Vice President B2b Client Solutions Specialist jobs at Jpmorgan in United States, Chicago

Elevate your career by joining our Tax Operations Team as a Vice President, where you'll support FATCA and CRS reporting requirements for USPB and Alt Funds. This is a unique opportunity to enhance your expertise and strategic vision within a dynamic leadership environment. You'll play a pivotal role in shaping our direction and driving impactful results. Lead with us and make a significant contribution to our success.

As a Wealth Management Trusts & Estates Tax Operations, Vice President within the Trusts & Estates and Tax Operations team within Wealth Management (WM), you will be crucial in supporting the US Private Bank by ensuring the timely and accurate completion of CRS and FATCA reporting. You will lead the CRS Indicia Cure Process, enhance tax compliance procedures, and collaborate with cross-functional teams to ensure effective execution of regulatory reporting obligations. Additionally, you will monitor regulatory changes, manage reporting and documentation, provide oversight of third-party tax services vendors, and drive continuous improvement initiatives to streamline processes and enhance tax compliance operations.

Job responsibilities

• Manage CRS Tax Profile Process: Oversee the creation, maintenance, and validation of CRS Tax Profiles, ensuring compliance with Common Reporting Standards (CRS) and FATCA regulations
• Coordinate AML/KYC Reviews: Lead the annual Self-certification review against AML/KYC process for pre-existing and current clients, ensuring accurate and updated client information is maintained and develop and implement strategies to improve tax reporting processes and enhance operational efficiency
• Analyze data for consistency and accuracy; liaise with appropriate team(s) and/or individual(s) to facilitate the required adjustments
• Oversee CRS/FATCA Self-Certification Management: Manage the reception, upload, and storage of Subscriber Tax Information Forms (STIFs) and Fund Investor Logs (FILs), coordinating with PWC and internal teams to ensure timely processing
• Lead CRS Indicia Cure Process: Direct the CRS Indicia Cure process, including the management of CRS Indicia tickets, ensuring timely resolution and compliance with regulatory requirements
• Enhance Tax Compliance Procedures: Identify opportunities for process improvements and lead transformation projects to enhance tax compliance procedures, including the implementation of new systems and workflows
• Collaborate with Cross-Functional Teams: Work closely with Client Services, Tax Compliance, and Alternative Investments teams to ensure alignment and effective execution of regulatory reporting obligations
• Monitor Regulatory Changes: Stay informed of changes in CRS and FATCA regulations, updating procedures and systems as necessary to maintain compliance
• Manage Reporting and Documentation: Ensure accurate and timely reporting of CRS/FATCA client information, including the preparation of annual reports and maintenance of procedure documentation
• Provide oversight of Third-Party Tax Services Vendor to ensure tax filings are completed
• Drive Continuous Improvement: Lead initiatives to streamline processes, reduce manual efforts, and enhance the efficiency and accuracy of tax compliance operations

Required qualifications, capabilities, and skills

• BA/BS required
• 5+ years of tax experience with a large financial institution
• Experience supporting Information of Common Reporting Standards (CRS) and Foreign Account Tax Compliance Act (FATCA) reporting
• Understanding of tax certifications via Form W-8, Form W-9, and CRS Self-Certification
• Robust communication and interpersonal skills
• Excellent computer skills: MS Office Suite (Access, Excel, PowerPoint, Word)

Preferred qualifications, capabilities, and skills

• Big 4, law firm or large financial institution preferred

As a Client Documentation Associate within the Commercial and Investment Bank, you will work with external clients, internal implementation managers and other partners to ensure all required documentation is on hand for new or updated client accounts. You will be responsible for the research and preparation of all documents required for account opening, products and services for our commercial customers. This role educates clients as well as internal partners on various aspects and requirements of the authorization and Treasury Services product documentation.

Job Responsibilities

• Manage the account opening and client documentation workflow for external clients and internal business partners from creation, collection, negotiation oversight and execution – this will require heavy phone work and communication of status
• Perform required research for a product set-up and account opening to assess documentation requirements on internal systems as applicable
• Ensure documentation conforms to the Bank’s legal guidelines and policies and standards, including risk mitigation through adherence to the control framework
• Ensure deal deliverables are met and hold owners accountable by managing implementation issues, escalations and error resolution
• Demonstrate creative problem solving and solid judgment/decision making
• Identify risks in processes in a timely manner; exhibit adherence to policy and procedures and meet or exceed established Service Level Agreements
• Manage clear expectations and understanding by establishing clear timelines and managing documentation requirements; exhibit ownership, escalation and resolution of risk issues when they occur in a timely manner

Required Qualifications, skills and capabilities

• 3+ years of relevant experience or knowledge of legal documentation and account products, entity organizational documents, tax documentation and other documentation types
• Proven ability to independently identify issues, analyze problems and provide viable account and documentation solutions with the ability to review and analyze information from multiple sources and determine relevancy
• Excellent time management, organizational conflict resolution, verbal and written communication skills
• Bachelor of Arts/Bachelor of Science degree with excellent attention to detail
• Working knowledge of risk factors that may impact specific products and industries
• Ability to multi-task effectively and leverage internal resources with strong client focus and ability to partner
• Independent, self-motivated with an ability to adapt and be flexible in a team environment with experience in financial services

Preferred qualifications, skills and capabilities

• Paralegal or Juris Doctor certificate

Joining our diverse and innovative global organization will provide you with endless opportunities for career and personal growth.

• Become a part of our many Business Resource Groups, employees who come together on topics such as ethnicity, gender, age, accessibility, special interests and more
• Help the community through expansive volunteer opportunities
• Join one of our focus groups aimed at Innovation and Transformation, creating the future experience for our clients and employees

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Develops secure high-quality production code, and reviews and debugs code written by others
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
• Serves as the main point of contact during major incidents for your application and have the skills to identify and solve the issue quickly to avoid financial loss to the business
• Responsible for Code Reviews, Perf Test Results & Test Evidence and change requests before production deployment, and raising flags for any issues with code, test evidence, or change backout strategies.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Experience managing applications or infrastructure in a large-scale technology environment both on public cloud preferably AWS
• Proficient in observability and monitoring tools and techniques
• Fluent in at least one programming language such as: Python, Java/Spring Boot.
• Advanced knowledge of software applications and technical processes with emerging depth in one or more technical disciplines
• Proficient knowledge and experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
• Proficient with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
• Proficient with container and container orchestration: (ECS, Kubernetes, Docker)
• Experience with troubleshooting common networking technologies and issues
• Actively self-educates, evaluate new technology, and recommend suitable ones

Job Responsibilities:

• Prepare executive presentations to package and present business strategy, performance projections, and trends.
• Design monthly and quarterly business management and financial reporting packages.
• Coordinate deliverables with business managers, finance, project managers, and other F&BM teams.
• Analyze large amounts of data to create impactful analysis for WLS strategy development.
• Create executive-level presentations using PitchPro+.
• Budget and forecast headcount and direct expenses with WLS and CIB F&BM teams.
• Assist with the build-out and enhancement of capacity models across WLS functions.
• Participate in activity-based costing processes for expense allocation.
• Partner with Finance to build out CIB LOB loan origination forecasting model.

Required Qualifications, Skills, and Capabilities:

• Bachelor’s degree in Business, Finance, Economics, or related area.
• 8 years of relevant experience in Business Management, Operations, or Consulting.
• Experience and knowledge of complex syndicated lending, including asset-based lending and equipment financing.
• Strong presentation skills and ability to tell the story on initiatives.
• Highly motivated self-starter with excellent time management and prioritization skills.
• Ability to work collaboratively and develop strong partnerships with multiple levels of employees.
• Excellent written and oral communication skills.
• Strong project management and organizational skills.
• Attention to detail with logical thought process.
• Ability to handle multiple priorities and produce successful results in a fast-paced environment.
• Strong PowerPoint and Excel skills required.

Preferred Qualifications, Skills, and Capabilities:

• MBA or Master's degree.
• Experience with lending processes of credit enablement, originations, and servicing.
• Ability to interpret and present complex data.
• Ability to develop strong, positive relationships with business stakeholders.

Job responsibilities

• Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients’ needs and objectives
• Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients’ needs and current industry trends
• Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials
• Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap

Required qualifications, capabilities and skills

• 5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products, with a focus on commercial card and payables product set
• Strong technical expertise, payments industry knowledge and consultative experience to support complex solutioning and design sessions with clients and prospects
• Strong executive level presentation skills, including ability to consult and sell at the C-level
• Exceptional ability to understand client and prospect needs and turn needs into mandated business through solution-based selling that clearly articulates operational and financial benefits
• Ability to generate ideas to help coverage teams identify and drive the development of new business
• Excellent selling and negotiation skills always ensuring the full value of J.P. Morgan is clearly communicated
• Strong writing and analytical skills to support RFP responses, presentation content and ROI analysis development
• Demonstrated prior experience working in a highly matrixed and complex organization

Preferred qualifications, capabilities, and skills

• Applicable market/industry experience
• Diligence to maintain up-to-date and accurate pipeline reports.
• Team-oriented with the ability to develop strong working relationships with clients, peers, and cross-functional partners.

As a Payments Negotiation Attorney in the Payments Legal Team, you will provide transactional and strategic legal support for client contract negotiations in wholesale payments. You will collaborate with us to enhance negotiation practices and implement technological solutions, creating a best-in-class contracts negotiations legal practice. You will have the opportunity to work with a dynamic team that values inclusivity and career growth. Together, we will safeguard the integrity of the firm while helping our clients succeed.

Key responsibilities

• Draft and negotiate a wide range of documentation for Wholesale Payments.
• Advise businesses on transaction structures, and legal and regulatory issues.
• Coordinate with product counsel and other legal teams to maintain agreement templates, negotiation playbooks, and negotiation technology tools.
• Ensure customer-facing documentation is clear and compliant with applicable laws and regulations.

Required qualifications and skills

• Illinois licensed attorney with at least five (5) years’ experience with a major law firm, financial institution, or judicial clerkship
• Proven and effective negotiation skills and ability to communicate with internal and external customers.
• Understanding of banking laws, including UCC Articles 4 and 4A.
• Excellent organization and time management skills.

Preferred qualifications, capabilities, and skills

• Knowledge of wholesale payments products and services.
• Experience working with merchant service processors/providers.
• Experience with commercial card products.
• Understanding of FinTech and third party payment processors and applicable laws and regulations.
• Familiarity with healthcare payments and HIPAA regulations.