Community Home Lending Advisor - Pine Hills Branch jobs at Jpmorgan in United States, Orlando
JPMorgan Senior Home Lending Advisor - Orlando FL Hunters Creek Branc... United States, Florida, Orlando
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As a Tech Risk & Controls Lead in Corporate Sector's Employee platforms team, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.
Job responsibilities
- Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations
- Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals
- Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work
- Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation
- Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
- Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies
- Demonstrated expertise in regulatory compliance, risk management frameworks, and industry best practices (e.g., NIST, ISO, FFIEC, GDPR) is required
- Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives
Preferred qualifications, capabilities, and skills
- CISM, CRISC, CISSP, or similar industry-recognized risk and risk certifications are preferred
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JPMorgan Part Time Hours Associate Banker Bayhill Branch Orlando FL United States, Florida, Orlando
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Job responsibilities
- Perform day to day management of a team including coaching and providing ongoing performance feedback.
- Track performance of individual team members over time to evaluate performance, learning and capability.
- Effectively address any service issues that might be escalated by either internal or external customers.
- Act independently and move forward without clear instruction or close supervision.
- Make decisions that are effective and well-grounded based on data, insight, and experience.
- Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices.
- Organize workflow and distribute work appropriately.
- Support all aspects of client onboarding to include the fulfillment of AML and KYC requirement.
- Demonstrated ability to develop, manage, coach, and motivate teams.
- Must be flexible and adaptable to manage interim projects and processes based on the business requirements.
- Knowledge of banking products.
- Proven leader of process and organizational change.
- Demonstrated ability to identify, analyze, plan, prioritize, and solve problems, by providing viable solutions and executing.
- Strong communication and presentation skills.
- Ability to cope with change; comfort with ambiguity.
- Previous experience in AML, Compliance, Fraud, KYC, or Operational Risk an advantage.
- Competent in mainframe and PC based systems, with a strong proficiency in MS Office.
- Previous people manager experience of high performing team.
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JPMorgan Cruise & Tour Servicing Travel Advisor III United States, Florida, Orlando
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As a Travel Advisor in the Cruise and Tour Department, you will assist our customers with cruise and tour packages, handle travel components related to their reservations, fulfill promotions, and conduct outreach to ensure a seamless travel experience. You will showcase comprehensive travel consultation skills, including knowledge of destinations and travel products, along with problem-solving abilities, empathy, and active listening. Your main responsibilities will include managing daily requests, coordinating pre-check requirements for ships or tours, booking travel add-ons, and accommodating special requests from our customers. You will deliver exceptional service and contribute to establishing the Chase Travel brand as a leader in the travel industry.
Job responsibilities
· Manage a high volume of customer interactions efficiently.
· Identify and understand customer needs to ensure satisfaction.
· Foster lasting relationships and trust with customer accounts through open and engaging communication.
· Deliver accurate, valid, and comprehensive information using appropriate methods and tools.
· Address customer complaints, offer suitable solutions and alternatives within set timeframes, and follow up to ensure resolution.
· Maintain records of customer interactions and manage customer accounts using online tools.
· Adhere to communication procedures, guidelines, and policies.
· Go the extra mile to engage customers, meet their needs, and provide premium service.
· Achieve team metrics and key performance indicators (KPIs).
· Stay compliant with all Chase Travel e-learning modules and participate in instructor-led training sessions as required.
Required qualifications, capabilities, and skills
· Experience in booking and post-booking processes is essential.
· Demonstrated history of compliance with Quality Assurance standards.
· Strong skills in phone contact handling, including consultative service and active listening.
· Two or more years of experience in the travel industry to include intermediate to advanced knowledge/proficiency of the Global Distribution System (GDS)
· Customer-focused approach with the ability to adapt and respond to various customer needs and requests.
· Excellent communication and presentation abilities.
Work schedules will vary. You must be willing to work schedules during our operating hours, which include evenings and weekends. Specific information will be provided by the Recruiter. This position requires that you attend the training as scheduled. The training hours may not coincide with your regularly scheduled hours.
This position is hybrid (3 days in office, 2 days remote)
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JPMorgan Part Time Hours Associate Banker Pine Hills United States, Florida, Orlando
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Job responsibilities
- Develop and maintain applications using Apache Spark and Java
- Work with different aspects of spark echo system including Datasets, Spark SQL and Scalability support
- Work with business analysts and lead engineers to understand requirements and designs for implementing software solutions
- Work on performance improvement activities to support spark applications to process millions of data elements everyday
- Provide production support and troubleshooting activities to uncover the issues in the spark applications
- Contributes to software engineering communities of practice and events that explore new and emerging technologies
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 3+ years applied experience
- Work experience on Data Engineering domain
- Hands-on practical experience in system design (simple), application development, testing, and operational stability
- Proficient in coding in one or more languages including Java
- Experience in developing, debugging, and maintaining code in a corporate environment with Java, Spark Framework and Database querying languages (any SQL usage experience)
- Overall knowledge of the Software Development Life Cycle
- Experience working in an Agile Software Development Environment
- Lead design and team in solutioning.
Preferred qualifications, capabilities, and skills
- Exposure to cloud technologies such as AWS, Kubernetes and Kafka
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JPMorgan Part Time Hours Associate Banker Metrowest Branch Orlando FL United States, Florida, Orlando
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- Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
- Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
- Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
- Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.
- Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
- Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
- Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
- Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
- Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.
- Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.
- Ability to quickly and accurately learn products, services, and procedures.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
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JPMorgan Part Time Hours Associate Banker Edgewater Dr Branch Orlando... United States, Florida, Orlando
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As a Wholesale Credit Risk Manager in Business Banking, you will lead a team of Divisional Credit Officers who: decision new credit requests, renew existing credit lines, complete annual reviews of larger credit exposures and maintain relationships with key functional collaborators (Sales, Operations, Legal, Compliance and other Risk leaders). You appropriately assess the risk in the portfolio, ensuring that the team decisions new credit transactions according to requirements and diligently manages the existing credit portfolio, meeting customer expectations and established goals. The incumbent will also have direct accountability for Credit Officer quality and regulatory compliance. As part of the management team, you will be expected to identify opportunities to improve controls and efficiencies as well as lead change through identified projects. Together, we will support the growth of the Business Banking portfolio while upholding prudent credit judgment and risk practices
Job Responsibilities
- Lead as the primary credit analysis contact for the Business Banking divisional leadership team, negotiating terms, informing, and consulting on strategic initiatives.
- Manage teams of Credit Officers in Columbus and India, analyzing and deciding credit requests of varying complexity while maintaining high quality standards and adhering to credit policies, guidelines, and procedures.
- Implement the firm’s risk appetite across various industries and geographies, ensuring appropriate Risk Grading and Loss Given Default assignments to all credits.
- Develop the team and oversee workflow processes to manage new and renewed deal flow and other portfolio management-related activities.
- Perform reviews of process activities to ensure compliance with control measures and identify areas for improvement.
- Assume ownership of portfolio quality, acting with a sense of urgency during reviews and exams.
- Partner with other functions to deliver continuous improvements for efficiency, controls, and consistency.
- Collaborate with the Risk Modeling team to prepare model documentation, provide credible challenge, and implement usage.
- Provide input into deep dives, prepare and deliver presentations for various senior Risk forums and field leadership calls.
Required qualifications, capabilities and skills
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
- 10 years of Business or Commercial Credit experience, with an in-depth knowledge of credit risk assessment and regulatory requirements.
- Proven leadership capacities and executive presence, with demonstrated success in managing multi-site teams and the ability to credibly challenge others on complex ideas succinctly.
- Strong track record of collaboration with stakeholders and colleagues at all levels, adept at navigating a highly matrixed organization.
- Proactive self-starter with a demonstrated ability to manage and deliver time sensitive, complex initiatives.
- Excellent interpersonal and communication skills, including ability to negotiate, influence, and demonstrate diplomacy in sensitive situations and to interact effectively with senior management
- Retain, develop, and recruit high-performing talent.
Preferred qualifications, capabilities, and skills
- MBA or advanced degree
- Direct client engagement experience
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JPMorgan Part Time Hours Associate Banker Pine Hills United States, Florida, Orlando
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- Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
- Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
- Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
- Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.
- Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
- Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
- Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
- Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
- Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.
- Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.
- Ability to quickly and accurately learn products, services, and procedures.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
- Reading and speaking in both Creole and English fluently is required for this role
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
These jobs might be a good fit
Share
As a Tech Risk & Controls Lead in Corporate Sector's Employee platforms team, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.
Job responsibilities
- Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations
- Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals
- Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work
- Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation
- Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
- Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies
- Demonstrated expertise in regulatory compliance, risk management frameworks, and industry best practices (e.g., NIST, ISO, FFIEC, GDPR) is required
- Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives
Preferred qualifications, capabilities, and skills
- CISM, CRISC, CISSP, or similar industry-recognized risk and risk certifications are preferred
These jobs might be a good fit
