Merchant Services Business Manager - Senior Associate jobs at Jpmorgan in United States, Jersey City

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Contributes to software engineering communities of practice and events that explore new and emerging technologies
• Adds to team culture of diversity, opportunity, inclusion, and respect
• Work with a range of technologies including Java, Spring Boot, Spring WebFlux, Kafka, Cassandra, Oracle, Postgres, and React to develop and maintain software solutions.

• Participate in on-call support, being available to address issues as they arise, ensuring the stability and reliability of our systems.

Required qualifications, capabilities, and skills

• Formal training or certification on Software Engineering concepts and proficient applied experience
• 5 years of experience in Software Engineering
• Hands-on practical experience in system design, application development, testing, and operational stability
• Proficient in coding in one or more languages
• Strong experience in technologies used on the project: Java, Spring Boot, Spring WebFlux, Kafka, Cassandra, Oracle, Postgres, and React
• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
• Overall knowledge of the Software Development Life Cycle
• Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

Preferred qualifications, capabilities, and skills

• Familiarity with modern front-end technologies
• Exposure to cloud technologies

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Develops secure high-quality production code, and reviews and debugs code written by others
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
• Adds to team culture of diversity, equity, inclusion, and respect
• Expand the capabilities and adoption of the modern API gateway for external and internal Payments Web APIs
• High attention to non-functional requirements to ensure stability, security and scalability of the API infrastructure
• Active participation in highly energy global agile team

Required qualifications, capabilities, and skills

• Formal training or certification on API Management Platform concepts and proficient advanced experience
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Advanced in one or more programming language(s)
• Proficiency in automation and continuous delivery methods
• Proficient in all aspects of the Software Development Life Cycle
• Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• In-depth knowledge of the financial services industry and their IT systems
• Practical cloud native experience
• Professional experience in API management technology e.g APIGEE, Kong, Mulesoft
• Strong understand of OpenAPI Specification (OAS) for RESTful APIs

• AWS (ECS, EKS, MKS)
• Kong API Gateway
• Experience with Performance and Soak Testing
• Golang programming language
• Lua programming language

Job responsibilities:

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Lead a team of high-potential software engineers, delivering high quality software that achieves functional objectives
• Develops secure high-quality production code, and reviews and debugs code written by others
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Leads evaluation sessions with business stakeholders, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
• Adds to team culture of diversity, opportunity, inclusion, and respect
• Stay up-to-date with emerging technologies and industry trends to drive innovation and continuous improvement.
• Implement data governance and best practices to ensure data quality and compliance with organizational standards.

Required qualifications, capabilities, and skills:

• Formal training or certification on software engineering concepts and 5+ years of applied experience
• Proficient in development skill Java 21 and Python building into AWS Public Cloud and CD/CD strategies with over10 + years experienceis anabsolute must
• Hands on practical experience delivering system design, application development, testing, and operational stability
• Proficiency in automation and continuous delivery methods
• Experience in Spring Boot, Kafka, Kubernetes, Splunk, Dynatrace
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• In-depth knowledge of the financial services industry and their IT systems
• Practical cloud native experience
• Exposure to building AI/ML driven applications to drive business goals.
• Track record of Continuous learning mindset

Preferred qualifications, capabilities, and skills:

• Proficiency in Agile and SRE culture
• Working knowledge of one or more NoSQL database technologies, preferably Apache Cassandra
• Working knowledge of one or more Messaging technologies, preferably Apache Kafka
• Develop RESTful APIs and ensure smooth integration across internal and external services.
• Experience with a public cloud (AWS preferred)

As a Financial Planning & Analysis, Senior Associate in Corporate Stress Testing, you will be responsible for the execution of the Comprehensive Capital Analysis & Review and Risk Appetite (CCAR) stress testing forecasts. You will work on stress forecasting calculations, preparing presentations and multiple complex projects. You will also work closely with the central teams, Controllers, Control Management, and multiple functions within Corporate Functions.

Job responsibilities

• Serve as a liaison across corporate functions, Controllers, Firm wide Planning & Analysis, Tax, HR Finance, and other relevant teams to execute on the CCAR, Risk Appetite, and Resolution and Recovery agenda
• Execute stress forecasting calculations and submission deliverables for CCAR and Risk Appetite
• Produce presentations, analysis and supporting materials for senior management that summarize forecast results, plans and progress
• Participate in and support ad-hoc special projects and requests as needed
• Provide timely and concise updates and escalate issues appropriately
• Enhance controls and improve risk environment, including producing, organizing and maintaining documentation
• Help process improvement and automations to increase operational efficiency

Required qualifications, capabilities and skills

• BA/BS in Finance or Accounting
• 5+ years of experience
• Advanced skills in Excel, Essbase and PowerPoint
• Proficiency with data mining/gathering and manipulation of data sets
• Advanced verbal and written communication skills with the ability to articulate complex issues clearly
• Highly motivated and able to thrive and think clearly under pressure and tight deadlines
• Self-starter with excellent time management/prioritization skills
• Good analytical and problem solving skills with ability to analyze large data sets and present conclusions concisely
• Demonstrated ability to partner well, mentor and influence others

Preferred qualifications, capabilities and skills

• CFA, CPA, MBA
• Experience in the financial services industry
• Experience with CCAR

As a Payments Business Manager in EMEA Liquidity & Account Solutions, you will take a collaborative approach, building and maintaining relationships as a key part of this role. You will work globally across a diverse set of stakeholders in a dynamic environment. This role offers visibility across the Payments organization and the chance to work closely with a wide variety of stakeholders; a learning mindset is essential.

Job Responsibilities:

• Collaborate with business leads to explain financial performance and revenue/expense drivers for their products, advising on strategic and tactical goals.
• Use Excel for data interpretation and PowerPoint for crafting narratives that link data to real-life activities.
• Effectively interact and influence stakeholders of varying seniority and geographic locations.
• Provide a high level of responsiveness to executive requests related to project management, presentation development, and business analysis.
• Facilitate global communication of business strategy, performance, and priorities.
• Organize complex information in a strategic and compelling way.
• Manage client pipeline and conduct trend analysis.
• Coordinate team activities and prepare materials for town halls, employee recognition, and strategy sessions.
• Support audit, regulatory, and compliance deliverables.
• Ensure adherence to LOB and corporate-wide objectives and policies.
• Build effective relationships and work closely with F&BM colleagues across the CIB organization.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree and experience in a strategic or similar role.
• Extensive experience within Financial Services (Transaction Services).
• Proficiency with Excel and PowerPoint
• Strong organizational and time management skills; flexibility, ability to prioritize requests and multi-task.
• Enthusiastic, self-motivated, and effective under pressure.
• Strong analytical and numeric skills, excellent attention to detail.
• Effective communication, influencing, and relationship-building skills; team player.
• Ability to work well individually and partner effectively.
• Pro-active and problem-solving mindset with ability to identify, present, and implement solutions.
• Comfortable presenting to senior audiences, strong written and verbal communication skills.
• Self-motivated, tenacious, and able to work with a high degree of independence.
• Understanding of liquidity products.

Preferred Qualifications, Capabilities, and Skills:

• Experience in global communication and strategic analysis.
• Expertise in storytelling with data and crafting compelling narratives.
• Ability to work cross-functionally with multiple competing priorities and deliverables.
• Experience in client pipeline management and trend analysis.
• Familiarity with audit, regulatory, and compliance processes.
• Strong design acumen and expertise in Excel and PowerPoint techniques.
• Experience in coordinating team activities and preparing strategic materials.

As a USD Treasury Payments Sr Product Associate within Global Clearing, you will have responsibilities across Payments products, specifically responsibilities for Clearing House Settlement and CLS USD Nostro Services.

Job responsibilities

• Supporting all clients discussions and providing RFP responses on CHSS and CLS product inquiries
• Working closely with external clients and partners across LOBs: sales/service, implementation, tech & ops, risk, compliance, legal and other groups to ensure proper due diligence and review prior to presenting to stakeholders
• Ensuring client-facing materials, agreements and internal job aids are accurate, up-to-date and position/protect appropriately
• Identifying and implementing the technical and business requirements to support additional clearinghouses
• Deepening relationships with clearinghouses, CCPs and CLS Bank to ensure information exchange and alignment with strategic initiatives
• Partner with the Product Managers to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Experience in High Value (wire) transfers, Fedwire, ISO 20022
• Experience with Clearinghouse Settlement & CLS
• Knowledge of securities services including custody, transfer agency and other funds services

Preferred qualifications, capabilities, and skills

• Experience in client-facing roles
• Proven track record in risk identification and management
• Demonstrated prior experience working in a highly matrixed, complex organization
• Blend of critical and creative thinking, outstanding communication skills, and ability to inspire and work well with others