Sales Strategy Fraud Support Manager- Vice President jobs at Jpmorgan in United States, Houston

As a Senior Manager of Software Engineering at JPMorgan Chase within the Infrastructure Platforms organization, you will play a pivotal leadership role by offering technical coaching and advisory support to multiple technical teams. You will also be responsible for anticipating the needs and potential dependencies of other functions within the firm.

Job responsibilities

• Provides overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
• Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team
• Ensures successful collaboration across teams and stakeholders, including cloud platform engineering teams to enable the delivery of high-quality, secure, and scalable applications on the cloud
• Executes creative software solutions, design, development, and technical troubleshooting and utilize a creative approach to devise solutions and resolve complex technical challenges
• Develops secure high-quality production code, and reviews and debugs code written by others
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
• Influences peers and thought leaders to drive awareness and use of new and leading-edge technologies
• Creates a culture of diversity, opportunity, inclusion, and respect for team members and prioritizes diverse representation

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience . In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise
• Experience leading teams of technologists while working at code-level inPython, Azure SDK, and proficient in all aspects of the Software Development Life Cycle
• Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives
• Experience with hiring, developing, and recognizing talent
• Experience with Azure services (Storage, Compute, Integration, IAM, Network)
• Terraform for Infrastructure as Code (IaC) and practical Azure cloud-native experience
• Proficiency in automation and continuous delivery methods, including CI/CD pipelines and tools such as Jenkins and Spinnaker
• Experience with version control systems such as Git
• Experience with Azure policy writing, testing , knowledge of security best practices in cloud environments, and a strong understanding of Azure policies and governance
• Hands-on practical experience delivering system design, application development, testing, and operational stability

Preferred qualifications, capabilities, and skills

• Understanding of Azure AI services is a plus
• In-depth knowledge of the services industry and their IT systems
• Familiarity with containerization technologies such as Docker and Kubernetes

As a Technology Support Lead in the Corporate Technology organization, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing day-to-day maintenance of the firm’s systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience.

Job responsibilities

• Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm
• Executes policies and procedures that ensure operational stability and availability
• Escalates and communicate issues and solutions to the business and technology stakeholders,actively participating from incident resolution to servicerestoration
• Provides end-to-end application or infrastructure service delivery for the successful business operations of the Corporate Technology applications
• Analyzes and troubleshoots application issues, identifying root causes, and implementing solutions to prevent recurrence
• Monitors systems for issues and responding to incidents promptly; includes leading the diagnosis and resolving technical problems to minimize downtime
• Identifies opportunities to enhance system performance and implements optimizations to improve efficiency
• Creates system automation and support tools to streamline processes and reduce manual workload for application support teams

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
• Experience managing applications or infrastructure in a large-scale technology environment both on premises and public cloud, data products such as Databricks or Snowflake
• Expertise in coding or automation scripting using Python
• Practical experience with AWS
• Experience managing applications or infrastructure in a large-scale technology environment both on premises and public cloud
• Proficient in observability and monitoring tools and techniques
• Demonstrated experience in application and product support
• Experience executing on processes in scope of the Information Technology Infrastructure Library (ITIL) framework

Preferred qualifications, capabilities, and skills

• In-depth knowledge of the financial services industry and their IT systems

As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice. You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.

Job Responsibilities

• Acquire, manage, and retain a portfolio of 100 – 130 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
• Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
• Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
• Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business. Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships. Regularly review processes and strategies with manager, making adjustments as needed
• Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
• Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
• Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements

Required qualifications, capabilities, and skills

• Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
• General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
• Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
• Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
• Determine and balance priorities on a daily basis to achieve business objectives with demonstrated ability to own problems on clients’ behalf and follow through with commitment
• Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint

Preferred qualifications, capabilities, and skills

• Bachelor’s degree in Finance or related field or equivalent work experience
• Strong current business network

Job responsibilities

• Develop Mobile applications for chase apps using Swift, Swift UI and Objective C
• Optimize applications for various mobile screen sizes, iPad, iWatch and other iOS devices
• Work on large and complex mobile apps and in implementing complex mobile front-end solutions and experience with automated testing and test driven development
• Collaborate with UX designers on rapid prototypes of new concepts and features to implement superior user experiences
• Optimize mobile applications for maximum speed, reliability and scalability, follow and promote Agile practices including Scrum, Lean, BDD and Continuously Delivery
• Research new technologies, identify and learn best practice, adapt quickly and provide technical guidance across the organization and work with multiple globally distributed teams to deliver end-to-end solution across regions
• Promote excellent user experience and system performance by supporting SRE practices

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Proficient in mobile development frameworks including iOS Swift, Objective C, UIKit and Cocoa
• Strong understanding of iOS design patterns MVVMC,MVP, MVC, MVVM, VIPER and others
• Integrate various native features like Camera, Push Notifications, GPS, CoreML, VisionKIt
• Experience securing application via device registration, biometrics, platform integrity and keychain
• Experience in mobile app encryption, data protection, and addressing security vulnerabilities
• Experience in integration of APIs with Mobile app and proficient in using iOS development tool XCode
• Build responsive apps for various iOS device sizes and experience in releasing apps to App Store or Enterprise App Stores using CI/CD pipeline
• In depth knowledge of GIT and source code management and understanding of CI/CD best practices, experience in developing unit, component, and end to end testing for mobile apps and knowledge of agile software development methodologies
• Must possess excellent interpersonal skills including strong written and verbal communication and excellent analytical, problem solving, and decision making skills

Preferred qualifications, capabilities, and skills

• Agile/Scrum as well as Waterfall development methodologies
• Mobile Native Application and Mobile Browser Testing via devices and simulators in both iOS and Android platform
• Build automation (static and dynamic analysis) and frameworks with software engineers that are able to improve security, whilst also improving developer and customer experience.
• Understanding of mobile app vulnerabilities, experience in Apple platforms, FIDO Technologies.
• Provide challenge and assessment of potential technology risks including information and cyber security control weaknesses by performing threat modelling exercises.

As a Private Banker in the U.S. Private Bank, you are responsible for advising families on building, preserving and managing their wealth. You will use your knowledge of investments, financial planning, credit and banking to both advise current clients on all aspects of their balance sheet and generate new client acquisition. You will be part of a local team and supported by an institutional platform that has the resources, specialists and intellectual capital to help you advise clients on achieving their desired goals.

Job Responsibilities

• Manage and maintain relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience
• Generate business results and acquire new assets, both from existing client base and new client acquisition
• Advise clients on their overall balance sheet, including asset allocation, investment management, wealth planning, credit and banking needs
• Partner with internal specialists to provide interdisciplinary expertise to clients when needed
• Connect your clients across all lines of business of J.P. Morgan Chase & Co.
• Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals based planning approach
• Strictly adhere to all risk and control policies, regulatory guidelines and security measures

Required Qualifications, Capabilities, and Skills

• Six plus years of work experience in Private Banking or Financial Services
• Bachelor’s Degree required
• Series 7, 66 and Insurance licenses required for position; unlicensed candidates considered, but required to obtain licenses within 90 days of start date
• Proven sales success and strong business acumen
• Strong community presence with an established network
• Experience or demonstrated understanding of investments, wealth planning, credit and banking concepts
• Focuses on the client experience and works tirelessly on the client’s behalf

Preferred Qualifications, Capabilities, and Skills

• MBA, JD, CFA, or CFP preferred
• Proactive, takes initiative, and uses critical thinking to solve problems
• Dynamic and credible professional who communicates with clarity and has exceptional presentation skills
• Demonstrates strong organizational skills and applies a disciplined and organized approach throughout their business
• Experience with and in-depth knowledge of the equity and fixed income markets and alternative investments, including Hedge Funds, Private Equity and Real Estate