Virtual Banking Assistant L - Columbus Oh jobs at Jpmorgan in United States, Columbus

The virtual banking assistant role at JPMorgan in Columbus, Ohio is an exciting opportunity for tech professionals in the industry. This position is part of JPMorgan's Expoint technology platform and provides banking clients with 24/7 assistance through a virtual assistant. As a virtual banking assistant, you will be servicing banking customers through a secure audio and video chat tool. To ensure the highest quality of customer service, you will be trained in banking policies, procedures, and processes. Additionally, you will be responsible for answering any questions from customers regarding their banking services and performing transactions on their behalf. In this role, you will utilize your knowledge and expertise in the tech industry to ensure that customer feedback is collected, reviewed, and reported on. Furthermore, your ability to utilize customer feedback to design policies, procedures, and processes will be key to the success of the virtual banking assistant role. Additionally, you must be comfortable working in a fast-paced environment and be able to adapt to an ever-changing technology landscape. The virtual banking assistant role at JPMorgan in Columbus, Ohio is an ideal opportunity for tech professionals in the industry who are passionate and committed to customer service excellence. If you're eager to take on the challenge and join a team of passionate and dedicated professionals, then this is the job for you. Apply today and experience the incredible possibilities the Expoint technology platform has to offer.