Associate Ii - Investment Middle Office Services Client Operations jobs at Jpmorgan in United States, Boston

The
AI in Operations program

As a Portfolio Manager within The AI in Operations Transformation Office, you will own the end to end process around the AI use cases to ensure appropriate scaling and collaboration of AI capabilities and prioritization of highest value opportunities across the Operations space. Your experience in program management and understanding of the AI space will enable you to manage this complex, firmwide process. Adept navigation through ambiguity, adaptation to change, and leveraging of advanced analytical reasoning and influencing skills are essential for driving mutually beneficial outcomes. Your exceptional communication abilities will foster productive relationships with stakeholders, cross-functional teams, and clients. Through your technical fluency and thought leadership, you will play a pivotal role in achieving business goals, shaping the firm's technology landscape, and moving work forward that has firmwide impact.

Job responsibilities:

• Own the AI in Operations portfolio management process end to end including the intake process, prioritization and workflow process, and metrics and reporting
• Advance and mature the portfolio management process including driving the future direction, strategy, design, governance, and deliverables for the process
• Manage reporting and communicate portfolio performance and accomplishments to senior-level stakeholders
• Manage AI in Operations portfolio operating model – responsible for documentation, implementation, change management and ongoing strategy and planning
• Track key performance indicators (KPIs) and objectives, key results (OKRs) and own all tracking and reporting on program performance and outcomes
• Proactively manage team to ensure the success of programs including clearing of team roadblocks and supporting key escalations & challenges
• Collaborate with cross-functional teams, including AI in Operations program teams, AI teams across the firm, and Operations teams across the firm. Communicate enhancements, risks, and issues to stakeholders and executive leadership. Build and maintain strong relationships with internal and external stakeholders
• Advise and influence senior leaders and business executives on key business decisions, prioritized AI capabilities, and major change initiatives
• Develop deep, trust-based advisor relationships with key client stakeholders in management and the Lines of Business (LoBs) to drive delivery and achieve organizational alignment and buy-in
• Build, lead, and mentor a high-performing team of program managers; ensure the team has the necessary resources, skills, and support to achieve their goals; promote the sharing of best practices and lessons learned across the team

Required qualifications, capabilities and skills:

• 8 years of industry experience working on program management & change management related activities within a large-scale organization with a focus on large-scale transformation initiatives; BA required
• High proficiency with Microsoft PowerPoint for executive level documents and Excel based model for program analytics
• Highly effective organizational and project management skills, strong attention-to-detail, independent, self-motivated with ability to manage multiple priorities in fast-paced environment
• Strong interpersonal skills, ability to build relationships and effectively partner with all levels of management across a diverse set of functions, locations and business
• Excellent oral and written executive-level communication and presentation skills
• Strategic thinking and problem-solving abilities, with proven ability to apply a range of analytical tools to develop solutions; working with ambiguity and laser focused on delivering results
• Strong leadership and team-building skills

Preferred qualifications, capabilities, and skills:

• Strategy or consulting experience is a plus
• A Master’s degree in Business Administration (MBA) can be advantageous
• Experience in Microsoft SharePoint and data visualization tools such as Alteryx or Tableau is a plus
• Strong understanding of AI/ML algorithms, frameworks, and applications and prior experience in AI/ML technology delivery is a plus

As the Portfolio Implementation & Oversight Associate within the Platform Management and Strategy Team, you will be responsible for the day-to-day oversight of 55ip’s portfolio implementation platform, focusing on client portfolio investment and tax outcomes. You will collaborate with various functional teams, external partners, and clients, acting as a subject matter expert to support ad-hoc analyses, new product development, and strategic initiatives.

Job Responsibilities

• Analyze and review client portfolio trade orders, ensuring alignment with intended investment and tax outcomes.
• Produce, analyze, and support presentation of periodic platform-level portfolio oversight reporting
• Conduct ad-hoc client and internal analyses related to client portfolio investment and/or tax-management outcomes.
• Develop a practical expertise of 55ip’s tech-enabled portfolio implementation and tax management capabilities and be able to provide support and develop solutions for internal teams, external partners, and clients.
• Partnering internally across Quantitative R&D, Product, Tech, Ops, and Client Facing teams.

• Support the error correction process, providing analysis and oversight of error remediation action.

  Required qualifications, capabilities and skills

• Bachelor's degree in finance or economics
• 3+ years of experience in an Investment and/or Wealth Management environment, particularly with a focus on client portfolio implementation, investment oversight/governance, and/or wealth management platform/tech experience
• Passion for financial markets and technology in the asset and wealth management industry
• Understanding of ETFs, mutual funds, model-portfolios, separately managed accounts, and direct indexing
• Knowledge of basic statistics and quantitative analysis method, strong Excel skills
• Strong data analysis and visualization skills
• Excellent verbal and written communication skills
• Strong attention to detail with the ability to conceptualize and learn complex financial data
• Ability to manage multiple projects and work well under pressure while handling large workloads and short timelines
• Ability to work cooperatively and collaboratively with all levels of employees and management
• Ability to work effectively in a highly collaborative, team-oriented environment

Preferred qualifications, capabilities and skills

• Demonstrated interest and/or progress towards CFA designation preferred

Job Responsibilities:

• Maintain the books and records of Hedge/Hybrid and Private Equity funds
• Review fund governing documents and other related agreements, and ensure correct set-up and maintenance of fund structures and investments in accounting database
• Prepare and/or review periodic Net Asset Valuations, management fee and carried interest/performance fee calculations, investor allocations and capital account statements in adherence with the control framework, including internal policies and procedures
• Prepare and/or review capital call and distribution calculations including investor notices and reconcile call proceeds and distribution payments
• Coordinate with Investor Relations, release of capital notices and quarterly reporting on investor reporting portal
• Work closely with manager, team and support functions to manage client expectations and ensure adherence to SLA timelines on client deliverables and ad hoc requests
• Liaise with support functions, internal & external stakeholders including risk and control groups, audit, tax, compliance, implementation and investor relations

Required qualifications, capabilities, and skills

• Bachelor’s Degree in Accounting, Finance or related field
• 3+ years’ experience in an accounting role, preferably at a Big 4, PE firm or fund administrator
• Knowledge of US Generally Accepted Accounting Principles for Investment Funds
• Familiar with Private Equity & Hedge fund structures
• Analytical thinker and problem solver with attention to detail, ability to work under pressure and balance multiple priorities
• Team player with strong organizational, excellent interpersonal, communication and client service skills with ability to see projects to completion
• Proficiency in Microsoft Office product suite and strong MS Excel skills

Preferred qualifications, capabilities, and skills

• Professional accounting qualification (CA, CPA) a plus
• Experience with Investran or similar integrated Private Equity system a plus

Job Responsibilities:

• Maintain the books and records of Hedge/Hybrid and Private Equity funds
• Review fund governing documents and other related agreements, and ensure correct set-up and maintenance of fund structures and investments in accounting database
• Prepare and/or review periodic Net Asset Valuations, management fee and carried interest/performance fee calculations, investor allocations and capital account statements in adherence with the control framework, including internal policies and procedures
• Prepare and/or review capital call and distribution calculations including investor notices and reconcile call proceeds and distribution payments
• Coordinate with Investor Relations, release of capital notices and quarterly reporting on investor reporting portal
• Work closely with manager, team and support functions to manage client expectations and ensure adherence to SLA timelines on client deliverables and ad hoc requests
• Liaise with support functions, internal & external stakeholders including risk and control groups, audit, tax, compliance, implementation and investor relations
  

Required qualifications, capabilities, and skills:

• Bachelor’s Degree in Accounting, Finance or related field
• 3+ years’ experience in an accounting role
• Knowledge of US Generally Accepted Accounting Principles for Investment Funds
• Familiar with Private Equity & Hedge fund structures
• Analytical thinker and problem solver with attention to detail, ability to work under pressure and balance multiple priorities
• Team player with strong organizational, excellent interpersonal, communication and client service skills with ability to see projects to completion
• Proficiency in Microsoft Office product suite and strong MS Excel skills

Preferred qualifications, capabilities, and skills:

• Professional accounting qualification (CA, CPA) a plus
• Experience with Investran or similar integrated Private Equity system a plus
• Experience at a Big 4, PE firm or fund administrator

As a P&A Vice President within the Client Profitability Planning and Analysis team, you will be a strategic leader dedicated to advancing solutions in Financial Planning & Analysis. You will work closely with cross-functional teams, such as Sales, Finance, and Business Management, to create and execute client profitability models that support our business goals. Your expertise will be crucial in influencing our pricing strategies and enhancing client relationships. Situated at the crossroads of Product and Client segments, you will play a key role in developing the overall Payments Strategy.

Job responsibilities

• Design and implement a fair and transparent profitability framework for Payments clients in collaboration with stakeholders.
• Identify causes of negative client profitability and drive initiatives to improve outcomes. Enhance transparency and efficiency in month-end processes.
• Stay informed about industry trends and best practices, applying this knowledge to enhance our framework.
• Lead additional one-off and repeatable analyses as required by senior management and support various projects related to client profitability.
• Lead monthly reconciliations of client profitability results, perform variance analysis, and prepare financial reporting deliverables for senior management.
• Explore and collaborate with various teams on client profiling, regional and country dynamics, and other considerations.
• Able to summarize potentially complex problems and questions into they key arguments to facilitate discussion and to demystify processes/approaches for wider audiences.

Required qualifications, capabilities and skills

• Bachelor's Degree in Accounting, Finance, Economics, or related field
• Qualified accountant or MBA with 6+ years of experience in the Financial Services industry or FP&A experience
• Advanced Microsoft Office skills (Excel & PowerPoint in particular). Expertise in Microsoft Excel
• Deep understanding of revenue and expenses. Familiarity with allocation rules and principles e.g. fixed/variable determination
• Exceptional analytical, problem-solving, critical thinking, and project management skills with a proven track record of execution against deliverables
• Excellent oral and written communication and relationship management skills
• Ability to present complex matters to senior management and stakeholders
• Strong team-building and communication skills
• Detail-oriented and able to multi-task in a fast-paced environment with frequently changing priorities and to meet deadlines under pressure
• Self-starter who is driven to excel in all aspects of their role and seeks to break the status-quo and initiate improvements where necessary

Preferred qualifications, capabilities and skills

• Proficiency with tools like Cognos, Alteryx, and Tableau
• Knowledge on capital allocations