Merchant Services Dual Team Manager jobs at Jpmorgan in United Kingdom
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249 jobs found
09.07.2024
JPM
JPMorgan Merchant Services Dual Team Manager United Kingdom, England
Relevant work experience, preferably directly managing multiple teams servicing customers in a technical support environment. Must be willing to work in an environment that requires phone-based customer interactions. Experience in...
Monitor account specialist activities and key performance indicators. Coach and develop specialists for continuous skill refinement through various mediums to isolate individual employee performance improvement needs and administer the appropriate...
Answer calls from our merchants and provide first call resolution. Identify, analyze, and document information collected from merchants. Resolve issues and merchant concerns accurately and expediently while adhering to business...
Answers calls from our merchants and provide first call resolution. Identifies analyzes and documents information collection from merchants. Resolves issues and merchant concerns accurately and expediently while adhering to business...
Answer calls from our merchants and provide first call resolution. Identify, analyze and document information collection from merchants. Resolve issues and merchant concerns accurately and expediently while adhering to business...
Answers calls from our merchants and provide first call resolution. Identifies analyzes and documents information collection from merchants. Resolves issues and merchant concerns accurately and expediently while adhering to business...
BS/BA degree or equivalent experience. Excellent command of Cybersecurity organization practices, operations risk management processes, principles, architectural requirements, engineering and threats and vulnerabilities, including incident response methodologies. Ability to analyze...
Relevant work experience, preferably directly managing multiple teams servicing customers in a technical support environment. Must be willing to work in an environment that requires phone-based customer interactions. Experience in...
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