Securities Services - Client Service Manager Associate jobs at Jpmorgan in United States, New York

As an Associate in Wealth Management PXT Business Management, you will have a dynamic role that will vary from business to business, in line with the priorities of the different lines of business. You will also provide a high level of responsiveness to executive ad-hoc requests related to project management, presentation development, and business analysis.

Job responsibilities

• Organize complex information in a strategic and compelling way, demonstrating strong acumen and expertise in PowerPoint and Excel techniques
• Create presentations quickly and iteratively for senior management presentations, reports, and dashboards, driving things forward and working with stakeholders to stay up-to-date on information needed (e.g., Advisor showcases, business reviews, newsletters, etc.)
• Communicate effectively with key business partners to understand projects and drive next steps
• Manage and deliver key work streams and tasks
• Support audit, regulatory and compliance deliverables; help drive specific action plans and deliverables within the Risk Control Self-Assessment (RCSA) framework
• Coordinate team activities and prepare materials for town halls, employee recognition, and strategy working sessions
• Collect and maintain internal resources and documentation on collaboration sites such as SharePoint
• Participate in collaborative initiatives with team members and global managers, looking for ways to continually simplify, improve, and add value to existing business processes

Required qualifications, capabilities, and skills

• Bachelor’s degree in Business, Finance, Economics, or other related area
• Prior experience in Business Management or COO role
• Prior experience within the Technology space
• Proven experience delivering timely, high quality presentations and/or reporting for various projects and stakeholders; attention to detail is a must
• Demonstrated ability in dealing with different stakeholder groups and driving the agenda
• Excellent communication, organization and project management skills
• Intermediate to advanced level ability expected in all MS Office tools (Excel, PowerPoint, Pivot Tables)
• Self-motivated, tenacious and able to work with high degree of independence
• Strong time management and prioritization skills
• Be flexible and open to work on ad-hoc initiatives as they arise

Preferred qualifications, capabilities, and skills

• Background in Wealth Management a plus
• Experience with Confluence nice to have

Job Description

As an Associate in the M&A Sales Enablement team, you will closely collaborate with the Managing Director in M&A Sales Enablement to work on an evolving portfolio of strategic M&A and Advisory related initiatives. Your responsibilities will involve driving execution and tracking these initiatives, collectively aimed at growing the business, streamlining front office client engagement, and providing timely and intuitive analytics for senior management decision-making.

Job Responsibilities:

• Work closely with M&A Sales Enablement MD to execute a portfolio of strategic initiatives involving broad cross-sections of the corporate and Investment bank.
• Direct strategic thinking and approach, guiding teams with the most complex aspects of problem solving specifically client targeting.
• Craft clear and coherent narratives, leveraging creative data visualization and compelling story-telling, to enable client engagement and targeting.
• Facilitate coordination between M&A and Industry Coverage teams on business development initiatives.
• Develop presentations and executive material to analyze and articulate performance, competitive positioning, and market opportunities.
• Manage programs/initiatives that harness the firm’s broad relationship base to drive targeting and lead generation efforts.
• Perform bespoke/ad-hoc analysis to support strategic initiatives and diagnose performance.

Required Qualifications, Skills, and Capabilities:

• 3+ years of experience in investment banking and/or strategy roles within Financial Services.
• Bachelor’s degree in Business, Finance, Economics, or other related area.
• Proven experience delivering timely, high-quality presentations and/or reporting for various projects and stakeholders.
• Ability to synthesize information to summarize a “story” for senior management.
• Strong work ethic, self-starter with a creative ‘can-do’ attitude.
• Quick learner with strong attention to detail.
• Ability to execute multiple projects simultaneously and independently.
• Excellent qualitative and analytical problem-solving skills.
• Professional maturity, personal integrity, and excellent interpersonal skills.
• High-level proficiency in MS-Office products (PowerPoint, Excel, Word).

Preferred Qualifications, Skills, and Capabilities:

• Experience in an investment banking environment.
• Familiarity with JPMorganChase business structure and client base
• Ability to receive and act upon feedback effectively.

As a Control Manager in the Markets Sales and Trading team, you will lead quality assurance activities that support our supervisory framework and compliance objectives. You will work closely with colleagues across functions and levels, providing valuable insights and presenting findings to senior forums. This role offers you the opportunity to shape our risk management strategies and collaborate with a diverse team. Together, we will ensure the highest standards of integrity and operational excellence.

• Plan and execute quarterly Markets Business Control Management assurance activities
• Partner with the Quality Assurance Program Owner to review scope and update documentation for approval
• Manage objectives, scope, sampling methodology, scoring methodology, quality thresholds, results reporting, tracking of corrective actions, and record retention
• Execute testing pre-work and analyze results, overseeing findings reports with suggested actions
• Act as the oversight contact for the offshore Quality Assurance team and handle escalations
• Conduct interviews during the Quality Assurance cycle and create presentations of results for different audiences
• Collaborate with stakeholders across functions and levels throughout the organization
• Mentor and provide guidance to offshore colleagues
• Monitor and track findings through to resolution
• Present at senior forums as a delegate for the Quality Assurance Program Owner

• Ensure effective communication and collaboration within the team

  Required Qualifications, Capabilities, and Skills
• Bachelor’s degree or equivalent experience
• Deep understanding of Markets Sales or Trading business
• Experience in the financial services industry with a background in audit, assurance, controls, operational risk management, compliance, or equivalent subject matter expertise in a relevant business-related function or operation
• Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Visio
• Knowledge of data analytics using Microsoft Excel, Alteryx, or Python
• Excellent written and verbal communication skills with the ability to influence business leaders meaningfully and actionably
• Exceptional interpersonal, collaboration, and relationship-building skills
• Flexible and adaptable to shifting priorities; manages competing priorities to achieve effective results in a fast-paced, results-driven environment
• Independent decision-making using sound judgment
• Strong critical thinking, attention to detail, and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions

• Demonstrated implementation skills

  Preferred Qualifications, Capabilities, and Skills
• Excellent written and verbal communication skills with the ability to influence business leaders in a meaningful and actionable manner
• Strong problem-solving and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
• Ability to manage multiple and competing deliverables
• Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Visio, with data analytics experience using Microsoft Excel and Microsoft Access
• Strong digital literacy for effective use of digital tools and platforms in control frameworks
• Emerging ability to influence stakeholders in implementing compliance strategies and fostering collaboration
• Experience presenting findings and recommendations to senior stakeholders

• Experience with budget planning and compensation processes

As a Data Owner Lead, within Connected Commerce, you will be part of a highly collaborative data & analytics team that partners with product, design, technology, marketing, and analytics to enable data driven next generation and help craft the data requirements, develop data specifications for data delivery, partner with data delivery tech and product and analytics team to identify data gaps and make recommendations to build AI/ML based solutions.

Job responsibilities

• Partners with aligned Product Owners and Leads, Data Scientists and Analysts, Tech Leads, to drive increased business value through the identification of data required to support personalization product capabilities and advanced analytics outcomes such as customer insights and deeper offer engagement.
• Manage the personalization data roadmap, backlog, requirements, and prioritization
• Lead discovery on new initiatives, including determining and refining business value, customer value and working with tech partners for tech feasibility and data availability
• Refine and prioritize stories, as well as lead sprint planning and execution (along with other scrum cadences and events) for technology development teams for consumer experience requirements.

Required qualifications, capabilities, and skills

• 6+ years of experience in data management, data governance, ad-tech, Knowledge of cloud platforms like AWS, Google or Azure, and/or experience with big data technologies like Hadoop, Spark, etc.
• Bachelors in Science or Data or any relevant field.
• Experience developing roadmaps and public cloud platform based solutions for data lake, data warehouse and business intelligence dashboards
• An outstanding ability to analyze problems, apply quantitative analytical approaches, communicate effectively and confidently (both oral and written), work well in cross-functional teams
• Ability to identify and address program execution needs in a fast-paced environment; previous exposure to agile practices and ability to adapt agile tools
• Experience in Data Product ownership, Data governance and ability to work a cross functional & matrix teams, public cloud.
• Ability to partner directly with technology scrum teams to translate product requirements and user stories into technology sizing estimates and requirements

Preferred qualifications, capabilities, and skills

• Experience working on public cloud platforms, AI/ML, digital marketing, controls partners to align roadmap
• Experience in consumer banking, and/or consulting
• Understanding of public cloud technologies, web application frameworks and mobile native technologies

Job responsibilities

• Gather, analyze and present data and findings to facilitate decision making and business progression
• Collaborate across product partners, sales teams and business managers to identify client opportunities to help execute business plans
• Coordinate of the client agenda – client selection and coverage, prioritization, relationship status, growth opportunities, and performance metrics
• Coordinate financial management including: pipeline oversight and projections, forecasts, annual budgets, revenue reconciliation and expense management
• Influence production of financial reporting and ad hoc financial analytics and data modeling
• Own and manage materials for global business reviews, all hands calls, townhalls for Subsidiary Banking

Required Qualifications, Capabilities, and Skills:

• Minimum 5 years of post-grad experience in finance, project management, or business management roles.
• Strong analytical skills with the ability to articulate results to diverse audiences.
• Team-oriented and flexible, with project ownership skills.
• Ability to structure and build quantitative and qualitative analysis.
• Professionalism, discretion, and decision-making skills for interacting with senior executives.

Preferred Qualifications, Capabilities, and Skills:

• Degree in Finance or General Management.
• Understanding of business drivers and modeling.