise with hiring managers, human resources, and compensation partners to ensure appropriate offer approvals are in place
• Present to and update senior client groups on recruiting activity and manage escalations effectively

Required qualifications, capabilities, and skills

• 5+ years of experience working within a recruiter role either in-house or within a talent acquisition agency
• Experience sourcing and pipelining talent
• Demonstrate excellent client management skills
• Demonstrated ability to build relationships and deliver a first class candidate experience
• Excellent communication skills both written and verbal
• Demonstrated ability to present recruiting activity to senior clients when required
• Demonstrated ability to manage client expectations and escalations where appropriate
• Good prioritization and organizational skills with the ability to multi-task
• Demonstrated ability to work independently and as part of a wider team

Posting Description

As an Onboarding Specialist, you willervice skills and analytical acumen. If you are able to demonstrate leadership,

Job Responsibilities

• Project managing new account onboarding’s for Institutional Client mandates inclusive of Segregated portfolios, Advisory and Sub-Advisory mandates and additionally manage lifecycle events such as Mergers, Liquidations and Closures, In-Species and Custody Changes.
• Act as the point of contact with and for the Client during the end-to-end onboarding timeline. At the point of new business win, you will be introduced as the onboarding specialist lead and you will be responsible for end-to-end Client engagement, coordination and management until funding.
• Leading internal stakeholder and external Client meetings to ensure events are effectively scoped, managed and delivered within agreed timeframes providing an excellent level of Client service.
• Completing and maintaining event documentation, including onboarding checklists, account opening information, product specifications, project plans and any other related documents. Additionally, perform control checkpoints and authorization of Client mandates prior to launch.
• Collaborate effectively across internal teams to leverage expertise, products and service delivery. Lead on business support initiatives including representation at Control Committee Meetings or through the New Instrument Approval process.
• Demonstrate strong communication skills through regular status reporting to key stakeholders and proactively identify risk and control issues to prevent and mitigate risks.
• Support the global client onboarding teams to develop best practice standards and consistency and Identify ways to improve processes/procedures to enhance the Client experience.

Required qualifications, capabilities, and skills

• The ability to clearly and effectively communicate with clients, both verbally and in writing, is essential. This includes active listening, understanding client needs, and conveying information in a way that is easy to understand.
• Building and maintaining positive relationships with clients is essential. This involves being empathetic, patient, and approachable.
• Strong verbal, written and interpersonal communication skills to build relationships with senior business stakeholders and Clients. Excellent time management skills.
• Collaborating with other team members to provide comprehensive client support.
• A solid level of financial product knowledge including Equity, Fixed Income, Currency, Derivatives and Funds Investment.
• Trade flow knowledge from event inception, trade execution through to operational settlement. A strong understanding of Fund Accounting, Transfer Agency and Custody.
• Project Management experience with the ability to manage initiatives concurrently end to end.
• Managing multiple client requests and tasks efficiently is important to ensure timely responses and resolutions.
• Strong interpersonal skills, comfortable working with a wide audience varying in degrees of seniority and ability to develop effective relationships with key business partners. A team player who is flexible and can maintain both a positive attitude and high level of performance in demanding/time-sensitive situation.
• Strong MS Office skills including Excel, Word and PowerPoint and ability to use web-based technology effectively.
• Disciplined, self-motivated, and delivery-focused individual who is able to work independently where required.

Preferred qualifications, capabilities, and skills

• Excellent time management skills.
• Asset Management or relevant Investment Banking, Wealth Management experience.
• Ability to identify process improvements and implement appropriate changes using digital tooling e.g. Python, Tableau, Alteryx.