Technology Support Senior Specialist jobs at Jpmorgan in United States, Columbus

As a Consultant Senior in Business Banking, you’ll help improve the lives of our clients and the well-being of their businesses through solutions, education, and advice. You’ll be responsible for leading our business development efforts in your assigned territory, specifically focusing on underserved small businesses.

Job Responsibilities

• Build relationships, utilize networks and local centers of influence to identify and support underserved entrepreneurs.
• Build and maintain a current business network and active involvement in community organizations such as Chambers of Commerce and non-profit organizations; leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts; and employ creative marketing techniques utilizing Chase resources and materials to develop business networks and prospects.
• Provide the best in client advice and service and develop the relationship to ensure a seamless client experience throughout Chase. Build collaborative relationships with partners across Chase, including Branches, Home Lending, Chase Wealth Management, Merchant and Card Services, to provide our clients the best solutions for all of their financial need.
• Deliver an outstanding experience to Chase business clients by using knowledge of business, finance, banking, credit and risk management, while leveraging relationships, to identify, recommend, and promote solutions that best serve the client.
• Build collaborative internal and external relationships to provide the best in client advice and service to develop the business network and ensure a seamless experience for the business client.

Required qualifications, capabilities, and skills

• Minimum of 5 years’ experience in business banking relationship management role or related business / commercial lending experience
• Bachelor’s degree in Finance or related field, or equivalent work experience
• Strong relationship management skills; demonstrate strong tactical business development and negotiation skills
• Demonstrate seasoned judgment to offer comprehensive and customized solutions that best meet client needs; monitors and researches market/industry trends and business outcomes to anticipate client needs and present proactive solutions
• Able to identify opportunities, issues, and viable alternatives, while managing risk, when traditional solutions do not apply

Preferred qualifications, capabilities, and skills

• Extensive knowledge of business and credit underwriting with commercial credit training
• Experience owning / operating a small business

As a Senior Product Associate in Deposits 2.0, you will leverage your expertise in product development and optimization to make a significant impact. Supported by user research and customer feedback, you will fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job Responsibilities

• Partners with the Product Manager to identify new product opportunities through user research and discovery.
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Plans for upstream and downstream implications of new product features on the overall product experience.
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap.
• Analyzes, tracks, and evaluates product metrics, ensuring alignment with time, cost, and quality targets.
• Writes requirements, epics, and user stories to support product development.

Required Qualifications, Capabilities, and Skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area.
• Proficient knowledge of the product development life cycle.
• Experience in product life cycle activities including discovery and requirements definition.
• Developing knowledge of data analytics and data literacy.

Preferred Qualifications, Capabilities, and Skills

• Excellent communication and interpersonal skills.
• Leadership in collaborative scrum events (backlog refinement, sprint planning, sprint review, and sprint retrospectives).
• Customer-centric focus and rapport with end users.
• Proficient in JIRA.

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artefacts for complex applications while being accountable for ensuring design constraints are met
• Gives insightful and constructive feedback when reviewing code, technical designs and requirements
• Gathers, analyses, synthesises, and develops visualisations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene, system architecture and team processes
• Mentors and empowers junior and mid-level talent within our team, and adds to a team culture of diversity, equity, inclusion, and respect
• Drives decisions that influence the product design, application functionality, and technical operations and processes
• Serves as a function-wide subject matter expert in one or more areas of focus
• Actively contributes to the engineering community as an advocate of firm-wide frameworks, tools, and practices of the Software Development Life Cycle
• Influences peers and project decision-makers to consider the use and application of leading-edge technologies

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and proficient advanced experience
• Solid understanding of fundamental data structures including arrays, linked lists, stacks, queues, trees, graphs, and hash tables.
• Ability to design, analyse, and implement algorithms, with a focus on sorting and searching techniques.
• Experience in modern architecture patterns (e.g. micro-services, reactive architectures, event-driven architectures)
• Programming experience in at least 2 modern programming languages/frameworks such as JavaScript, React, Node.js, Java, Kotlin, Python, Go
• Experience working with HTML/ CSS and at least 1 modern JavaScript framework such as React.js, Vue.js, Hapi.js, Ember.js, Angular.js
• Experience with relational and non-relational databases (e.g. PostgreSQL, MongoDB, CouchDB, Redis, Elasticsearch, Cassandra, etc.)
• Experience in engineering practices such as code refactoring, design patterns, design-driven development, TDD, CI/CD, building highly scalable applications, application security
• Experience with Agile development methodologies and working knowledge of DevOps principles
• Ability to interact with people at all levels in an organisation
• Ability to communicate complex ideas effectively
• Passion for growing your skills, tackling interesting work and challenging problems

• Experience/Knowledge of model governance, data governance is a plus
• Familiarity with modern full-stack technologies
• Experience in writing and utilising RESTful and GraphQL API services and performance tuning large-scale applications
• Experience with cloud providers (e.g. AWS, Azure, GCP) and containerisation (e.g. Docker, Kubernetes)

Trading at J.P. Morgan is a unique insight into global markets – we provide liquidity to clients in all major asset classes and pride ourselves on our fast execution, market share and e-trading platforms. A trader’s role is to respond to and encourage client enquiries, manage the resulting risk, and respond to market-moving events. Trading is detail-focused, intellectually stimulating and requires logical and quick decision-making.

Job Responsibilities

• Support senior colleagues with research, analysis, and preparatory work.

• Monitor financial markets and stay updated on market trends.

• Develop trade ideas and contribute to investment strategies.

• Learn about solutions and products offered to clients for managing market conditions

About You

If you've got initiative and the vision to come up with strategies and plans, then this is the role for you.

Required qualifications, capabilities, and skills

• Excellent analytical, quantitative (e.g., algebra, statistics, probability) and interpretative skills
• Ability to thrive in a dynamic, collaborative work environment
• Being adaptable, flexible and resilient
• Fluency in both Japanese and English
• Knowing your way around Excel, PowerPoint and Word
• Expected graduation date of September 2026 through July 2027, studying outside of Japan in Bachelor program or higher
  • If you are pursuing a Master’s Degree, it must be attained within 2 academic years of your receipt of a Bachelor’s Degree

Preferred qualifications, capabilities, and skills

• Coursework in finance or economics a plus
• Confidence and initiative to take on responsibility and manage your own projects
• Excellent verbal and written communication skills

• Application Deadline
  First Deadline – 24 August 2025 23:59 Japan Time
• Second Deadline – 23 September 2025 23:59 Japan Time
• Final Deadline – 19 October 2025 23:59 Japan Time

We will be filling our classes on a rolling basis. We strongly encourage you to submit your application as early as possible before job postings close.

Help us learn about you by submitting a complete and thoughtful application, which includes your resume. Your application and resume is a way for us to initially get to know you, so it’s important to complete all relevant application questions so we have as much information about you as possible.

After you confirm your application, we will review it to determine whether you meet certain required qualifications.

If you are advanced to the next step of the process, you’ll receive an email invitation to complete a video interview, powered by HireVue. This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers.

Completion of the HireVue video interview is required, and your application will not be considered for further review until you have completed it. We strongly encourage that you apply and complete this as soon as possible, since programs will close as positions are filled.

As a Digital & Platform Services - Markets Operations Finance Management Associate within the Finance Management team, you will partner across the firm to provide financial and strategic analysis, oversight, and coordination of budgeting and forecasting. You will be responsible for key financial measures such as expenses, headcount, or financial and headcount modeling, delivering value-added financial reporting and analysis, and assisting with strategic direction and decision-making. You will provide leadership across the finance teams and interact regularly with Operations or Technology Managers and peers across Finance & Business Management.

The key responsibilities of the role include:

• Calculate and consolidation of the month-end results, the forecast for the remainder of the year, and the budget for future years
• Perform variance analysis to understand the key drivers of the results and provide commentary explaining changes from prior forecasts/budgets
• Produce weekly/monthly/quarterly and ad hoc reporting of the results and drivers for senior management
• Enhance controls and streamline processes, introducing automation where possible
• Work on projects to drive global consistency and create synergies across the team

Qualifications

• Bachelor’s degree in Accounting, Finance or a subject of a technical nature.
• 2 to 5 years of relevant experience in the Finance and Planning field.
• Advanced skills in Excel and PowerPoint.
• Inquisitive, enthusiastic and diligent, and capable of challenging peers.
• Strong verbal and written communication skills, with the ability to articulate complex issues clearly.
• Highly motivated and able to thrive and think clearly under pressure and tight deadlines.
• Integrity in handling highly sensitive and confidential information.
• Team player with the ability to be respected as a trusted partner for the Business, Finance, and FP&A Teams.

Preferred Qualifications:

• Knowledge of, or experience with Alteryx, BI tools, databases and SQL Querying.

As a Technology Support III – Major Incident Management team member in Consumer & Community Banking – Mission Control, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

• Own and drive incident management bridge calls and chats with production management, application development, infrastructure teams, and senior leadership with the purpose of remediating impacting incidents.
• Establishing strong command and control of an incident, establishing clear accountability/ownership and methodical evaluation of complex issue scenarios.
• Ensure adherence to critical process and procedure, and appropriate escalations in support of production incidents.
• Applying technical/environmental knowledge and experience to develop and drive appropriate tasks, forming paths to resolution.
• Distribute clear and concise communications, summarizing incidents and the business/customer experience to a wide group of technical and non-technical audiences.
• Ensure incident data is accurately captured and documented.
• Priming appropriate materials and follow ups to hand-off to the Root Cause Analysis phase in the Problem Management process.
• Working as part of a global follow-the-sun team, providing 24 x 7 production support coverage on a rotating basis

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services.
• Relevant Incident management experience in an enterprise scale environment.
• Extensive customer service, communication, and client interaction skills.
• Possess critical thinking and troubleshooting skills.
• Strong ability to think and act independently to resolve production issues.
• Ability to act with a sense of urgency and agility
• Must display a history of achieving goals in a high-performance environment.
• Advanced analytical skills.
• Must be able to multitask in a fast-paced environment utilizing multiple tools.
• Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals

Preferred qualifications, capabilities, and skills

• Knowledge of ITL and Cloud Computing