Branch Operations Lead-chicago Northside Market-chicago Il jobs at Jpmorgan in United States, Chicago

Job summary:

As the Compliance Risk Management Lead in the Compliance team, you will be responsible for regulatory Compliance Coverage for JP Morgan India Pvt. Ltd.

Job responsibilities:

• Responsible for implementation of compliance framework for JPMIPL.
• Act as the Compliance Officer and Principal officer for JPMIPL.
• Responsible for regulatory guidance and advisory to the business/operations teams and other stakeholders regarding regulatory changes as well as existing regulations.
• Evaluate compliance with relevant regulations, including AML, KYC (impacting the regulatory licenses held by JPMIPL), monitor and identify issues or gaps.
• Provide updates to the board on regulatory developments
• Engage with SEBI, Exchanges and relevant regulatory authorities for exam/ inspection and other RFIs as well as for regulatory clarifications.
• Participate in various advocacy initiatives with SEBI and exchanges.
• Handle the escalation of alerts from Trade surveillance team as well as alerts from exchanges.
• Review policies pertaining to JPMIPL based on regulatory changes / requirements.
• Work with various regional teams and provide them with necessary updates regarding local regulations.
• Represent compliance on various legal entity governance forums

Required qualifications, capabilities, and skills:

• Bachelor’s Degree in Finance, Economics, Statistical Mathematics, Data Science or equivalent/related disciplines
• 10 plus years of experience in the Financial Services Industry with a demonstrated track-record experience and knowledge of Broking and Investment Banking compliance, including proficient understanding of India AML/CFT regulations and requirements

Preferred qualifications, capabilities, and skills:

• Chartered Accountant, Master’s degree, LLB, Company Secretary or other closely related professional qualification will be beneficial.
• Experience in handling regulatory investigations is an advantage

Competencies:

• Ability to develop and maintain productive relationships with key internal clients across all levels.
• A solution driven approach, with exemplary problem solving skills;
• Good analytical ability.
• Ability to own, deep-dive and/or investigate issues and can derive solutions independently, ultimately ensuring successful implementation or resolution
• Experienced with Mantas, technology driven case management tool and/or technology will be preferred and require proficiency in MS Office (Outlook, Excel, Word, PowerPoint etc.), and the experience to handle large volumes of quantitative data
• Ability to work effectively alone and as part of a team, at a local and regional level
• Strong interpersonal or client management skills required to work effectively, influence and/or negotiate desired outcomes with multiple stakeholders and/or senior management
• Good written and verbal communication skills.

Job Description

As a Transaction Processing Analyst in Security Services Operations, you'll provide operational support within our Corporate Investment Bank. You will be responsible for ensuring that all aspects of transaction management for clients are completed on time and exceptions and client inquiries are resolved. You will also provide subject matter expertise to clients. Additional responsibilities may include managing daily regulatory reporting tasks and remediation activities, as well as process improvement.

Responsibilities:

• Review of legal documentation and input of key parameters from the legal documentation into the systems of JP Morgan.
• Identify issues and co-ordinate with the relevant functions internally (eg: credit, legal etc) for prompt resolution on disputed points within set time-frame parameters
• Working with key partners in legal, business, operations and technology, contribute towards the development of an efficient operating framework
• Working closely with regional Legal operations Department (which has the overall responsibility for Master Agreement Negotiation and Transactions), the business and other stakeholders.
• Productivity and Quality will be the measure of performance for this role. Producing good quality work is therefore paramount to the success of the candidate in the organization
• Take lead on process improvement and automation
• Manage assigned tasks independently with little or no supervision
• Have a control mindset and be alert to issues and risks that have impact on process or to the organization

This role requires a wide variety of strengths and capabilities, including:

• Thorough understanding of the legal language to interpret the documents provided and impact to the Firm
• Understanding of the financial services industry, products, and processes
• Strong analytical skills with excellent oral and written communications skills
• Attention to detail and ability to perform tasks with high degree of accuracy
• A strong sense of ownership and responsibility
• Excellent client focus and customer care working practices
• Bachelor’s degree
• Strong computer skills (MS Excel, Word, PPT, Outlook, etc.)
• Willingness and flexibility to work during US hours

Job Responsibilities:

• Develop software applications that serves as the primary way customers interact with our platform and its associated services
• Participate in and drive system design through the various phases of planning, review, refinement, and implementation
• Build strong collaborative relationships with technology peers, product owners, stakeholders, and external partners
• Plan, coordinate, and execute development of tactical and strategic roadmaps for test coordination and project delivery
• Demonstrate strong technical expertise and critical thinking; clearly communicate defect status, project risks, and progress updates to senior leadership
• Focus on continuous personal development, upskilling, and fostering an innovative culture

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Hands-on experience with designing and implementing large scale distributed systems
• Advanced level experience in Core Java, Object Oriented Programming, and Spring
• Advanced knowledge of application, data, and infrastructure architecture, including design across systems and OOAD skills
• Ability to translate functional requirements into technical design and solutions
• Strong experience with Agile methodology, SDLC tools (JIRA, Jenkins, GIT, JUnit, Karate), and working in Agile teams
• Proficient in microservices frameworks (Spring Boot), REST, and programming/application development using Java and Spring Boot
• Knowledge of industry-wide technology trends, best practices, and process improvement opportunities

Preferred qualifications, capabilities, and skills

• Banking and payments domain background is a plus
• Experience with cloud and container-based development (AWS, Docker, Kubernetes, Kube) and orchestration

Elevate your career by joining our Tax Operations Team as a Vice President, where you'll support FATCA and CRS reporting requirements for USPB and Alt Funds. This is a unique opportunity to enhance your expertise and strategic vision within a dynamic leadership environment. You'll play a pivotal role in shaping our direction and driving impactful results. Lead with us and make a significant contribution to our success.

As a Wealth Management Trusts & Estates Tax Operations, Vice President within the Trusts & Estates and Tax Operations team within Wealth Management (WM), you will be crucial in supporting the US Private Bank by ensuring the timely and accurate completion of CRS and FATCA reporting. You will lead the CRS Indicia Cure Process, enhance tax compliance procedures, and collaborate with cross-functional teams to ensure effective execution of regulatory reporting obligations. Additionally, you will monitor regulatory changes, manage reporting and documentation, provide oversight of third-party tax services vendors, and drive continuous improvement initiatives to streamline processes and enhance tax compliance operations.

Job responsibilities

• Manage CRS Tax Profile Process: Oversee the creation, maintenance, and validation of CRS Tax Profiles, ensuring compliance with Common Reporting Standards (CRS) and FATCA regulations
• Coordinate AML/KYC Reviews: Lead the annual Self-certification review against AML/KYC process for pre-existing and current clients, ensuring accurate and updated client information is maintained and develop and implement strategies to improve tax reporting processes and enhance operational efficiency
• Analyze data for consistency and accuracy; liaise with appropriate team(s) and/or individual(s) to facilitate the required adjustments
• Oversee CRS/FATCA Self-Certification Management: Manage the reception, upload, and storage of Subscriber Tax Information Forms (STIFs) and Fund Investor Logs (FILs), coordinating with PWC and internal teams to ensure timely processing
• Lead CRS Indicia Cure Process: Direct the CRS Indicia Cure process, including the management of CRS Indicia tickets, ensuring timely resolution and compliance with regulatory requirements
• Enhance Tax Compliance Procedures: Identify opportunities for process improvements and lead transformation projects to enhance tax compliance procedures, including the implementation of new systems and workflows
• Collaborate with Cross-Functional Teams: Work closely with Client Services, Tax Compliance, and Alternative Investments teams to ensure alignment and effective execution of regulatory reporting obligations
• Monitor Regulatory Changes: Stay informed of changes in CRS and FATCA regulations, updating procedures and systems as necessary to maintain compliance
• Manage Reporting and Documentation: Ensure accurate and timely reporting of CRS/FATCA client information, including the preparation of annual reports and maintenance of procedure documentation
• Provide oversight of Third-Party Tax Services Vendor to ensure tax filings are completed
• Drive Continuous Improvement: Lead initiatives to streamline processes, reduce manual efforts, and enhance the efficiency and accuracy of tax compliance operations

Required qualifications, capabilities, and skills

• BA/BS required
• 5+ years of tax experience with a large financial institution
• Experience supporting Information of Common Reporting Standards (CRS) and Foreign Account Tax Compliance Act (FATCA) reporting
• Understanding of tax certifications via Form W-8, Form W-9, and CRS Self-Certification
• Robust communication and interpersonal skills
• Excellent computer skills: MS Office Suite (Access, Excel, PowerPoint, Word)

Preferred qualifications, capabilities, and skills

• Big 4, law firm or large financial institution preferred

As a Tech Risk & Controls Lead in the Consumer & Community Banking (CCB) Business Information Security Officer (BISO) area, you will be responsible for identifying and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.

Job responsibilities

• Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations.
• Develop and maintain robust relationships, becoming a trusted partner with CCB BISO technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals.
• Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work.
• Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation.
• Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements.
• Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies.
• Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives.

Preferred qualifications, capabilities, and skills

• CISM, CRISC, CISSP, or similar industry-recognized risk and risk certifications are preferred.

As a Client Technical Onboarding Vice President within the Commercial & Investment Bank, you will be responsible for the overall client experience and project management of technical commercial product implementations. Partner with client and internal stake holders to help provide a best-in-class experience. In this role you are often the clients first true experience working with JP Morgan Chase.

Job responsibilities

• Manage multiple complex payment integration projects at any given time, prioritizing tasks, resources and stakeholders across time zones
• Support clients in migrating from various TMS or updating their payment formats (e.g. SWIFT to ISO XML) in line with evolving industry standards and regulatory requirements
• Scope client requests and translate business requirements into detailed technical specifications for treasury services
• Manage client and internal partner expectations by establishing timeliness and dependencies with the goal to exceed expectations
• Own the product implementation and training experience for your assigned clients
• Build and maintain strong relationships with key partners in Relationship Management, Sales, Service, Operations and Product Management
• Work with partners in Operations and Product Management to streamline processes
• Identify instances of business risk and show ownership of issues when they arise
• Use Microsoft Office tools to document meeting agendas and minutes and project plans. Use of workflow tool for status updates and document repository
• Demonstrate creative problem solving and judgement and be empowered to escalate when necessary

Required qualifications, capabilities, and skills

• Applicable experience and a passion for delivering a consistent, stellar client and partner experience
• Technical project management experience or experience with complex treasury implementations and comfort in a fast paced, dynamic client-facing environment
• Ability to clearly communicate, partner, and influence others to a common goal
• Exhibit adherence to policy and procedures and meet or exceed established SLA
• Comfort in using technology such as WebEx, Zoom, and other collaboration tools for enhanced client discussions
• Experience in coaching or mentoring employees and proven ability to successfully manage conflict
• Strategic thinking with the ability to adapt to change
• Microsoft Office Suite experience and project Management, Payments and Receivables experience
• Technical Consulting or business analysis experience in the Enterprise Resource Planning (ERP), systems integration or Application Programming Interface (API) space
• Exceptional verbal and written communication skills, with the ability to present technical solutions to both technical and non-technical audiences

Preferred qualifications, capabilities, and skills

• Bachelor’s Degree
• Passion for learning new operating models, technologies, and industry trends
• Technical client consulting experience to support technical roles
• PMP or other Project Management Certifications