Structured Investments Distribution Marketing jobs at Jpmorgan in United States, New York

is a division of Payments. For more than 200 years, J.P. Morgan has helped clients make trade payments, access liquidity, and manage risk. We connect counterparties with market-leading Core Trade, Supply Chain Finance (SCF), A/R Finance and Export Finance solutions. Our institutional strength, practical expertise, comprehensive technology, and unparalleled network enable us to deliver powerful global solutions, when and where our clients need them. Our global product and technology platform, integrated client service model and network of operational centers enable us to deliver a consistent set of services to clients no matter where they are across the world.

Job responsibilities

• Directs principal activities across the end-to-end product delivery journey including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies and functional coordination
• Owns the change management framework across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Maintains a high level of visibility over product timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Coaches and mentors the product delivery team on best practices through collaborative discussions on resource management, dependency management, and deployment techniques to improve efficiencies
• Interfaces directly with the product technology teams; orchestrating platform enhancements and ensuring quality among technical delivery.
• Serves as an advocate of the SWC business; prioritizing quality value add platform enhancements while working under the limitations of capacity constraints; creating the art of the possible
• Manages a team of highly effective application product owners; load balancing work among the team members and spearheading the team during senior management meetings
• Provides project management governance and leads regular project management calls to ensure visibility of project progress
• Refines deliverable statements and epic refinement as aligned to the Structured Working Capital six-quarter roadmap
• Acts as the first point of contact for the business for enhancement refinements and existing platform capabilities

Required qualifications, capabilities, and skills

• 8+ years of relevant level of experience /equivalent expertise delivering products, projects, or technology applications
• Bachelor’s degree
• Extensive experience leading operational management and change readiness; including running large scale technology projects
• Deep understanding of the Supply Chain Finance and Receivables Finance business is a must
• Experience in enterprise-wide release and deployment processes and strategies
• Exposure to market available third party applications as value added enhancements to SWC’s proprietary applications.
• Strong communication skills and comfortable presenting to TWC senior management
• Advanced knowledge of the product development life cycle, technical design, six quarter roadmap refinements and data analytics
• Required to work part of the day during India hours as well as part of the day during US hours

Preferred qualifications, capabilities, and skills

• Masters degree
• Recognized thought leader within a related field
• Fintech experience
• PMP / Six Sigma qualifications
• Knowledge of other trade and working capital products
• Understanding of other languages

Job responsibilities:

• Serve as a thought-leader who drives a strategic, complex, and highly visible AI-driven program across LOBs and functions from project initiation to delivery
• Take accountability for strategic design, business requirements, and new ways of working to support AI agentic solutions
• Lead successful end to end execution and delivery of a program objective without precedent (including project conception, planning, requirements gathering, solutioning, governance, and decision-making) based upon targeted business outcomes, dependencies, and stakeholders
• Establish a problem statement, opportunity goals, baseline data, measures of success, and business requirements for AI-based capabilities
• Maintain an analytical mindset to understand, develop and synthesize requirements; risks; and cross-dependencies during roadmap delivery across multiple program workstreams. Able to articulate rationale behind roadmap and solutions
• Ensure there is communication, alignment, and coordination across all stakeholders by creating and facilitating project status and executive summary presentations; communicate effectively with peers, cross-functional team members, and senior stakeholders
• Communicate to all levels of the organization through compelling, impactful storytelling
• Build relationships with cross-functional teams (including Technology, Legal, and Regulatory Controls teams) to understand pain points, gather requirements, and drive solutioning
• Create an environment where all voices can be heard and ideas are openly welcomed and debated; establish trust with peers, partners, and executive sponsors
• Be a champion for both business and culture transformation, leading with consistency, integrity, and humility

Required qualifications, capabilities, and skills:

• 10+ years of related experience (program management and product owner-related experience)
• Significant AI expertise and proven delivery record of AI-based capabilities
• End to end product ownership experience – including understanding of best practices, tools, and processes
• Proven ability to lead initiatives through ambiguity typical of a large-scale business initiative and define path forward
• Proven ability to create senior executive leadership presentations
• High aptitude with agile best practices and collaboration tools (e.g. Confluence, JIRA, Microsoft Teams)

In this role, you will collaborate cross-functionally to execute marketing strategies and launch campaigns that engage customers at key moments in their lifecycle such as on product trades as well as the early tenure experience. You will work closely with product and Card Member Service teams across the Card organization to help operationalize segmentation and drive customer loyalty.

Job Responsibilities:

• Collaborate with cross-functional teams and external partners to execute product upgrade/downgrade and subsequent onboarding strategies across products.
• Assist in creating and managing segmentation strategies to deliver personalized marketing programs for different customer segments.
• Support the management of reporting for campaigns and overall engagement metrics at both the portfolio and individual product levels.
• Work with partners on product upgrades/downgrades strategies, helping to synthesize results and implement new tactics.
• Contribute to the improvement of existing onboarding marketing campaigns and the development of new strategies for specific segments.
• Utilize insights from campaign analytics to summarize marketing performance highlights and support data-driven strategies.
• Communicate effectively with stakeholders and contribute to a collaborative team environment.

Required qualifications, capabilities, and skills:

• Bachelor's Degree Required
• 3-5 years direct marketing experience
• Experience working with multiple internal and external partners
• Strong oral and written communication skills
• Analytical thinker with the ability to leverage data to develop strategies and understand success metrics.
• Ability to prioritize and manage multiple initiatives concurrently.
• Self-starter with strong problem-solving skills.
• Adhere to risk/control procedures and maintain a customer-first mindset.
• Thrive in a fast-paced, results-driven environment

Preferred qualifications, capabilities, and skills:

• MBA Preferred
• Specific credit card marketing experience desired

Job Summary:

As an Executive Director in Digital Markets, Markets CRM Product team, you will play a pivotal role in defining and delivering the core building blocks of our CRM Platform, ensuring it meets the needs of our Markets business from a stability and performance perspective. This role focuses on managing the Platform element of the CRM Product and reports directly to the Head of CRM Markets Product.

Job Responsibilities:

• Lead the strategic development and management of the Core Platform/Product container, ensuring seamless integration with other product components.
• Define and implement advanced system entitlements, visibility rules, and user preferences to enhance platform functionality.
• Develop and maintain a sophisticated user persona framework to tailor the CRM experience to diverse user needs.
• Drive the development of mobile capabilities to ensure accessibility and usability across devices.
• Integrate AI/LLM frameworks to enhance the platform's intelligence and automation capabilities, while safeguarding against hallucinations and ensuring that only data accessible to the LLM is surfaced in line with visibility rules.
• Collaborate with cross-functional teams to align platform development with business objectives and user requirements.
• Provide technical leadership and guidance to ensure the successful delivery of platform features and enhancements.
• Oversee the technical roadmap and ensure alignment with strategic business goals.
• Ensure system up-times and reliability meet prescribed standards by implementing robust monitoring and alerting systems.
• Monitor API and UI performance to ensure optimal user experience and system efficiency.
• Implement performance metrics and conduct regular reviews to identify and address potential issues proactively.
• Develop a federated platform model that allows other teams to contribute, ensuring scalability and innovation.
• Define and enforce technical and UX standards that contributors must comply with to maintain platform consistency and quality.
• Create and implement a governance model to ensure adherence to established standards and facilitate seamless collaboration across teams.

Required Qualifications, Capabilities, and Skills:

• Demonstrate substantial experience in Technical Product Management, with a strong track record of delivering successful products.
• Possess in-depth understanding of the Markets business and CRM systems.
• Exhibit strong technical abilities, with experience in defining and delivering core platform components.
• Proven ability to manage complex projects and deliver results in a fast-paced environment.
• Demonstrate excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Strategic thinker with a customer-centric approach to product development.
• Experience working in technology and/or a strong understanding of technical architecture.

Preferred Qualifications, Capabilities, and Skills:

• Experience in CRM systems and integration of advanced technologies such as AI/LLM.
• Leadership experience in managing technical teams and driving innovation in product development.
• Expertise in system reliability, performance monitoring, and optimization of APIs and UIs.
• Experience in developing federated platform models and establishing governance frameworks for multi-team collaboration.
• Strong background in technology with a deep understanding of technical architecture and system design.

Job Summary:

As a Card Marketing Transformation Leader in our Card Marketing Team, you will drive innovative change across five transformation pillars. You will lead program management, change management, and user acceptance testing, acting as the glue that unites teams to achieve strategic objectives. You will need to take an innovative and diligent approach to work across five card Marketing Transformation pillars, by driving program management, change management/go-to-market strategy design, and user acceptance testing across our capabilities. Your role is crucial in influencing cross-functional collaboration and creating structure in ambiguous situations. Your role will be the day-to-day glue that brings teams of people across card marketing together to deliver on the strategic objective and the leader we look to in order to understand status and progress through transformation. Together, we will challenge the status quo to deliver a consistent and impactful marketing experience.

Job Responsibilities:

• Serve as a thought-leader who drives multiple, concurrent strategic, complex, and highly visible programs
• Establish and maintain a single, prioritized backlog across five Card Marketing Transformation pillars, ensuring strategic alignment with organizational goals
• Oversee transformation organizational health and ongoing governance model, including agile-driven capability planning and prioritization with multiple Product and Technology partners
• Establish an agile-driven user acceptance testing and change management program, rooted in rapid, continuous delivery principles (including scalable testing strategies and repeatable change management structures)
• Communicate to all levels of the organization (senior executive leadership and cross-functional stakeholders) through compelling, impactful storytelling (i.e. presentation decks, monthly newsletter)
• Ensure there is communication, alignment, and coordination across all stakeholders by facilitating project status presentations; communicate effectively with peers, cross-functional team members, and senior stakeholders
• Create an environment where all voices can be heard and ideas are openly welcomed and debated; establish trust with peers, partners, and executive sponsors
• Be a champion for both business and culture transformation, leading with consistency, integrity, and humility

Required Qualifications, capabilities and skills:

• 5+ years of related experience (program management and product owner-related experience)
• End to end program delivery and user acceptance testing experience – including understanding of best practices, tools, and processes
• Proven ability to manage a team through ambiguity typical of a large-scale business initiative and define path forward
• Proven ability to create senior executive leadership presentations
• High aptitude with agile best practices and collaboration tools (e.g. Confluence, JIRA, Microsoft Teams)

Job responsibilities:

• Collaborate with cross-functional teams and external partners to execute engagement campaigns across products.
• Assist in creating and managing segmentation strategies to deliver personalized marketing programs for different customer segments.
• Support the management of reporting for campaigns and overall engagement metrics at both the portfolio and individual product levels.
• Work with partners on low tenured customer engagement strategies, helping to synthesize results and implement new tactics.
• Contribute to the improvement of existing marketing campaigns and the development of new strategies for specific segments.
• Utilize insights from campaign analytics to summarize marketing performance highlights and support data-driven strategies.
• Communicate effectively with stakeholders and contribute to a collaborative team environment.

Required qualifications, capabilities, and skills:

• Bachelor's Degree Required, MBA Preferred
• 3-5 years direct marketing experience, specific credit card marketing experience desired
• Experience working with multiple internal and external partners
• Strong oral and written communication skills

Job responsibilities

• Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
• Develops secure and high-quality production code, and reviews and debugs code written by others
• Drives decisions that influence the product design, application functionality, and technical operations and processes
• Lead the design and development of the cloud infrastructure offerings and platform tools, ensuring that they are secure, scalable, and reliable, serve as a function-wide subject matter expert in one or more areas of focus, and provide technical leadership and guidance to the cloud engineering team.
• Influences peers and project decision-makers to consider the use and application of leading-edge technologies
• Adds to the team culture of diversity, equity, inclusion, and respect
• Collaborate with development teams to enable the delivery of high-quality, secure, and scalable applications on the cloud
• Ensure compliance with security and regulatory requirements for the cloud

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Hands-on experience with one or more cloud computing platform providers AWS/Azure/GCP
• Advanced knowledge of Containerization and Container Runtime/Orchestration platforms (Docker/Kubernetes/ECS etc)
• Hands-on experience with Cloud Infrastructure Provisioning Tools like Terraform, Pulumi, Crossplane & Cloud Formation etc
• Proficiency with programming languages like Golang, Python, Java, JS/TS etc and understand software development best practices
• Ability to tackle design and functionality problems independently with little to no oversight
• Experience in Computer Science, Computer Engineering, Mathematics, or a related technical field

Preferred qualifications, capabilities, and skills

• Experience implementing multi-cloud architectures
• Certifications in target areas (Cloud/Kubernetes/IaC etc)