55ip Application Support Associate jobs at Jpmorgan in United States, Boston
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Job type
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Job title (1)
United States
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Boston
38 jobs found
07.09.2024
JPM
JPMorgan 55ip Application Support Associate United States, Massachusetts, Boston
Support the application systems and the technologies associated with the daily operations of the business, in a timely manner, ensuring a reliable and scalable production environment. Responsible & accountable for...
Execute Quant team daily operational requests. Use Salesforce to manage issues and support requests. Provide Quant L1 support to execute requests & investigate questions/issues originating from trade operations and/or investment...
Answers client requests and questions via e-mail and live phone call. Communicate operational notifications to clients via email. Facilitate reporting for trading operations team. Partner with Advisor Success Managers on...
Strategic Relationship Management: Support, maintain and expand relationship with a segmented list of existing clients with the goal of driving continued platform adoption, designing enterprise support models, and deepening partnership....
Manage and resolution of queries across the fund services provided. Responsible for issue management, escalation and remediation. Coordinate client requested changes to operating model and reporting. Coordinate client fund launches...
Develop an in-depth understanding of clients (current needs and future strategy, decision makers, key contacts) and identify how Securities Services can provide them with solutions. Interact directly with clients to...
Engages clients making them feel welcomed and delivering an exceptional customer experience by acting with a customer-first attitude. Engages with clients that enter the branch by making a personal connection,...
Support the application systems and the technologies associated with the daily operations of the business, in a timely manner, ensuring a reliable and scalable production environment. Responsible & accountable for...
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