Omnichannel Retail Sale Solutions Specialist jobs at Jpmorgan in United States, Jersey City
JPMorgan Communications Lead Data Visualization Specialist- United States, New Jersey, Jersey City
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As the Content Design Vice President Communications Lead for the Global Finance Technology organization at JP Morgan, you will play a key role in shaping communication strategies, developing impactful content, and analyzing insightful data. This position is part of the Chief of Staff Office and requires a proactive self-starter to help advance our objectives and foster a positive culture within our 1,600-person organization.
In this role, you will craft and implement comprehensive communication strategies that effectively convey our narrative to both business and technical partners, while enhancing employee engagement. You will design, write, and create content for the organization’s global communication channels, offering solutions that align with product development, operational, and cultural goals. Your exceptional verbal communication skills and senior stakeholder management abilities will cultivate productive relationships and influence decision-making to achieve beneficial outcomes. Your experience in managing complex initiatives, coupled with your proficiency in data analysis and adaptability, will empower you to navigate through complexity and change. Beyond leading strategic communications, you will also be responsible for developing and maintaining dashboards and reports to support operational programs and monitor key performance indicators. Your expertise in data analytics will provide actionable insights that inform strategic decision-making within the Global Finance Technology group.
Job Responsibilities
- Develop and execute program development and communications strategies by identifying and recommending communication needs, capabilities, and solutions that support the organization's operational and cultural objectives.
- Write and design content for various channels, including executive messages and presentations, global and location-specific events, and strategic communications initiatives.
- Measure the effectiveness of communication messages, channels, and programs using data-driven insights, and assess their overall impact on the organization.
- Utilize advanced data analytic skills to provide insights that clarify and enhance messaging, enabling data-driven optimizations to improve efficiency and effectiveness within the tech organization.
- Develop and maintain dashboards and reports to track key performance indicators and metrics. Analyze data to provide actionable insights that inform strategic decision-making within the Global Finance Technology group.
- Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain momentum.
- Collaborate with cross-functional teams, working closely with senior stakeholders across regions and lines of business.
- Champion globally inclusive cultural initiatives focused on engaging and motivating our global population.
Required Qualifications, Capabilities, and Skills
- Proven experience in communications, content design, or a related field, preferably within a corporate or technology environment.
- Expertise in written and verbal storytelling, crafting clear, engaging content that effectively conveys complex information.
- Excellent verbal communication skills and experience collaborating with senior leaders.
- Strong creative problem-solving skills, data-driven critical thinking, and a willingness to learn (e.g., identifying trends and patterns using a diverse and ever-growing toolkit).
- Ability to design effective content architecture, organizing and structuring content for enhanced user experience and easy navigation within products or websites.
- Experience with data visualization tools such as Tableau, Databricks, or similar platforms to develop and maintain dashboards and reports.
- Strong organizational skills and the ability to manage multiple projects simultaneously.
- Ability to build relationships and influence, organize, and direct people across various seniorities, teams, and departments.
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JPMorgan Cybersecurity Solutions Engineer - Assessments Exercises United States, New Jersey, Jersey City
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• Assess the potential impact of vulnerabilities on business and technology operations using data-driven risk prioritization.
• Conduct root cause analysis (RCA) of security issues identified during assessments across various technologies and transform your findings into actionable insights.
• Collaborate with stakeholders throughout the firm to understand, address findings, and achieve the common goal of improving the security posture of the firm.
• Identify, design, and implement technical, procedural, educational, or other solutions to effectively mitigate security issues.
• Present analysis, insights, and conclusions to both technical and non-technical audiences, including senior leaders, ensuring clarity and understanding.
• Prioritize remediation efforts using multiple criteria to ensure the most worthwhile issues are addressed first.
• An insatiable technical curiosity about all things Cyber and a desire to expand your skillset.
• Demonstrated ability to be proactive and resourceful, identifying and using appropriate sources for data-driven investigations.
• Knowledge of or experience in offensive or defensive cybersecurity roles and processes such as Incident Response, Threat Intelligence, Penetration Testing, Red Teaming, Risk Management, Cyber Engineering, Cyber Architecture, and Data Privacy.
• Familiarity with network architecture concepts, including cloud architectures, and deploying large-scale applications in an enterprise environment.
• Experience with enterprise level security technologies like firewalls, IDS/IPS, web proxies, DLP, SIEM, SOAR, and others.
• Experience in building analytical processes, templates, and documentation.
• Strong written and verbal communication skills; ability to understand complex problems and present them simply.
• Ability to collaborate with high-performing teams, senior leaders, business stakeholders, third-party vendors, and technical individuals throughout the firm to effectively articulate risk and drive change.
• A strong commitment to ethical practices and doing what is right.
• Coding (scripting) experience (e.g., Python, C, JavaScript, VBScript).
• Experience in developing tactical, operational, and strategic tools and capabilities.
• Bachelor's Degree in Computer Science or a related field, or equivalent experience.
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• ==wMzQzM0MDMyE2MycTN2QzN5YTN3IzNzYTN2IzNwITN2gjN0cDMyMmNjZTN2QTN
• Q0FMR19SQzQgIktlZXAgZ29pbmcuLi4i
• 802468e99cea9ff353e2c7be22515fbcc0f2baf467e27f5f
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JPMorgan Payments B2C Product Solutions Manager – Vice President United States, New Jersey, Jersey City
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As a Business to Consumer (B2C) Product Solutions Manager within Payment Rails, you will be part of a team of Product Specialists focused on solutioning on our Core Payment Rails. This role has a focus on our value added services such Pay by Bank and our Validation Services. In this role, you will champion client facing Business to Consumer (B2C) solutions and assist Treasury Services Sales teams in achieving their revenue goals. As a Business to Consumer Product Solutions Manager, you will serve as a firmwide subject matter expert on all B2C disbursements. The primary responsibility is to partner with our sales Payments Sales organization and assist with identifying client needs, solution recommendations, pricing, client presentations, demonstrations, and RFP support.
- Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients’ needs and objectives
- Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients’ needs and current industry trends
- Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials
- Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
- Facilitates information regarding market trends and client feedback to product management teams.
- Facilitates information regarding product strategy, road maps, and development information to sales partners and clients.
- Maintains assigned pipeline
- 5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products
- Payments Product and Sales Experience
- Extensive experience working in a sales cycle and engaging with clients on a regular basis
- Experience modifying preconfigured solutions to meet complex problems
- Demonstrated prior experience working in a highly matrixed and complex organization
- Proven ability to close deals in a sales environment
- Strong client presentation skills
- Strong ability to partner with various cross lines of business
Preferred qualifications, capabilities, and skills
- BA/BS degree
- Proven experience with emerging payment rails and open banking
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JPMorgan Trade Lifecycle Specialist United States, New Jersey, Jersey City
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Job responsibilities
- Manage the preparation and allocation of funding for managed demand deposit accounts (DDA’s), ensuring proper allocation within set thresholds.
- Collaborate with other business lines to facilitate appropriate funding, ensuring seamless operations across all asset classes.
- Utilize various systems and tools to reconcile ledgers, identifying and resolving discrepancies in a timely manner.
- Contribute to the review and improvement of end-to-end processes, applying knowledge of process improvement methodologies to optimize operations.
- Support the implementation of automation initiatives, leveraging knowledge of systems architecture and automation technologies to enhance operational efficiency.
- Understand the function and relevant processes end to end. Assist in identification of issues, analysis of problems and implementation of solutions.
Required qualifications, capabilities, and skills
- Baseline knowledge or equivalent expertise in managing cash movements in and out of client accounts and preparing funding for managed demand deposit accounts.
- Demonstrated ability to apply problem-solving techniques to resolve defined problems within the trade lifecycle.
- Experience in using systems architecture and automation technologies to support operational efficiency.
- Ability to create and deliver presentations to peers, managers, and stakeholders using standard office software applications.
- Familiarity with continuous improvement methodologies to optimize processes and propose solutions within the trade lifecycle.
- Proficient in Microsoft Office ie. Word, Excel, Access, Outlook
Preferred qualifications, capabilities, and skills
- Prior Securities Operation will be beneficial.
- Bachelor’s degree or equivalent, preferred.
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JPMorgan Solutions Investigator - Cybersecurity Operations United States, New Jersey, Jersey City
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• Assess the potential impact of vulnerabilities on business and technology operations using data-driven risk prioritization.
• Conduct root cause analysis (RCA) of security issues identified during assessments across various technologies and transform your findings into actionable insights.
• Collaborate with stakeholders throughout the firm to understand, address findings, and achieve the common goal of improving the security posture of the firm.
• Identify, design, and implement technical, procedural, educational, or other solutions to effectively mitigate security issues.
• Present analysis, insights, and conclusions to both technical and non-technical audiences, including senior leaders, ensuring clarity and understanding.
• Prioritize remediation efforts using multiple criteria to ensure the most worthwhile issues are addressed first.
• An insatiable technical curiosity about all things Cyber and a desire to expand your skillset.
• Demonstrated ability to be proactive and resourceful, identifying and using appropriate sources for data-driven investigations.
• Knowledge of or experience in offensive or defensive cybersecurity roles and processes such as Incident Response, Threat Intelligence, Penetration Testing, Red Teaming, Risk Management, Cyber Engineering, Cyber Architecture, and Data Privacy.
• Familiarity with network architecture concepts, including cloud architectures, and deploying large-scale applications in an enterprise environment.
• Experience with enterprise level security technologies like firewalls, IDS/IPS, web proxies, DLP, SIEM, SOAR, and others.
• Experience in building analytical processes, templates, and documentation.
• Strong written and verbal communication skills; ability to understand complex problems and present them simply.
• Ability to collaborate with high-performing teams, senior leaders, business stakeholders, third-party vendors, and technical individuals throughout the firm to effectively articulate risk and drive change.
• A strong commitment to ethical practices and doing what is right.
• Coding (scripting) experience (e.g., Python, C, JavaScript, VBScript).
• Experience in developing tactical, operational, and strategic tools and capabilities.
• Bachelor's Degree in Computer Science or a related field, or equivalent experience.
• ==wM1AiOyVGdpVncjVmcgUGa0BCbsVGV
• ==wMzQzM0MDMyE2MycTN2QzN5YTN3IzNzYTN2IzNwITN2gjN0cDMyMmNjZTN2QTN
• Q0FMR19SQzQgIktlZXAgZ29pbmcuLi4i
• 802468e99cea9ff353e2c7be22515fbcc0f2baf467e27f5f
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JPMorgan Payments-Product Solutions Director-Executive Director United States, New Jersey, Jersey City
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- Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
- Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
- Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
- Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.
- Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
- Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
- Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
- Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
- Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.
- Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.
- Ability to quickly and accurately learn products, services, and procedures.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
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JPMorgan Lead Architect Solutions United States, New Jersey, Jersey City
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Within the team you’ll apply your deep technical knowledge and problem-solving skills to delivery of critical architecture solutions that help Securities Services design and operate modern, efficient and secure Cloud Native applications across private and public cloud.
Job responsibilities
- Engages with technical and business stakeholders to understand functional and non-functional requirements, discuss and propose technical approaches to meet current and future needs.
- Provides oversight and guidance to technology teams deploying workloads to Public Cloud, notably AWS.
- Participates in architecture governance bodies
- Executes creative solution design, development, and technical troubleshooting across software and infrastructure with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems
- Identifies gaps in current technologies/services and evaluates, reviews and provides feedback on improvements.
- Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information
- Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 5+ years applied experience
- Hands-on practical experience of Public Cloud Solution Design (primarily AWS)
- Experience with one or more mainstream programming languages, i.e. Java, Python
- Experience with microservice application development in or Solution Oriented Architecture/N-Tier Architecture
- Experience with multiple data storage technologies, e.g. RDBMS, NoSql
- Proficient in all aspects of the Software Development Life Cycle
- Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
- Advanced knowledge of one or more software, applications, and architecture disciplines
- Ability to evaluate current and emerging technologies to recommend the best solutions for the future state architecture
Preferred qualifications, capabilities, and skills
- Experience in secure application and software design practice
- Experience with Infrastructure as Code designs
- Architecture Certification for a Public Cloud provider
- In-depth knowledge of the financial services industry and their IT systems
These jobs might be a good fit
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As the Content Design Vice President Communications Lead for the Global Finance Technology organization at JP Morgan, you will play a key role in shaping communication strategies, developing impactful content, and analyzing insightful data. This position is part of the Chief of Staff Office and requires a proactive self-starter to help advance our objectives and foster a positive culture within our 1,600-person organization.
In this role, you will craft and implement comprehensive communication strategies that effectively convey our narrative to both business and technical partners, while enhancing employee engagement. You will design, write, and create content for the organization’s global communication channels, offering solutions that align with product development, operational, and cultural goals. Your exceptional verbal communication skills and senior stakeholder management abilities will cultivate productive relationships and influence decision-making to achieve beneficial outcomes. Your experience in managing complex initiatives, coupled with your proficiency in data analysis and adaptability, will empower you to navigate through complexity and change. Beyond leading strategic communications, you will also be responsible for developing and maintaining dashboards and reports to support operational programs and monitor key performance indicators. Your expertise in data analytics will provide actionable insights that inform strategic decision-making within the Global Finance Technology group.
Job Responsibilities
- Develop and execute program development and communications strategies by identifying and recommending communication needs, capabilities, and solutions that support the organization's operational and cultural objectives.
- Write and design content for various channels, including executive messages and presentations, global and location-specific events, and strategic communications initiatives.
- Measure the effectiveness of communication messages, channels, and programs using data-driven insights, and assess their overall impact on the organization.
- Utilize advanced data analytic skills to provide insights that clarify and enhance messaging, enabling data-driven optimizations to improve efficiency and effectiveness within the tech organization.
- Develop and maintain dashboards and reports to track key performance indicators and metrics. Analyze data to provide actionable insights that inform strategic decision-making within the Global Finance Technology group.
- Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain momentum.
- Collaborate with cross-functional teams, working closely with senior stakeholders across regions and lines of business.
- Champion globally inclusive cultural initiatives focused on engaging and motivating our global population.
Required Qualifications, Capabilities, and Skills
- Proven experience in communications, content design, or a related field, preferably within a corporate or technology environment.
- Expertise in written and verbal storytelling, crafting clear, engaging content that effectively conveys complex information.
- Excellent verbal communication skills and experience collaborating with senior leaders.
- Strong creative problem-solving skills, data-driven critical thinking, and a willingness to learn (e.g., identifying trends and patterns using a diverse and ever-growing toolkit).
- Ability to design effective content architecture, organizing and structuring content for enhanced user experience and easy navigation within products or websites.
- Experience with data visualization tools such as Tableau, Databricks, or similar platforms to develop and maintain dashboards and reports.
- Strong organizational skills and the ability to manage multiple projects simultaneously.
- Ability to build relationships and influence, organize, and direct people across various seniorities, teams, and departments.
These jobs might be a good fit
