Applied Ai Ml Director - Data Platform jobs at Jpmorgan in United States, Palo Alto

As a Custody Client Facing Operations Manager in Japan, you will lead a team to oversee Custody operations and collaborate with stakeholders across Asia Pacific, driving excellence and innovation in client services.

Job Responsibilities

• Lead and manage the Custody Client Facing Team in Tokyo, Japan
• Establish strong connections with Manila Corporate Center teams supporting Asia Pacific processing
• Oversee the Custody operations including; client facing operational interaction, custody trade & FX processing, asset servicing, cash processing, custody settlements and transition management
• Partner with key stakeholders across Product, Technology, and Business Control and collaborate with Operational Risk, Compliance, and Audit teams
• Engage with global and regional Securities Services operational teams

Required qualifications, capabilities, and skills

• Minimum of 10 years of experience in an Operations function within a Corporate and Investment Banking business
• Proven experience in leading large teams, complex processes and full end-to-end knowledge of all Custody services (Trade, FX & Cash processing, Asset Servicing, Settlements, Tax, Client Service)
• Build strong relationships with internal stakeholders and clients to understand client behavior and requirements as well as successful leadership and staff development including attracting and developing top talent
• Experience in dealing a difficult conversation with external clients and counterparties
• A track record of working in a dynamic changing environment with the experience of learning, documenting and implementing new processes efficiently
• Capacity to multi-task, manage time effectively and work under pressure and to fixed deadlines with attention to detail in a fast paced environment
• Able to articulate and clearly document business goals, strategies, operating models, functions and activities along with excellent oral and written communication skills to management, clients and colleagues
• Fluent in Japanese verbally and in writing

• Bachelor’s degree

Job responsibilities

• Leads sessions with internal teams to drive optimal usage of tools and gateway configuration to ensure customer success
• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Identifies and measures application SLAs, customer journeys and tool usage
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
• Develops secure high-quality production code and reviews and debugs code written by others
• Adds to team culture of diversity, equity, inclusion, and respect

• Contributes to the data pipeline to provide modern data services (ingestion, querying, governance).

• Identifies internal and stakeholders data needs and help deliver them in the best possible way.

• Delivers data collection, storage, access and analytics in a secure, stable and scalable way

Required qualifications, capabilities, and skills

• Formal training or certification on software engineers concepts and 5+ years of applied experience
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Advanced in one or more programming language(s)
• Proficiency in automation and continuous delivery methods
• Proficient in all aspects of the Software Development Life Cycle
• Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Practical cloud native experience
• Excellent verbal and written communication
• Strong problem-solving skills with a high level of accountability
• Experience with API Management Platform such as Apigee, AWS API Gateway, Kong, or Spring cloud gateway
• Experience in development, deployment strategies and support of REST and GraphQL API interfaces

• Experience with Identity and Access management services
• Experience in networking concepts (TCP/IP, DNS, TLS, HTTPS) and CDN technologies
• Experience in incident management and improving MTTx metrics.

• Experience working with modern data lakes and data warehouses

• Experience in building and optimizing data pipelines, architectures and datasets

• Experience with data visualization tools like Tableau, Power BI or similar is a plus

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers and aligns with company goals
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Oversee day-to-day product management such as requirements gathering and definition, project management, product delivery, client experience and communication, as well as prioritize, negotiate, and remove obstacles to achieve business results.
• Manage client and competitor market research, develop product innovation roadmaps, and address fundamental trials of product commoditization to create an advanced set of solutions.
• Lead all aspects of program life cycle management including market demands, technology trends, and the competitive field.
• Partner with broad range of stakeholders across Structuring, Sales, QR, UX, Marketing, Legal and Technology to deliver business results through strategic capability builds;
• Analyze industry trends and the competitor landscape to deliver better products.
• Demonstrates a hands-on approach, willing to dive into details and collaborate closely with cross-functional teams
• Navigates and thrives in ambiguous environments, using strategic thinking and problem-solving skills to drive clarity and direction

Required qualifications, capabilities, and skills

• 8+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Demonstrable experience in building scalable platform services
• Ability to work under pressure, manage deadlines and/or unexpected changes in expectations or requirements;
• Having an aptitude for translating complex business needs into technical requirements and ability to pick up new domains of knowledge and quickly become an expert
• Understanding and experience of working within an agile framework – scrums, sprint planning, backlog refinement
• Demonstrable experience of client centric design practices
• Consistently demonstrates clear and concise written and verbal communication

Preferred qualifications, capabilities, and skills

• Masters and 5 years of experience in product management
• Demonstrated prior experience working in a highly matrixed, complex organization

Job Profile:

Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers’ chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization. You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase. You will have a unique opportunity to grow your career while making a significant impact on our business.

As a Senior Home Lending Advisor in Chase Home Lending, you will take your clients on a first-class journey to home ownership and deliver strong sales results. You will put your exceptional knowledge and understanding of home lending products to good use by serving as your customers’ chief point of contact throughout the life of the loan. You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.

Job responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works together with bankers, meeting with their customers and introducing new clients to bankers for additional products and services
• Partners with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and can function well within formal and dotted-line reporting relationships
• Builds role as the internal and external mortgage expert; builds and maintains good relationships with customers; and exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances

Required qualifications, capabilities, and skills

• Minimum three years of mortgage lending and proven sales experience in retail banking
• Knowledge of real estate market in local area
• Excellent written and oral communication skills
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines

Preferred qualifications, capabilities, and skills

• FHA/VA sales experience
• Marketing, promoting, relationship building, and consulting skills
• Intermediate PC skills in a Windows environment
• Bachelor's degree or equivalent work experience in sales and/or real estate

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:

As a Payments Sales Associate within our dynamic sales team, you will play a crucial role in supporting Sales Managers in fostering client relationships and promoting cash management sales. Your responsibilities will encompass preparing client research, conducting industry analysis, and managing project assignments. Additionally, you will review and analyze transactional data, providing a unique insight into the client's cash management strategy, account structure, cash flows, product usage, and regional/global treasury setup. Your role will also involve acting as the client's representative in cross-functional partner engagement, ensuring alignment with the broader firm-wide interests and the clients' objectives.

Job Responsibilities

• Support Payment Sales Managers with their client portfolios.
• Understand clients' treasury and cash management structures and objectives.
• Develop knowledge of JPMorgan Payments products, pricing, and billing processes.
• Assist with call preparation, customer research, and client pitch books.
• Prepare account plans, business strategy reviews, and relationship reviews.
• Coordinate with product partners to deliver best-in-class cash management solutions.
• Lead RFP/RFI response coordination with internal teams.
• Contribute to sales and revenue goals through product extensions and growth opportunities.
• Finalize sales through documentation coordination and handoff to implementation teams.
• Help clients navigate the JPMorgan ecosystem as part of the client relationship team.
• Analyze data to identify trends or risk issues and provide actionable recommendations.

Required Qualifications, Capabilities, and Skills

• Excellent verbal and written communication skills in English.
• Ambition, curiosity, and a high degree of diligence and accountability.
• Goal-oriented with innovation and critical thinking skills.
• Project management and meeting coordination skills with senior stakeholders.
• Strong time management, organizational, and planning abilities.
• Ability to build relationships and mobilize internal networks to deliver results.
• Proficiency in Excel, Word, and PowerPoint.

Preferred Qualifications, Capabilities, and Skills

• Relevant experience in Cash Management or Treasury-related roles.