Business Transformation Digital Shadowing Consultant jobs at Jpmorgan in United States, Plano

Job Responsibilities:

• Cultivates cross sell business opportunities within the portfolio by aligning with RM teams and the Banker and Treasury team to achieve individual sales goals
• Serves as a trusted advisor and client advocate, leveraging core knowledge, to recommend and promote banking and payment processing solutions to clients to ensure a seamless client experience across JP Morgan
• Creates strategic dialogues around key client-centric issues, incorporating best practices, benchmarking, opportunity quantification and solution positioning
• Build template-driven business case quantification for clients in support of payment solutions
• Completes analysis to competitively identify and price JP Morgan products and services for profitability
• Demonstrates ability to communicate effectively both verbally and in writing with key decision-makers at a variety of levels (C-level executives) to evaluate needs, propose solutions from our suite of merchant services products
• Partners with internal product stakeholders when representing the client perspective in the development/evolution of complex products and solutions-- works with internal partners to ensure successful implementation and product ramp-up
• Lead complex contract renegotiations
• Makes recommendations on new products and services dependent on client input and general industry observations

• Protects the firm by following sound risk management protocols and adhering to regulatory requirements. Works directly with Credit, Risk, and Quality Control to adhere to Anti-Money Laundering/Know Your Customer regulations

Required Qualifications, Skills and Capabilities:

• Possesses a minimum of 8+ years of related sales and relationship management experience
• Strong knowledge of the merchant services industry, products and services
• Excellent communication skills with individuals at all levels, internally and externally
• Ability to build relationships with clients and internal partners and influence others to achieve desired outcomes
• Uses sound judgment to offer comprehensive and customized solutions that best meet client needs; able to identify and recommend appropriate alternatives when traditional solutions do not apply
• Ability to balance needs of clients with associated risks and interests of the firm
• Establishes and consistently uses a disciplined process to manage time; uses time strategically to accomplish business objectives
• Knowledge of diverse types of businesses, industries, markets, financial and economic concepts
• Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint

FEDERAL DEPOSIT INSURANCE ACT:

Job Responsibilities

• Develop strong working relationships with the Americas regional teams in planning, reporting and analysis of financials
• Prepare presentations for the Office Head Executive, including quarterly and annual business reviews
• Analyze variances, trends, risks and opportunities, performance against budget/forecast/targets, key business drivers and sensitivities
• Assist in the development of management reporting and improve the financial reporting and business analysis framework
• Support ad-hoc financial analysis in support of key functional areas of the business and opportunities to scale efficiencies
• Partner with accounting and the GRE functions (e.g., lease administration, economic incentives group, space & location strategy, design & construction) to ensure accuracy of financial forecasts

Required qualifications, capabilities and skills

• Bachelor's degree in business related discipline
• 5 years of experience in real estate, finance and/or accounting experience
• Working knowledge of Alteryx and Microsoft Office suite, with proficiency in Excel and Powerpoint
• Prior experience or innate interest in the Real Estate asset class
• Sound judgment and independent decision making are required
• Ability to analyze data, process information and work under minimal supervision
• Ability to think outside of the box, identify problems & find cost efficient solutions
• Ability to maintain composure in a fast-paced environment and prioritize projects accordingly
• Communication skills - Ability to communicate succinctly and efficiently, comfortable interacting with senior business/Corporate leaders

• Organizational ability - Ability to handle numerous deliverables simultaneously, many with critical deadlines. Candidate must be comfortable with frequently changing priorities

Preferred qualifications, capabilities and skills

• CPA preferred but not required

Description

As a Business Resiliency Quality Associate within CCB you will be instrumental in upholding the high standards. In this role, you will work within the Quality and Controls Team to conduct internal process reviews of Business Resiliency Plans and Essential Service Summaries, identifying opportunities for process optimization and collaborating on projects to achieve desired business outcomes. You must be dedicated to analyzing and reporting all issues and findings, providing management with comprehensive information to understand and monitor key operational risks and regulatory concerns. Additionally, you will collaborate with critical stakeholders, including Resiliency Planning, Essential Services, Incident Management, and APAC partners.

Your expertise in Quality Controls will be vital for conducting comprehensive reviews, ensuring compliance with operating procedures, and identifying opportunities for enhancement. Utilizing your automation, you will analyze quality outcomes, identify root causes, and propose innovative solutions. Your strategic thinking will also be essential in understanding the broader implications of quality issues and driving transformative change within the department.

Job Responsibilities:

• Master Resiliency & Delivery Management (RDM) policies, procedures, and systems to ensure quality activities are effectively carried out
• Investigate emerging issues, conduct root cause analysis, and collaborate with RDM stakeholders to resolve them
• Efficiently synthesize large volumes of information into clear messages for RDM leaders and stakeholders
• Utilize automation tools to inspect and evaluate business opportunities, maintaining high-quality standards and identifying improvement areas within the Business Resiliency Lifecycle
• Collaborate with cross-functional teams to implement automated processes that enhance business assessment accuracy and efficiency
• Lead department-focused projects that align with business objectives and organizational goals
• Achieve results within strict time constraints in a dynamic environment

Required Qualifications, Capabilities and Skills:

• Proficient in leveraging automation tools to identify and evaluate business opportunities
• Proven track record in process improvement, with effective coordination and communication skills
• Expertise in improving and optimizing quality automation processes, enhancing testing efficiency and coverage
• Advanced user knowledge of Excel, SharePoint, Tableau, TEAMs, LLM, and relevant data systems to enhance business processes
• Strong analytical skills for assessing business opportunities and providing data-driven insights
• Demonstrated leadership skills to guide cross-functional teams towards project goals
• Excellent time management and planning abilities for timely deliverable completion
• Ability to work independently and collaboratively, meeting tight deadlines
• Strong relationship-building skills with key stakeholders to ensure successful project outcomes

Preferred Qualifications, Capabilities and Skills:

• 3+ years of experience in Quality Control and Quality Automation
• 3+ years of experience in Business Continuity, Financial Services, or a related industry
• Bachelor's degree
  

Global

1. Business Strategy & Planning

• Partner with regional and country leadership to define and execute the Subsidiary Banking growth strategy in Latin America, aligned with global corporate banking objectives.

• Develop annual business plans, financial targets, and market penetration strategies, focusing on wallet growth, cross-sell, and return optimization.

• Identify emerging trends, client opportunities, and competitive positioning in the multinational subsidiary segment.

2. Financial & Performance Management

• Own the financial oversight for the Subsidiary Banking portfolio, including P&L management, balance sheet optimization, revenue tracking, and expense discipline.

• Monitor balances, ROE, capital usage (RWA), liquidity deployment, and cost allocation, ensuring profitability targets are met.

• Build and maintain KPI dashboards to track banker productivity, client coverage effectiveness, and product penetration.

3. Client & Product Partnership

• Partner with Coverage Bankers and Product Partners (Payments, Markets, Credit, Trade, and Liquidity) to deepen relationships with existing clients and capture new business opportunities.

• Support client segmentation, prioritization, and pipeline reviews to ensure focus on high-potential, strategic accounts.

• Ensure seamless execution of multi-product, cross-border deals by coordinating between local and global teams.

4. Risk & Control

• Maintain strong oversight on credit risk, operational risk, and compliance matters impacting the Subsidiary Banking business.

• Coordinate with Credit and Risk teams to align risk appetite with business growth objectives.

• Ensure adherence to internal policies, control frameworks, and regulatory requirements in all jurisdictions.

5. Operational Excellence & Governance

• Lead governance routines, including business reviews, pipeline calls, budget meetings, and senior leadership updates.

• Drive efficiency through process improvements, automation of reporting, and enhanced data analytics.

• Serve as the central point of coordination for audits, regulatory reviews, and internal controls assessments.

6. Stakeholder Management

• Act as a trusted advisor to senior leadership and interface with regional and global stakeholders including Finance, Strategy, Credit, Legal, Compliance, and Operations.

• Partner with country business managers to ensure consistent execution and alignment of strategy across all Latin American markets.

Required qualifications, capabilities and skills:

• MBA or equivalent advanced degree preferred.

• 8+ years of relevant experience in Corporate Banking, Business Management, or Strategy roles, preferably in a multinational financial institution.

• Strong understanding of corporate banking products (lending, liquidity, payments, markets, and trade finance).

• Proven experience in financial analysis, capital management, and profitability metrics.

• Excellent stakeholder management and ability to influence across multiple seniority levels and geographies.

• Analytical, detail-oriented, and able to translate complex data into actionable insights.

• Fluency in English required.

Core Competencies

• Strategic thinker with a commercial mindset and ability to balance growth with risk.

• High level of financial acumen and comfort with P&L ownership.

• Exceptional organizational skills and ability to manage competing priorities.

• Resilient and adaptable in a fast-paced, matrixed environment.

• Strong communication and presentation skills for senior audiences.

Preferred qualifications, capabilities and skills:

• MBA or equivalent advanced degree.

• Spanish and/or Portuguese strongly.

Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery.
• Considers and plans for upstream and downstream implications of new product features on the overall product experience.
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers.
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle.
• Writes the requirements, epics, and user stories to support product development.
• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Manages timelines and dependencies effectively while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Develops and maintains evergreen quarterly roadmaps and summary to ensure alignment with strategic goals and provide clear vision for product delivery
• Coordinate and manage stakeholders to ensure smooth delivery of product features
• Create presentations and documentation, including product feature release updates. Communicate with senior leadership and promote product features to align with strategic goals.

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• 3+ years of experience or equivalent expertise in product delivery or a relevant domain area
• Demonstrated ability to execute operational management and change readiness activities. Good understanding of delivery and demonstrate implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies
• Proven organizational skills with a high level of proactive, personal initiative, good work ethic, and ability to work independently and across functional teams
• Excellent critical thinking and analytical skills. Excellent communication and interpersonal skills
• Flexible, adaptable to shifting priorities; able to manage multiple tasks and projects in a fast-paced, results-driven environment. Customer focused with the ability to turn insights into action
• Proven stakeholder management skills working across product, technology, agility, design and data teams to develop robust and timely product delivery plans and execution mechanisms within an agile framework. Good expertise and experience in working within an agile product delivery lifecycle

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development life cycle, design, and data analytics

As a Payments Intern in the 2026 China Seasonal Internship Program, you will begin a 6-month program from July to December designed to provide a realistic career experience with the firm and exposure to top professionals across functions. Over the course of the program, you will be provided the necessary training and also learn a great deal from your colleagues and teammates. You will also get opportunities to meet senior colleagues and continue building your own professional network. You will develop essential knowledge and skills, and it is an outstanding first step towards building a dynamic, long-term career with us.

Job responsibilities

• Learn how we work with 100,000+ clients in 150+ countries to support cash management needs and technology-based payment solutions
• Identify opportunities to leverage emerging technologies to meet client needs
• Learn from product, strategy, or client coverage-based teams
• Be part of creating innovative ideas to transform the Payments landscape
• Work under the guidance of mentors and a supportive team
• Network with industry leaders, accessing best-in-class training and learning how all our businesses work together to provide excellent customer service

Required qualifications, capabilities, and skills

• Exceptional analytical, research and project management skills
• Familiarity with business fundamentals
• Ability to quickly solve problems on your own and with a team
• Enthusiasm, energy and a drive to succeed
• A collaborative mindset and willingness to partner and work on a team
• We are a global company whose primary business language is English and so fluent in English is required.
• All majors are eligible to apply
• Expected graduation date of December 2026 through July 2027
• Be able to work for at least 3 working days per week and last for 6 months
• Holding the permanent right to work in Mainland China is required
• Relocation assistance for flight and accommodation will not be provided

Program Period

Early July 2026 – Late December 2026

Shanghai / Beijing , China

Application Deadline

December 31, 2025 (23:59 Beijing time)

Applications will be reviewed on a rolling basis. We strongly encourage you to submit your application as early as possible as programs will close once positions are filled.

Help us learn about you by submitting a complete and thoughtful application, which includes your resume. Your application and resume is a way for us to initially get to know you, so it’s important to complete all relevant application questions so we have as much information about you as possible.

After you confirm your application, we will review it to determine whether you meet certain required qualifications.

If you are advanced to the next step of the process, you’ll receive an email invitation to complete a video interview, powered by HireVue. This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers.

Completion of HireVue is required. Your application will not be considered for further review until you have done so. We strongly encourage that you apply and complete these required elements as soon as possible, since programs will close as positions are filled.

Reasonable Adjustments

J.P. Morgan is an inclusive employer of choice. If you require any adjustments to enable you to perform the essential functions of your job, please do not hesitate to contact your recruiter. If you would prefer to discuss this confidentially, please contact your respective recruiter.