Firmwide Design Development Program - Summer Internship jobs at Jpmorgan in United States, New York

In our full-time program, we offer two design specialties:

Job responsibilities

• Collaborate with Experience Leads to design and refine product experiences.

• Work with UX Researchers and Lead Designers to conduct user research and usability testing.

• Engage in ideation and prototyping to develop innovative solutions that meet requirements.

• Create diagrams of product interactivity, including user flows and wireframes.

• Develop detailed designs using our Design System.

• Integrate Accessibility and Inclusive Design practices.

• Present and explain design decisions to Design Leads and the Product Team.

Required qualifications, capabilities, and skills

• Pursuing a bachelor's degree in relevant design discipline (e.g., Interaction Design, HCI, User Experience Design) in a related field (e.g., Business Administration, Psychology, Sociology, Anthropology, Engineering, Communications, etc.)

• Expected graduation date of December 2025 - June 2026.

• Digital portfolio demonstrating the ability to think from the perspective of the user, including the ability to communicate the following stages for Experience Design, Experience Research: Problem, Ideation, Testing, Solution, Impact and Reflection

Preferred qualifications, capabilities, and skills

• Familiarity with user-centered design approaches.

• Proficiency in Interaction Design and Visual/UI Design or Information Architecture.

• Experience with user-centered design practices.

• Developing skills in User Research, UX Writing, and Prototyping.

• Understanding of Accessibility Guidelines and Inclusive Design practices.

• Basic communication and presentation skills, including explaining design decisions.

Program Locations

• Plano, TX

• New York Metro

As a Control Manager in the Markets Sales and Trading team, you will lead quality assurance activities that support our supervisory framework and compliance objectives. You will work closely with colleagues across functions and levels, providing valuable insights and presenting findings to senior forums. This role offers you the opportunity to shape our risk management strategies and collaborate with a diverse team. Together, we will ensure the highest standards of integrity and operational excellence.

• Plan and execute quarterly Markets Business Control Management assurance activities
• Partner with the Quality Assurance Program Owner to review scope and update documentation for approval
• Manage objectives, scope, sampling methodology, scoring methodology, quality thresholds, results reporting, tracking of corrective actions, and record retention
• Execute testing pre-work and analyze results, overseeing findings reports with suggested actions
• Act as the oversight contact for the offshore Quality Assurance team and handle escalations
• Conduct interviews during the Quality Assurance cycle and create presentations of results for different audiences
• Collaborate with stakeholders across functions and levels throughout the organization
• Mentor and provide guidance to offshore colleagues
• Monitor and track findings through to resolution
• Present at senior forums as a delegate for the Quality Assurance Program Owner

• Ensure effective communication and collaboration within the team

  Required Qualifications, Capabilities, and Skills
• Bachelor’s degree or equivalent experience
• Deep understanding of Markets Sales or Trading business
• Experience in the financial services industry with a background in audit, assurance, controls, operational risk management, compliance, or equivalent subject matter expertise in a relevant business-related function or operation
• Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Visio
• Knowledge of data analytics using Microsoft Excel, Alteryx, or Python
• Excellent written and verbal communication skills with the ability to influence business leaders meaningfully and actionably
• Exceptional interpersonal, collaboration, and relationship-building skills
• Flexible and adaptable to shifting priorities; manages competing priorities to achieve effective results in a fast-paced, results-driven environment
• Independent decision-making using sound judgment
• Strong critical thinking, attention to detail, and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions

• Demonstrated implementation skills

  Preferred Qualifications, Capabilities, and Skills
• Excellent written and verbal communication skills with the ability to influence business leaders in a meaningful and actionable manner
• Strong problem-solving and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
• Ability to manage multiple and competing deliverables
• Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Visio, with data analytics experience using Microsoft Excel and Microsoft Access
• Strong digital literacy for effective use of digital tools and platforms in control frameworks
• Emerging ability to influence stakeholders in implementing compliance strategies and fostering collaboration
• Experience presenting findings and recommendations to senior stakeholders

About the Role
As the Experience Design Vice President for our US Client-facing digital offerings, you will be a key leader in shaping the future of private banking at J.P. Morgan. Your deep expertise in experience design will be vital in crafting innovative products and experiences that empower our US clients to effectively manage their financial needs. You will spearhead strategic initiatives that enhance the client experience, ensuring that our digital offerings are both valuable and user-friendly. This role requires hands-on design and team management, where you will collaborate with a diverse team of professionals including product designers, researchers, content writers, product managers, engineers, and business partners who share your commitment to delivering cutting-edge financial digital products and services, such as trading and advice platforms. Your leadership will guide the design and development of digital products and services specifically tailored for US clients, strengthening client-advisor relationships while reducing complexity in their financial interactions.

Key Responsibilities:

• Leverage your deep understanding of user experience strategy for digital products to lead the design and development of offerings tailored for US clients.
• Be at the forefront of our efforts, directly responsible for decisions that shape client experiences.
• Collaborate with a multi-disciplinary team to deliver distinctive and innovative financial digital products and services.
• Perform in a hands-on design and team management role, guiding the performance and development of designers.
• Uphold a high standard of craft across the team to deliver clean, consistent, and high-quality experiences.

Required Qualifications, Skills, and Capabilities:

• 8+ years of design experience within the industry, with 3+ years of experience building and managing teams and guiding the performance and development of designers.
• Drive the product design process – from concept to launch, ensuring user- centred principles are applied throughout.
• Stay ahead of industry trends and technologies to continuously improve the product design process and deliver compelling client experiences.
• Strong stakeholder management skills – ability to collaborate with cross functional teams: Work closely with product management, Engineering and Brand teams.
• Direct hands-on design experience within Figma, and experience with leading usability testing.
• Ability to distil complex problems into simple, elegant solutions and make informed decisions that guide product direction.
• Strong communication skills, with the ability to influence others and provide thought leadership based on solid design decisions.
• Experience working within design systems and handling complex user journeys, particularly in consumer settings.
• Strong online portfolio demonstrating superior product design experiences (required for application; please include any passwords if password protected).
• Flexible to work outside normal business hours to accommodate communications with international colleagues.

In this role you will have the exciting opportunity to oversee important partnerships and strategies across the consumer franchise.

Job responsibilities:

• Lead cross-functional efforts within the firm and with external partners to identify, negotiate, and execute key cobrand and network partnerships that drive business results and support the business strategy
• Collaboratively develop partnership strategy with the lines of business, including identifying key elements of the strategy, completing analysis, and making recommendations
• Structure and deliver specific partner proposals with the lines of business, including overall vision, partnership economics, and product integration
• Work in conjunction with finance, legal and other functional partners to craft financial business cases, deal constructs and other key terms associated with the partnership
• Ensure all deals and business development is executed in accordance with policies, controls, key functional partners, and Corporate Development procedures

Required qualifications, capabilities and skills:

• Bachelor's degree
• Deep analytical skills, including understanding of common financial statements and the ability to build financial models in Excel
• Experience leading cross-functional teams and formulating business strategies, including structuring problems, completing analysis, and making recommendations
• Ability to work independently and quickly adapt to new or ambiguous situations without significant assistance
• Effective written and oral communication skills and ability to communicate to senior internal and external stakeholders
• Proven experience in working across departments and lines of business within large organizations and fostering long-term relationships
• Strong proficiency in Microsoft Office Suite, including Word, PowerPoint, and Excel

Preferred qualifications, capabilities and skills:

• Experience with cobrand deals
• Experience across the financial services and banking industry
• Management consulting experience

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in Commercial & Investment bank in Payments Technology Digital Identity, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Expert knowledge in all business processes across an entire line of business, as well expertise in other lines of business and technology disciplines
• Understanding of global and line of business project and program management standards and methods
• Experience working with high-performing teams in complex program execution
• Strong understanding of Agile methods; stakeholder management; budget management, risk management and operations.
• Ability to create and maintain relationships with a wide range of stakeholders throughout the firm.
• Ability to work with highly technical teams and feature delivery., translating the technical delivery to Business outcomes.
• Experience with JIRA to manage scope and book of work.
• Strong communication skills
• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment

Preferred qualifications, capabilities, and skills

• Experience with Identity and Access Management preferable

As a Product Solutions – Data and AI - VP in the Chief Data and Analytics Office Product and Platform team, you will enable internal teams to maximize their data and analytics outcomes using Fusion Platform Solutions and Services. You will build expertise in Data and AI domains, create high-quality documentation and training materials, and guide clients in leveraging advanced tools. You’ll collaborate across product, engineering, and architecture teams to deliver integrated solutions. Your work will help shape product strategy and drive innovation across the firm.

Job Responsibilities:

• Support internal clients in leveraging Fusion Platform capabilities for data and AI solutions
• Engage with clients to understand requirements and implement integrated solutions
• Represent product roadmaps, articulating benefits and guiding clients on best practices
• Develop AI/ML experiments, applications, tutorials, and reference implementations
• Provide feedback to product and engineering teams to influence development and strategy
• Balance multiple tasks and client engagements while staying current with industry trends
• Manage office hours to educate, demo, and collect feedback from clients
• Coordinate across product, engineering, and architecture teams to deliver solutions
• Synthesize complex information clearly and precisely for diverse audiences
• Communicate effectively with technical and non-technical stakeholders
• Adapt quickly and thrive in a fast-paced, dynamic environment

Required Qualifications, Capabilities, and Skills:

• Understanding of statistical models such as regression, tree-based methods, and neural networks
• Proficiency in at least one programming language for data analysis (e.g., Python, R, MATLAB, Scala)
• Experience applying data science and quantitative modeling to real-world financial use cases
• Knowledge of open-source data analysis tools and machine learning libraries
• Ability to create technical documentation and present to varied audiences
• Run @ AI speed
• Hands-on experience or strong understanding of LLMs, fine-tuning, GenAI chatbots, agentic architectures, and evaluation approaches
• Ability to manage ambiguity and context switch effectively
• Operate efficiently in high-speed, evolving settings
• Strong skills in synthesizing complex information
• Excellent communication skills

Preferred Qualifications, Capabilities, and Skills:

• Master’s degree in a quantitative discipline
• Knowledge of cloud-based data science and machine learning services
• Experience with large-scale and distributed data analysis tools (e.g., Spark)

Job Responsibilities:

• Coordinate and track the Global DCM Bridge Book, managing excess and underwritten debt commitments across all regions.
• Collaborate with DCM, Capital Markets, and Credit Risk teams to run severe stress models for all DCM transactions.
• Oversee preferred and common equity fundings within the DCM Merchant Bank portfolio.
• Reconcile observed fees on bridge transactions with the WLS Fee Team and Finance & Business Management teams.
• Serve as the primary resource for inquiries on individual bridge deal details.
• Conduct regular reporting on underwritten positions.
• Participate in projects to automate and enhance reporting processes.

Required Qualifications, Capabilities, and Skills:

• Undergraduate degree or equivalent experience with a minimum of 3 years in Syndicated Loan experience.
• Extensive knowledge of the loan product/Syndicated Loan business.
• Proven ability to influence and partner with team members and senior management.
• Strong leadership, time management, and organizational skills.
• Excellent oral and written communication skills.
• Ability to operate in a challenging and rapidly changing environment.
• Critical decision-making abilities and strong organizational skills.

Preferred Qualifications, Capabilities, and Skills:

• Experience in coordinating global loan commitments.
• Familiarity with DCM transactions and stress modeling.
• Ability to manage complex deal structures and reconcile financial data.
• Experience in process automation and enhancement.