Digital & Design Platform Services Product Manager - Vice President jobs at Jpmorgan in United States, Palo Alto
JPMorgan JPMorgan Private Client Relationship Manager – Palo Alto CA United States, California, Palo Alto
Share
As a Relationship Manager in JPMorgan Private Client, you will nurture and develop high-net-worth client relationships by earning their trust, comprehensively understanding their unique aspirations, and offering bespoke solutions and tailored advice. You will empower clients to explore the vast financial possibilities their wealth affords, leveraging the formidable capabilities of JPMorgan Chase, including seamless collaboration with partners across various business lines. With an entrepreneurial spirit, you will actively acquire new clients while deepening and maintaining existing relationships, all contributing to the dynamic growth of our business.
Job responsibilities
- Cultivate meaningful and enduring relationships with clients, ensuring they receive an exceptional and personalized experience that exceeds expectations.
- Collaborate intimately with clients to discern their unique needs and aspirations, crafting bespoke solutions that support their goals at every stage—whether short-term, medium-term, or long-term—through a comprehensive and personalized planning approach.
- Foster and deepen long-term primary banking and lending relationships as well as help facilitate the introduction of wealth management services. This includes regularly engaging in in-person consultations with prospects and clients at their places of business and other locations.
- Present the full JPMorgan Private Client value proposition, attracting and nurturing client relationships while enhancing their overall experience with sophistication.
- Share insights and perspectives on the economy and financial markets with clients, fostering trust and earning their business through informed and strategic guidance.
- Build a robust pipeline through acquiring new relationships, actively seeking opportunities to connect with potential clients and partners and leveraging these connections to expand the client base and drive business growth.
- Network and establish influential connections with referral sources and esteemed contacts outside the office to generate valuable banking and investment opportunities.
- Develop internal partnerships across all business lines to effectively address and fulfill clients' unique needs with precision and expertise.
- Uphold a strong risk and controls environment by adhering to all policies, regulatory guidelines, and security measures with the utmost diligence.
Required qualifications, capabilities, and skills
- Possess 10+ years in Financial Services, including affluent or complex relationship management and business development.
- Exhibit an entrepreneurial spirit, resilience, and persistence in prospecting efforts to expand business.
- Maintain a high-net-worth referral network to develop a new book of business and demonstrate proven success in building trusted client relationships.
- Solve complex financial challenges and present innovative solutions with your astute financial acumen and familiarity with holistic financial planning.
- Demonstrate a passion for guiding clients through what matters most to them and the ability to work collaboratively in a team environment to deliver bespoke solutions and exceptional client service.
- The Securities Industry Essential (SIE) exam, FINRA Series 7, and FINRA Series 66 (or 63 and 65) are minimum requirements. All unlicensed applicants must obtain their licenses through JPMC’s licensing program within 150 days of hire, with study materials and support provided.
Preferred qualifications, capabilities, and skills
- Hold a college degree or military equivalent.
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:
These jobs might be a good fit
JPMorgan Applied AI ML Director - Data Platform United States, California, Palo Alto
Share
As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families. Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth. You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.
- Champion and support your teammates’ success and the goals of the bank, while fostering a culture of diversity
- Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills. This will be done with a consistent focus on relationship management, not portfolio management
- Demonstrate a deep understanding of financial markets and sound business judgement
- Exhibit unwavering integrity that points toward doing right by clients at every opportunity
- Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments
- Provide a holistic view of clients’ needs and financial coaching beyond investments
- Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want
- At least 2 years in a Financial Advisor role or equivalent financial services experience
- Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners
- Demonstrated ability and commitment to goals-based planning and advice
- A valid and active Series 7
- A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment
- A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment
- Certified Financial Planning (CFP®) certification is preferred
- Bachelor’s degree preferred
• NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A. OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL AMOUNT INVESTED
These jobs might be a good fit
JPMorgan Experience Design Senior Associate - Payments United States, California, Palo Alto
Share
Job responsibilities
- Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
- Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
- Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
- Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
- Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
- Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
Required qualifications, capabilities, and skills
- 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
- Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
- Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
- Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
- Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
These jobs might be a good fit
JPMorgan Principal Software Engineer - Cloud Platform United States, California, Palo Alto
Share
As a Custody Client Facing Operations Manager in Japan, you will lead a team to oversee Custody operations and collaborate with stakeholders across Asia Pacific, driving excellence and innovation in client services.
Job Responsibilities
- Lead and manage the Custody Client Facing Team in Tokyo, Japan
- Establish strong connections with Manila Corporate Center teams supporting Asia Pacific processing
- Oversee the Custody operations including; client facing operational interaction, custody trade & FX processing, asset servicing, cash processing, custody settlements and transition management
- Partner with key stakeholders across Product, Technology, and Business Control and collaborate with Operational Risk, Compliance, and Audit teams
- Engage with global and regional Securities Services operational teams
Required qualifications, capabilities, and skills
- Minimum of 10 years of experience in an Operations function within a Corporate and Investment Banking business
- Proven experience in leading large teams, complex processes and full end-to-end knowledge of all Custody services (Trade, FX & Cash processing, Asset Servicing, Settlements, Tax, Client Service)
- Build strong relationships with internal stakeholders and clients to understand client behavior and requirements as well as successful leadership and staff development including attracting and developing top talent
- Experience in dealing a difficult conversation with external clients and counterparties
- A track record of working in a dynamic changing environment with the experience of learning, documenting and implementing new processes efficiently
- Capacity to multi-task, manage time effectively and work under pressure and to fixed deadlines with attention to detail in a fast paced environment
- Able to articulate and clearly document business goals, strategies, operating models, functions and activities along with excellent oral and written communication skills to management, clients and colleagues
- Fluent in Japanese verbally and in writing
Bachelor’s degree
These jobs might be a good fit
JPMorgan Lead Software Engineer - API Platform/Data Engineering United States, California, Palo Alto
Share
Job responsibilities
- Leads sessions with internal teams to drive optimal usage of tools and gateway configuration to ensure customer success
- Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
- Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
- Identifies and measures application SLAs, customer journeys and tool usage
- Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
- Develops secure high-quality production code and reviews and debugs code written by others
- Adds to team culture of diversity, equity, inclusion, and respect
Contributes to the data pipeline to provide modern data services (ingestion, querying, governance).
Identifies internal and stakeholders data needs and help deliver them in the best possible way.
Delivers data collection, storage, access and analytics in a secure, stable and scalable way
Required qualifications, capabilities, and skills
- Formal training or certification on software engineers concepts and 5+ years of applied experience
- Hands-on practical experience delivering system design, application development, testing, and operational stability
- Advanced in one or more programming language(s)
- Proficiency in automation and continuous delivery methods
- Proficient in all aspects of the Software Development Life Cycle
- Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
- Practical cloud native experience
- Excellent verbal and written communication
- Strong problem-solving skills with a high level of accountability
- Experience with API Management Platform such as Apigee, AWS API Gateway, Kong, or Spring cloud gateway
- Experience in development, deployment strategies and support of REST and GraphQL API interfaces
- Experience with Identity and Access management services
- Experience in networking concepts (TCP/IP, DNS, TLS, HTTPS) and CDN technologies
- Experience in incident management and improving MTTx metrics.
Experience working with modern data lakes and data warehouses
Experience in building and optimizing data pipelines, architectures and datasets
Experience with data visualization tools like Tableau, Power BI or similar is a plus
These jobs might be a good fit
JPMorgan Digital & Design Platform Services Product Manager - Vice Pr... United States, California, Palo Alto
Share
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers and aligns with company goals
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Oversee day-to-day product management such as requirements gathering and definition, project management, product delivery, client experience and communication, as well as prioritize, negotiate, and remove obstacles to achieve business results.
- Manage client and competitor market research, develop product innovation roadmaps, and address fundamental trials of product commoditization to create an advanced set of solutions.
- Lead all aspects of program life cycle management including market demands, technology trends, and the competitive field.
- Partner with broad range of stakeholders across Structuring, Sales, QR, UX, Marketing, Legal and Technology to deliver business results through strategic capability builds;
- Analyze industry trends and the competitor landscape to deliver better products.
- Demonstrates a hands-on approach, willing to dive into details and collaborate closely with cross-functional teams
- Navigates and thrives in ambiguous environments, using strategic thinking and problem-solving skills to drive clarity and direction
Required qualifications, capabilities, and skills
- 8+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Demonstrable experience in building scalable platform services
- Ability to work under pressure, manage deadlines and/or unexpected changes in expectations or requirements;
- Having an aptitude for translating complex business needs into technical requirements and ability to pick up new domains of knowledge and quickly become an expert
- Understanding and experience of working within an agile framework – scrums, sprint planning, backlog refinement
- Demonstrable experience of client centric design practices
- Consistently demonstrates clear and concise written and verbal communication
Preferred qualifications, capabilities, and skills
- Masters and 5 years of experience in product management
- Demonstrated prior experience working in a highly matrixed, complex organization
These jobs might be a good fit
JPMorgan Product Delivery Manager - Digital Loan Experience Vice Pres... United States, California, Palo Alto
Share
- Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance assessment opportunities to improve efficiencies and functional coordination
- Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
- Perform complex analysis on commercial real estate problems to identify opportunities to improve sales and overall customer experience
- Establish backlog items for new software that will support sales leads and portfolio features
- Conduct interviews and design thinking sessions with end users to understand problems and ideate on potential solutions
- Help prioritize the product backlog in conjunction with product and engineering teams
- Create mockups and wireframes as part of requirements gathering
- Manage multiple projects and proactively communicate issues and priorities
- Communicate complicated problems and solutions to stakeholders, both verbally and in writing
- 5+ years of experience or equivalent expertise in product delivery or a relevant domain area (e.g., business analyst, UX designer, or product owner)
- Advanced experience analyzing software problems and documenting management artifacts including user stories, use cases, and process flows
- Advanced experience creating mockups and wireframes with tools like Figma, Sketch, Balsamiq Mockups, or similar
- Strong verbal and written communication skills
- Strong organizational skills, attention to detail, and ability to meet concurrent deadlines
- Comfortable influencing others and negotiating
- Comfortable working in a fast-paced, highly collaborative, dynamic environment
- Working knowledge of domain modeling and/or data normalization concepts in databases
- Commercial Real Estate and/or General Lending background
- Proficient knowledge of the product development life cycle, design, and data analytics
- Prior experience using Atlassian tools like JIRA and Confluence
These jobs might be a good fit
Share
As a Relationship Manager in JPMorgan Private Client, you will nurture and develop high-net-worth client relationships by earning their trust, comprehensively understanding their unique aspirations, and offering bespoke solutions and tailored advice. You will empower clients to explore the vast financial possibilities their wealth affords, leveraging the formidable capabilities of JPMorgan Chase, including seamless collaboration with partners across various business lines. With an entrepreneurial spirit, you will actively acquire new clients while deepening and maintaining existing relationships, all contributing to the dynamic growth of our business.
Job responsibilities
- Cultivate meaningful and enduring relationships with clients, ensuring they receive an exceptional and personalized experience that exceeds expectations.
- Collaborate intimately with clients to discern their unique needs and aspirations, crafting bespoke solutions that support their goals at every stage—whether short-term, medium-term, or long-term—through a comprehensive and personalized planning approach.
- Foster and deepen long-term primary banking and lending relationships as well as help facilitate the introduction of wealth management services. This includes regularly engaging in in-person consultations with prospects and clients at their places of business and other locations.
- Present the full JPMorgan Private Client value proposition, attracting and nurturing client relationships while enhancing their overall experience with sophistication.
- Share insights and perspectives on the economy and financial markets with clients, fostering trust and earning their business through informed and strategic guidance.
- Build a robust pipeline through acquiring new relationships, actively seeking opportunities to connect with potential clients and partners and leveraging these connections to expand the client base and drive business growth.
- Network and establish influential connections with referral sources and esteemed contacts outside the office to generate valuable banking and investment opportunities.
- Develop internal partnerships across all business lines to effectively address and fulfill clients' unique needs with precision and expertise.
- Uphold a strong risk and controls environment by adhering to all policies, regulatory guidelines, and security measures with the utmost diligence.
Required qualifications, capabilities, and skills
- Possess 10+ years in Financial Services, including affluent or complex relationship management and business development.
- Exhibit an entrepreneurial spirit, resilience, and persistence in prospecting efforts to expand business.
- Maintain a high-net-worth referral network to develop a new book of business and demonstrate proven success in building trusted client relationships.
- Solve complex financial challenges and present innovative solutions with your astute financial acumen and familiarity with holistic financial planning.
- Demonstrate a passion for guiding clients through what matters most to them and the ability to work collaboratively in a team environment to deliver bespoke solutions and exceptional client service.
- The Securities Industry Essential (SIE) exam, FINRA Series 7, and FINRA Series 66 (or 63 and 65) are minimum requirements. All unlicensed applicants must obtain their licenses through JPMC’s licensing program within 150 days of hire, with study materials and support provided.
Preferred qualifications, capabilities, and skills
- Hold a college degree or military equivalent.
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:
These jobs might be a good fit
