Lead Software Engineer - Oracle Hcm Talent Management jobs at Jpmorgan in United States, Atlanta

As a Client Service Delivery Associate within JPMorganChase, you will play a pivotal role in enhancing our client relationships by providing exceptional customer service and operational support. Your broad knowledge of banking principles and practices will be instrumental in addressing client inquiries, processing transactions, and troubleshooting complex issues. Your proficiency in strategic planning and change management will enable you to identify opportunities for improvement and drive initiatives that enhance service delivery. Your role will also involve liaising with various departments, ensuring compliance with technical standards and policies, and making decisions that have a direct impact on our departmental outcomes. Your ability to influence and manage internal stakeholders will be key in achieving our shared goals.

Job responsibilities

• Addressing client inquiries, process transactions, and troubleshoot complex issues to ensure client satisfaction.
• Implement strategic planning and change management initiatives to enhance service delivery, while adhering to established policies and practices.
• Influence and manage internal stakeholders to drive mutually beneficial outcomes, leveraging your skills in strategic planning, conflict management, and internal stakeholder management.
• Protect both the client and the institution from potential financial and reputational damage.

Required qualifications, capabilities, and skills

• 4+ years of experience or equivalent expertise in a client service role within a financial institution.
• Demonstrated proficiency in detecting and preventing fraudulent transactions to protect clients and the institution.
• Experience in liaising with various departments to ensure compliance with technical standards and organizational policies.
• Proficiency in influencing and managing internal stakeholders to drive mutually beneficial outcomes.

Preferred qualifications, capabilities and skills

• Ability to implement strategic planning and change management initiatives in a customer service environment
• Ability to analyze a process and recommend ways to improve quality, control, and efficiency.
• Drive continuous improvement initiatives for high-quality client experiences.
• Utilize data and tech literacy for innovative client solutions.
• Mentor team members and lead projects to meet client and business goals.

Lead the forefront of innovative solutions analysis in a dynamic tech environment, driving success through expertise in data analytics and technical program delivery.

As a Lead Solutions Analyst in Enterprise Technology, you will play a central role in driving the success of our technical program delivery. Your deep understanding of applications, platforms, and products will position you as a key bridge between product owners, business, operations, and software developers. Utilizing advanced analytical reasoning and technical fluency, you will translate complex business requirements into well-structured and technically feasible solutions. You will make data-informed decisions and provide strategic insights to support key business initiatives. As a technical subject matter expert, you'll navigate ambiguity, manage change effectively, and communicate compellingly with diverse stakeholder audiences to ensure the highest quality and professionalism in service delivery.

Job responsibilities

• Lead the analysis and allocation of public cloud costs, ensuring accurate and efficient financial management across the organization
• Evaluate public cloud business opportunities, collaborating with internal teams to align financial strategies with organizational goals
• Manage and execute standard monthly billing processes for public cloud providers, ensuring accuracy and compliance
• Interpret financial data to understand changes in cloud spend, providing insights into the "hows" and "whys" of month-over-month variations
• Collaborate with cross-functional teams to drive data-informed decision-making and support key business initiatives

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field
• Strong proficiency in Excel and data analysis, with the ability to handle large datasets and complex calculations
• Knowledge of public cloud providers (AWS, Azure, Google Cloud) and cloud cost management tools
• Ability to interpret and analyze financial data, providing strategic insights and recommendations
• Excellent communication skills, with the ability to convey complex financial information to diverse audiences

Preferred qualifications, capabilities, and skills

• Holding a FinOps certification as well as the AWS Cloud Practitioner certification or equivalent for Azure/Google
• Strong understanding of cloud billing processes, financial reporting, and experience with cloud cost management platforms and tools
• Proven ability to work collaboratively in a fast-paced, dynamic environment
• Demonstrated ability to lead through change and manage ambiguity effectively

As a Senior Principal Software Engineer at JPMorgan Chase within the Consumer & Community Bank Deposits Technology team, you will provide expertise and engineering excellence to build strategic solutions that enable and modernize our core deposits platform. You will address business challenges through innovative engineering practices. Proficiency in various technology delivery concepts, including large-scale cloud computing, modern development practices, scalable coding frameworks, microservice and event-based architectures, domain-promoten design, and automation, is essential. You will guide teams in developing cloud-based solutions using modern patterns, implementing them on both our private and public cloud platforms. We foster a culture of experimentation and are committed to continuous improvement and learning. You will work in a collaborative, trusting, and thought-provoking environment that values diverse perspectives and creative solutions, all in the best interests of our global customers.

Job Responsibilities

• Design modern technology solutions collaborating closely with architects, product owners and software engineers.
• Identify, design and drives adoption of modern technology frameworks
• Provide hands-on technical expertise in the Design & Development of mission critical applications that can scale operate with up time of 99.999% and processing 4,000+ transactions per second
• Identify and mitigate technology-related risks by implementing robust security measures and compliance standards
• Guides the team and the technology they support towards resiliency and stability through quality software development
• Identify opportunities for process and tool improvements and drive those from concept to implementation
• Adheres to architecture standards, risk management and security policies
• Contribute and collaborate in creation and consumption of open, standards-based solutions, while working with existing J.P. Morgan Chase technologies and infrastructure
• Continuously education on emerging software engineering patterns

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 10+ years applied experience
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Expert in one or more programming language(s) including Java
• Advanced knowledge of software application development and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• Experience applying expertise and new methods to determine solutions for complex technology problems in one or more technical disciplines
• Ability to present and effectively communicate with Senior Leaders and Executives
• Experience in Computer Science, Computer Engineering, Mathematics, or a related technical field
• Expert knowledge and direct experience building applications in cloud using Kubernetes, Service mesh, Kafka, API Gateways, SQL/NoSQL DB

Preferred qualifications, capabilities, and skills

• Practical cloud native experience and Certified in Public cloud (preferably AWS Solutions Architect – Associate or Professional)
• Expertise and In-depth knowledge in PostgreSQL and distributed SQL Databases
• Expertise using monitoring tools such as Dynatrace
• Experience building applications making use of Kubernetes native features

As a Tech Risk & Controls Lead in the Cybersecurity and Technology Controls organization, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.

Job responsibilities

• Drives efficient and effective execution of assessments, ensuring alignment with organizational objectives, risk appetite, and regulatory compliance
• Leads the governance of issues raised from assessments, tracking concerns, and resolution of findings
• Ensures timely and effective closure of identified control deficiencies
• Provides subject matter expertise in regulatory assessments, ensuring that the organization adheres to applicable frameworks such as HITRUST and other relevant standards
• Ensures effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations
• Develops and maintains robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals
• Executes reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work
• Proactively monitors and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation
• Experience with risk management frameworks such as HITRUST, HIPAA, FedRAMP and financial industry regulatory requirements (SOX, PCI, ISO 270001, NIST, GLBA, NYDFS)
• Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies
• Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives

Preferred qualifications, capabilities, and skills

• CISM, CRISC, CISSP, or similar industry-recognized risk and risk certifications are preferred

Job Responsibilities:

• Execute creative data solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
• Develop secure high-quality production data pipelines, and review and debug data processes implemented by others.
• Identify opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of data applications and systems.
• Lead evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture.
• Lead communities of practice across Data Engineering to drive awareness and use of new and leading-edge technologies.
• Contribute to a team culture of diversity, equity, inclusion, and respect.

Required Qualifications, Capabilities, and Skills:

• 8+ years of experience in data engineering, specifically with Databricks and AWS Glue.
• Hands-on practical experience delivering system design, application development, testing, and operational stability.
• Advanced proficiency in data processing frameworks and tools, including knowledge in Parquet and Iceberg.
• Proficiency in automation and continuous delivery methods.
• Proficient in all aspects of the Software Development Life Cycle.
• Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security.
• Demonstrated proficiency in data applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.).
• In-depth knowledge of the financial services industry and their IT systems.
• Practical cloud-native experience.

Preferred Qualifications, Capabilities, and Skills:

• AWS Certification
• Databricks Certification

As a Tech Risk & Controls Lead in the Cybersecurity and Technology Controls ogranization, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.

Job responsibilities

• Drives efficient and effective execution of assessments, ensuring alignment with organizational objectives, risk appetite, and regulatory compliance
• Leads the governance of issues raised from assessments, tracking concerns, and resolution of findings
• Ensures timely and effective closure of identified control deficiencies
• Provides subject matter expertise in regulatory assessments, ensuring that the organization adheres to applicable frameworks such as HITRUST and other relevant standards
• Ensures effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations
• Develops and maintains robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals
• Executes reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work
• Proactively monitors and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation
• Experience with risk management frameworks such as HITRUST, industry standards such as HIPAA, and financial industry regulatory requirements (SOX, PCI, ISO 270001, NIST, GLBA, NYDFS)
• Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies
• Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives

Preferred qualifications, capabilities, and skills

• CISM, CRISC, CISSP, or similar industry-recognized risk and risk certifications are preferred
• Experience managing projects within Cybersecurity Technology, Risk, and Controls

As a Personal Advisor, in J.P. Morgan’s Wealth Management’s National Branch Personal Advising group, you will partner with clients to create custom financial plans based on their goals. You will meet with clients primarily through scheduled appointments via video or phone, build a personalized financial plan for each client, and match clients with investment portfolios that are designed and managed by J.P. Morgan’s Chief Investment Officer. You will also provide advice to existing clients as they need it, helping them navigate shifting priorities around their finances and their lives. Personal Advisors will work in a full time based office environment to support the full book of clients.

Job responsibilities:

• Leverage experience and understanding of investments, wealth planning, credit and banking concepts to help clients achieve their financial goals
• Convert high quality leads into new clients and help to maintain those relationships
• Utilize a “solution-oriented” mindset to work towards best possible outcomes for all clients
• Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals-based planning approach
• Demonstrates strong organizational skills and applies a disciplined and organized approach throughout their day
• Educate clients on the digital products available to them to better monitor, maintain and achieve their financial goals

Required qualifications, capabilities, and skills:

• A valid and active Series 7
• A valid and active Series 66 (63/65) license is required or ability to obtain within 60 days of starting in the role as a condition of employment
• This role requires you to be licensed in all states

Preferred qualifications, capabilities, and skills:

• At least 3 years of relevant financial services or brokerage experience strongly preferred with focus on financial planning
• Bachelor’s degree preferred
• CFP preferred