Equities Derivatives Technology Support jobs at Jpmorgan in United States, Houston
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Company (1)
Job type
Job categories
Job title (1)
United States
State
Houston
25 jobs found
04.01.2025
JPM
JPMorgan Technology Support III - Incident Management United States, Texas, Houston
Partner with technology owners and subject matter experts (SME's) to drive toward a permanent resolution and ultimately driving down recurrence. Analyzes incident, problem, and change data, working logically to identify...
Own and drive incident management bridge calls and chats with production management, application development, infrastructure teams, and senior leadership with the purpose of remediating impacting incidents. Establishing strong command and...
Troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery to support business operations. Assist in the improvement of operational stability and availability through participation in problem management....
Provide first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures. Assist in the timely delivery of technology support...
Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations. Develop and maintain robust relationships, becoming a trusted partner with LOB technologists,...
Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm. Improve operational stability and availability through participation in problem...
Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm. Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability. Assist...
Partner with technology owners and subject matter experts (SME's) to drive toward a permanent resolution and ultimately driving down recurrence. Analyzes incident, problem, and change data, working logically to identify...
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