Technical Project Manager jobs at Jpmorgan in United States, New York

As a Control Manager in the Markets Sales and Trading team, you will lead quality assurance activities that support our supervisory framework and compliance objectives. You will work closely with colleagues across functions and levels, providing valuable insights and presenting findings to senior forums. This role offers you the opportunity to shape our risk management strategies and collaborate with a diverse team. Together, we will ensure the highest standards of integrity and operational excellence.

• Plan and execute quarterly Markets Business Control Management assurance activities
• Partner with the Quality Assurance Program Owner to review scope and update documentation for approval
• Manage objectives, scope, sampling methodology, scoring methodology, quality thresholds, results reporting, tracking of corrective actions, and record retention
• Execute testing pre-work and analyze results, overseeing findings reports with suggested actions
• Act as the oversight contact for the offshore Quality Assurance team and handle escalations
• Conduct interviews during the Quality Assurance cycle and create presentations of results for different audiences
• Collaborate with stakeholders across functions and levels throughout the organization
• Mentor and provide guidance to offshore colleagues
• Monitor and track findings through to resolution
• Present at senior forums as a delegate for the Quality Assurance Program Owner

• Ensure effective communication and collaboration within the team

  Required Qualifications, Capabilities, and Skills
• Bachelor’s degree or equivalent experience
• Deep understanding of Markets Sales or Trading business
• Experience in the financial services industry with a background in audit, assurance, controls, operational risk management, compliance, or equivalent subject matter expertise in a relevant business-related function or operation
• Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Visio
• Knowledge of data analytics using Microsoft Excel, Alteryx, or Python
• Excellent written and verbal communication skills with the ability to influence business leaders meaningfully and actionably
• Exceptional interpersonal, collaboration, and relationship-building skills
• Flexible and adaptable to shifting priorities; manages competing priorities to achieve effective results in a fast-paced, results-driven environment
• Independent decision-making using sound judgment
• Strong critical thinking, attention to detail, and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions

• Demonstrated implementation skills

  Preferred Qualifications, Capabilities, and Skills
• Excellent written and verbal communication skills with the ability to influence business leaders in a meaningful and actionable manner
• Strong problem-solving and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
• Ability to manage multiple and competing deliverables
• Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Visio, with data analytics experience using Microsoft Excel and Microsoft Access
• Strong digital literacy for effective use of digital tools and platforms in control frameworks
• Emerging ability to influence stakeholders in implementing compliance strategies and fostering collaboration
• Experience presenting findings and recommendations to senior stakeholders

Job Responsibilities:

• Review and report daily P&L and risk.
• Validate and understand daily P&L explains, including Volcker attributions and residual amounts.
• Identify, design, and implement new controls and processes for P&L/risk production.
• Provide daily/weekly/monthly P&L commentaries to senior management.
• Liaise with Financial Control to investigate and resolve MTD P&L breaks.
• Partner with the business to implement robust controls and new initiatives.
• Coordinate across front and back office support functions to resolve control and reporting issues.

Required Qualifications, Capabilities, and Skills:

• Work experience in Product Control, Financial Control, Accounting, or related area.
• Experience with P&L and month-end close processes.
• Bachelor’s degree in Accounting, Finance, Business, or related area.
• Strong analytical skills and attention to detail.
• Excellent communication skills and ability to build strong relationships.
• Team player with the ability to work effectively across diverse functions and locations.

Preferred Qualifications, Capabilities, and Skills:

• Proven experience as a self-starter.

Job Responsibilities

• Develop a product strategy and product vision that delivers value to customers
• Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Integrate data analytics, product metrics, user experience research, competitive and market analysis, and company goals to drive prioritization of product initiatives
• Partner across Design, Data, and Technology teams to deliver large-scale initiatives and collaborate with Risk, Controls, Compliance and Legal to ensure a strong risk and control environment
• Manage production support, issue and defect resolution, and prioritization
• Publish regular executive reports summarizing the overall health of the product, industry and competitive trends and the voice of the customer

Required qualifications, capabilities, and skills

• 7+ years of experience or equivalent expertise in product management or a relevant domain area
• Proven ability to lead product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management
• Advanced knowledge of digital payments and the product development life cycle, design, and data analytics
• Excellent communication, analytical and problem-solving skills
• Proficient with JIRA, Microsoft Office tools, and Confluence
• Ability to thrive in a cross-functional environment while balancing multiple responsibilities, scoping projects, evaluating priorities, and effectively working well within a team

Preferred qualifications, capabilities, and skills

• Thorough understanding of small business customers and their needs
• Demonstrated prior experience working in a highly matrixed, complex organization

As a Sales Success Credit Support Manager within the Sales Success Credit Support team, you will lead the team in supporting GCB Payments Sales. You will develop and maintain subject matter expertise of Payments products and their associated credit facilities, collaborate with stakeholders on projects, and manage exception reporting and feedback. Your role will involve creating process models, specifications, and management presentations, while ensuring clear communication and partnership with stakeholders to achieve common goals.

Job Responsibilities:

• Develop and maintain subject matter expertise of Payments products and their associated credit facilities including the business and application flows.
• Develop and maintain subject matter expertise in the various systems and tools used by the team to monitor credit.
• Support stakeholder requests such as facility analysis / reporting, answering questions on how to setup and maintain Payment facilities, and resolving setup issues identified on exception reports.
• Manage the creation of exception reporting, providing feedback to stakeholders and updates to management.
• Develop and maintain Standard Operating Procedures for different request types
• Collaborate with project stakeholders to determine scope and management of both new and existing projects.
• Work with stakeholders on a structured plan and provide periodic reporting to management.
• Create process models, specifications, diagrams / flows, and management presentations.

Required Qualifications, Skills and Capabilities:

• Experience in global payments, with understanding of credit facilities required.
• Experience in control management
• Experience in project management including scope, planning and risk/issue management.
• Strong understanding of Windows Office
• Data experience
• Ability to clearly communicate, partner and influence - leading others to a common goal.

Preferred Qualifications, Skills and Capabilities:

• Advanced Excel, SQL, Business Objects, Alteryx experience preferred

As a Credit Risk Associate in the Asset Based Lending Group of the Commercial and Investment Bank, your responsibility will be to: i.) support in the management of a portfolio of Global Corporate Banking (”GCB”) and Investment Bank (“IB”) clients that have Asset Based loans and ii.) support in the independent analysis and review of credit exposure for new and existing ABL clients, in a second chair capacity until such time that the Associate demonstrates ability to work as the primary ABL credit contact. ABL Credit Risk professionals lead the ABL client credit relationship along with GCB and IB Bankers who manage the overall relationship, as well as partnering closely with the IB credit team and ABL Originations/Syndications. The role involves extensive interaction with clients, product and functional partners, internal and external legal counsel, lenders, and investors.

Job Responsibilities

• Participate in all aspects of the credit relationship, including credit analysis, financial modeling and coordinating credit approval for all products including loans, derivatives, leases, and cash management.
• Proactively support and enhance client relationships.
• Recommend changes in structure and account management strategy to address negative trends. Assess monthly, quarterly, and annual financial statements and ongoing borrowing base reporting and collateral diligence and monitoring. Assigns and assesses internal ratings, risk assessment, and risk mitigation.
• Participate in structuring and negotiating Credit Agreements, amendments, waivers and related legal documents.
• Manage and monitor loan products including affirmative, negative, and financial covenant compliance. Manage on-going communication with bank group members.
• Review, interpret, and implement findings from collateral appraisals and field exams. On-going monitoring of collateral trends and liquidity, establishing reserves, and recommending appropriate course of action to address issues.
• Partner with Bankers, IB Credit, ABL Originations/Syndications, Debt Capital Markets, Syndicated Leveraged Finance, Treasury Services, Leasing, Derivatives, and Loan Operations.
• Communicate with Senior Management, respond to regulatory requests, and maintain internal credit files.
• Support the credit team in projection modeling, independent analysis, and review of new or modified ABL exposure for prospects and existing clients.

Required qualifications, capabilities, and skills

• Minimum 3 plus years experience in Credit Risk with Asset Based Lending knowledge a plus
• Excellent written and verbal communication skills
• Ability to multitask in a fast-paced environment
• Bachelor's degree in Accounting, Finance, or a related field is preferred
• Formal credit training a plus

Job Summary:

As an Executive Director in Digital Markets, Markets CRM Product team, you will play a pivotal role in defining and delivering the core building blocks of our CRM Platform, ensuring it meets the needs of our Markets business from a stability and performance perspective. This role focuses on managing the Platform element of the CRM Product and reports directly to the Head of CRM Markets Product.

Job Responsibilities:

• Lead the strategic development and management of the Core Platform/Product container, ensuring seamless integration with other product components.
• Define and implement advanced system entitlements, visibility rules, and user preferences to enhance platform functionality.
• Develop and maintain a sophisticated user persona framework to tailor the CRM experience to diverse user needs.
• Drive the development of mobile capabilities to ensure accessibility and usability across devices.
• Integrate AI/LLM frameworks to enhance the platform's intelligence and automation capabilities, while safeguarding against hallucinations and ensuring that only data accessible to the LLM is surfaced in line with visibility rules.
• Collaborate with cross-functional teams to align platform development with business objectives and user requirements.
• Provide technical leadership and guidance to ensure the successful delivery of platform features and enhancements.
• Oversee the technical roadmap and ensure alignment with strategic business goals.
• Ensure system up-times and reliability meet prescribed standards by implementing robust monitoring and alerting systems.
• Monitor API and UI performance to ensure optimal user experience and system efficiency.
• Implement performance metrics and conduct regular reviews to identify and address potential issues proactively.
• Develop a federated platform model that allows other teams to contribute, ensuring scalability and innovation.
• Define and enforce technical and UX standards that contributors must comply with to maintain platform consistency and quality.
• Create and implement a governance model to ensure adherence to established standards and facilitate seamless collaboration across teams.

Required Qualifications, Capabilities, and Skills:

• Demonstrate substantial experience in Technical Product Management, with a strong track record of delivering successful products.
• Possess in-depth understanding of the Markets business and CRM systems.
• Exhibit strong technical abilities, with experience in defining and delivering core platform components.
• Proven ability to manage complex projects and deliver results in a fast-paced environment.
• Demonstrate excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Strategic thinker with a customer-centric approach to product development.
• Experience working in technology and/or a strong understanding of technical architecture.

Preferred Qualifications, Capabilities, and Skills:

• Experience in CRM systems and integration of advanced technologies such as AI/LLM.
• Leadership experience in managing technical teams and driving innovation in product development.
• Expertise in system reliability, performance monitoring, and optimization of APIs and UIs.
• Experience in developing federated platform models and establishing governance frameworks for multi-team collaboration.
• Strong background in technology with a deep understanding of technical architecture and system design.