Client Service Account Manager - Senior Associate jobs at Jpmorgan in United States, Houston

Job Profile:

Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers’ chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization. You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase. You will have a unique opportunity to grow your career while making a significant impact on our business.

As a Senior Home Lending Advisor in Chase Home Lending, you will join a motivated team dedicated to guiding clients to fulfilling the dream of homeownership.

Job responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
• Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
• Builds role as the internal and external mortgage expert and maintains good relationships with customers.
• Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.

Required qualifications, capabilities, and skills

• Bachelor's degree or equivalent work experience in sales and/or real estate
• 3+ years of mortgage lending and proven sales experience in retail banking
• Knowledge of real estate market in local area
• Excellent written and oral communication skills
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines

Preferred qualifications, capabilities, and skills

• FHA/VA sales experience
• Marketing, promoting, relationship building, and consulting skills
• Intermediate PC skills in a Windows environment

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: http://mortgage.nationwidelicensingsystem.org/SAFE/Pages/default.aspx.

As a Senior Manager of Software Engineering at JPMorgan Chase within the Infrastructure Platforms organization, you will play a pivotal leadership role by offering technical coaching and advisory support to multiple technical teams. You will also be responsible for anticipating the needs and potential dependencies of other functions within the firm.

Job responsibilities

• Provides overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
• Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team
• Ensures successful collaboration across teams and stakeholders, including cloud platform engineering teams to enable the delivery of high-quality, secure, and scalable applications on the cloud
• Executes creative software solutions, design, development, and technical troubleshooting and utilize a creative approach to devise solutions and resolve complex technical challenges
• Develops secure high-quality production code, and reviews and debugs code written by others
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
• Influences peers and thought leaders to drive awareness and use of new and leading-edge technologies
• Creates a culture of diversity, opportunity, inclusion, and respect for team members and prioritizes diverse representation

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience . In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise
• Experience leading teams of technologists while working at code-level inPython, Azure SDK, and proficient in all aspects of the Software Development Life Cycle
• Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives
• Experience with hiring, developing, and recognizing talent
• Experience with Azure services (Storage, Compute, Integration, IAM, Network)
• Terraform for Infrastructure as Code (IaC) and practical Azure cloud-native experience
• Proficiency in automation and continuous delivery methods, including CI/CD pipelines and tools such as Jenkins and Spinnaker
• Experience with version control systems such as Git
• Experience with Azure policy writing, testing , knowledge of security best practices in cloud environments, and a strong understanding of Azure policies and governance
• Hands-on practical experience delivering system design, application development, testing, and operational stability

Preferred qualifications, capabilities, and skills

• Understanding of Azure AI services is a plus
• In-depth knowledge of the services industry and their IT systems
• Familiarity with containerization technologies such as Docker and Kubernetes

As a Vice President in Cash Equity Sales, you will market existing Equity products and J.P. Morgan Research, cover institutional investors, and develop new client relationships. You'll independently pitch sales ideas and solutions, collaborate with various desks, and engage in investor education and execution of IPOs and ECM transactions.

Job Responsibilities

• Market existing Equity products and J.P. Morgan Research.
• Cover and co-cover institutional investors in the Nordic region other team members.
• Enhance existing client relationships and build new ones.
• Independently develop and pitch sales ideas and solutions for clients.
• Collaborate closely with Sales-Trading, Trading, Equities Derivatives, Prime-Brokerage, and Fixed Income desks.
• Engage in investor education and execute IPOs and ECM transactions, working closely with ECM and Banking.

Required Qualifications, Capabilities, and Skills

• Experience in a markets-based role, preferably in Equities.
• Strong fundamental and analytical skills.
• Good communication, marketing, and people skills.
• Ability to work efficiently as part of a team.
• Strong written and verbal language skills in English & a Nordic Language.
• Drive and desire to contribute to the growth of our Continental Cash Equities franchise.
• Proficiency in Microsoft Excel and PowerPoint, with excellent IT skills in general.