Head Counter Fraud jobs at Jpmorgan in United Kingdom

About the job

The Fraud Strategy Function

Fraud Product focuses on four areas:

1. Working with the Product and Engineering Squads to optimize Fraud Capability through continuous transformation
2. Working with Analytics on the Implementation of rules and strategies in the fraud monitoring systems
3. Working with the 2^ndline fraud risk teams to ensure models, rulesets and strategies are effective.
4. Sharing best practice across JP Morgan Chase & Co.

Role Responsibilities:

• Delivery of an end to end digital fraud decisioning strategy that optimizes fraud detection and client experience utilizing fraud scores and rules across a disparate set of vendors and fraud vectors
• Drive fraud strategies using data from multiple fraud prevention vendors - Optimize these to ensure decisioning capability is enhanced to protect customers and the firm from fraud.
• Ownership of a Detection and decisioning strategy that ensures we have key data fields flowing into the fraud monitoring system that can optimize fraud strategy and rulesets
• Identification of future fraud risks that are driven by product or channel development and mitigation of these risks through appropriate strategies
• Working across a wide group of teams (product teams, payments, engineering, technology, risk) to ensure that key partners are aware of all of the fraud
• Communicate effectively across teams and gain credibility by understanding end to end impacts of the fraud strategies that are implemented
• Collaborate effectively with colleagues across the firm including: business, technology, product management, operations management, legal, compliance, risk, audit, and technology control functions to drive engagement with the fraud prevention program of work
• Key understanding of innovation and operational impacts of managing digital fraud detection strategy with multiple input data points from a wide range of vendor systems
• Monitor and optimize model performance by developing a strong working relationship with the specialist Risk Models team.
• Act as a fraud subject matter expert for the SME Business and share best practice across the firm

Qualifications and experience:

• Bachelor’s degree or equivalent experience required, ideally in a science, computing, engineering or mathematics based subject
• Experience in a first or second line fraud role, in a policy, strategy or analytics specialism, with knowledge of SME.
• Experience of delivering in an agile environment.
• Experience of working with authentication strategy and authentication tools (behavioral biometrics / device intelligence)
• Experience in management / optimisation of fraud prevention tools. Eg Sira / Hunter, ThreatMetrix, Falcon, Arcot, RSA, FeatureSpace ARIC, and behavioural biometrics vendors
• Exceptional problem solving and analytical skills. Solid critical thinking and analysis in technical scenarios, attention to detail and able to synthesize large amounts of data and formulate creative and innovative solutions to complex problems.
• Ability to solve problems from first principles, taking innovative approaches to address user needs.
• Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner.
• Networking –interpersonal skills; collaboration, openness and relationship building skills
• Able to work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment.
• Vendor management – ability to understand a vendor product offering and ability to integrate into current technology stack
• Ideally will have a background in banking or consumer products, clear interest in innovation and technology.

As an UK Property Management head – Global Real Estate – Vice President in Global Real Estate department you will be responsible for the property management vendor partners within SLAs and KPIs, and overall program objectives within the UK sub-region

Job responsibilities

• Manage property management vendor partners within agreed objectives, service level agreements (SLAs), and key performance indicators (KPIs), ensuring vendor performance aligns with expectations.
• Oversee day-to-day programs to support the sustainability agenda, including waste recycling and utility consumption monitoring and control.
• Coordinate with the engineering team to ensure an effective hand-over process of new facilities from Design & Construction (D&C) to the property management and engineering team.
• Develop and maintain strong internal client relationships with key stakeholders, including Technology, Security, Resiliency, Risk and Compliance, and various lines of business.
• Support the Fire Life Safety (FLS) and Environmental Health and Safety (EHS) agenda within the sub-region by working closely with program leads.
• Structure and leverage the property management platform to execute Moves, Adds, and Changes (MAC) and churn jobs in the sub-region in a cost-effective and timely manner.
• Champion and manage the repairs and maintenance of facilities in partnership with engineering partners.
• Support the development of the property and workplace experience management budget and manage expenses within budget.
• Manage the oversight of processes and procedures to ensure alignment and compliance with JPMC and appropriate regulatory policies.
• Coordinate closely with D&C PMO to deliver timely and cost-effective services to clients.
• Collaborate with the Sourcing team to maintain strategic vendor partnerships, ensuring alignment with objectives, SLAs, and KPIs

Required qualifications, skills and capabilities

• Extensive management and leadership role in corporate real estate, property management service industry, and flex office market
• High performing communications, collaboration and management skills/managing teams
• Passion towards delivering workplace experience
• Flexibility and commitment towards off-hours issue resolutions
• Capable planning and programming skills

Responsibilities

• Acting as internal sales leader for the credit product, liaising with the UK Market Manager, Bankers and Investment Specialists to ensure credit is a core part of the J.P. Morgan offering
• Partner with Bankers to uncover needs and deliver sophisticated and innovative solutions to client and prospect financings or restructurings
• Originate credit leads from prospects and existing clients and lead credit marketing initiatives for the local market
• Play lead role in credit approval process
• Responsible for deal analysis, due diligence and credit presentations
• Supervise credit approval memos/restructure memos
• Monitor portfolio risk and proactively work to improve portfolio quality and prevent loss
• Responsible for deepening and strengthening client relationships with J.P. Morgan Private Bank
• Participate in coordination of sales and relationship management effort with Bankers, Investors and Wealth Advisors
• Day to day team management, alongside future team growth/hiring

Qualifications

• Expert knowledge of and proven success with complex credit products and concepts including, but not limited to residential real estate loans, concentrated collateral loans, unsecured lending, marketable secured lending, aircraft finance and art lending
• Knowledge of capital markets and macro interest rate environment
• Advanced analytical skills, including financial analysis and the ability to identify and analyze credit opportunities and the attendant credit risks
• Ability to communicate sophisticated credit concepts to all levels of clients and prospects
• Sales experience including: profiling, overcoming objections, negotiation, team selling approach, closing the sale and asking for referrals
• Demonstrated understanding of wealth management including, but not limited to: investment management, trusts and financial planning
• Ability to work in a team based environment and assist in the development and retention of junior team members

Requirements

• Prior experience structuring creative and complex credit transactions
• Multiple years of experience with extensive credit, loan and deposit products

As an Executive Director, EMEA Head of Product, Core Trade within Trade & Working Capital, you will oversee and manage the Core Trade suite of products, including Commercial Letter of Credit (LC), Standard Letter of Credit (SBLC), Corporate Draft Discounting, Corporate and Financial Institutions (FI) Trade Loans, and Documentary Collection. You will lead the product through planning, execution, commercialization, and future development, ensuring alignment with client needs and market trends. You will manage product-level Profit & Loss (P&L), governance, and risk, while fostering high-performing teams to achieve business objectives. You must be able to demonstrate team management experience in a similar Core Trade Product Lead role, within a Trade & Working Capital environment.

Job responsibilities

• Oversee and manage the Core Trade suite of products in scope, including Commercial LC, SBLC, Corporate Draft Discounting, Corporate and FI Trade Loans, and Documentary Collection
• Oversee the product vision, development, execution, risk management, and business growth targets; Owns product performance and is accountable for investing in enhancements to achieve business objectives; Oversee business continuity resiliency plans
• Lead the entire product through planning, execution, commercialization, and future development by continuously adapting, developing new products and methodologies, managing risks, monitor and report on product exceptions and achieving business targets like cost, features, reusability, and reliability to support growth
• Ensure understanding of the client and regional market, and emerging trends to identify gaps and opportunities; research market dynamics and competitor landscape and identify opportunities for product differentiation
• Manage product level P&L, balance sheet, RWA and capital, including planning and forecasting, forecast management and reconciliation
• Manage product level governance and risk and control environment, including product approvals and renewals and cross functional collaboration with Risk, Legal, and Compliance
• Maintain The Office of the Comptroller of the Currency (OCC) and Audit readiness; engagement with Audit/Trade Controls
• Create high performing teams and manage with clear objectives, goals and targets

Required qualifications, skills and capabilities

• Experienced in delivering Core Trade products, projects, or technology applications
• Extensive knowledge of the product development life cycle, technical design, and data analytics
• Experienced in driving change within organizations and managing stakeholders across multiple functions
• Exceptional organization, communication, and management skills
• Strong communication skills both verbal and written a must

Preferred qualifications, skills and capabilities

• Experienced in digital transformation and fintech integration in trade finance
• Proven track record of managing teams and cross-functional projects
• Advanced degree in Business, Finance, or related field
• Proficiency in data analytics tools and methodologies
• Experience with emerging technologies in trade finance
• Strong network within the trade finance industry and active participation in industry forums and conferences

Job spec requirements:

The Fraud & Financial crime Product function leads the 1st line of defense business for fraud & financial crime risk, including ownership of the fraud & financial crime strategy and control framework across all products and channels. Working inside a specialist fraud team to ensure transaction monitoring and controls are optimized to reduce fraud & financial crime risk whilst ensuring 1class client experience – you will be supporting the product from an Analytics perspective.

Job responsibilities:

• Responsible for development and implementation of fraud strategies/rules to effectively detect fraudulent activities
• Conduct analytics to support fraud product, fraud operations and fin crime to protect the financial interest of the customers and the bank
• Conduct analytics to support fraud operation team to improve efficiency and decision accuracy, including translation of fraud strategy into fraud operation impact
• Working with the 2nd line fraud risk teams to ensure models, rulesets and strategies are effective.
• Ensuring all compliance, audit & control frameworks are followed – using data to support the confirmation of these processes are adhered to regulation standard.
• Sharing best practice across JP Morgan Chase & Co.
• Superior written, oral communication and presentation skills with experience communicating concisely and effectively with all levels of management and partners

Required qualifications, capabilities and skills

• Master’s degree in numeric fields or STEM related fields, such as statistics, computer science, data science, etc
• Knowledge of Fraud / Financial crime processes and products
• Team development and management experience required.

This role involves taking responsibility for trustee actions on behalf of GSTIL and GSTUKL and ensuring comprehensive oversight of all trust related activities.

The Head of Workplace Solutions - Trust Administration is responsible for ensuring that GSTIL and GSTUKL fulfil all of their duties as trustee of individual trusts, and that these two entities meet all fiduciary and regulatory requirements. The ideal candidate will possess strong leadership skills, team management, excellent communication, understanding of corporate structures and fiduciary responsibility, regulatory compliance expertise, ability to identify conflicts of interest, possess a detailed mindset thorough understanding of trust and equity plan management.

Key Responsibilities include:

• Management
  • Manage the day-to-day operations of GSTIL and GSTUKL
  • Act as the signatory for GSTIL and GSTUKL for all trusts
  • Ensure that GSTIL and GTSUKL discharge all of their duties as trustee of all relevant trusts, ensuring compliance with legal and regulatory requirements and industry best practice
  • Ensure the trust's operations comply with the trust deed
  • Maintain fiduciary responsibility and ensure the trust operates in the best interest of beneficiaries
  • Develop and implement trust policies and procedures to safeguard the interests of the beneficiaries
  • Ensure meticulous record-keeping and accounting for all trust assets, maintaining separate accounts and receiving regular statements to fulfil fiduciary duties to beneficiaries
  • Ensure all trust activities comply with relevant laws, regulations, and company policies
  • Conduct regular audits and reviews of trust operations to identify and mitigate risks, ensuring there are no gaps in practice
  • Liaise with external auditors and regulatory bodies as required Indirect responsibilities
  • Collaborate with legal, compliance and client service teams to ensure all documentation and agreements are in place (incl responsibility for Trust Deed, Tax Certification)

• Board Administration
  • Implement a governance structure for each trust, maintaining a specific minute book, setting agenda, documenting and evidence all Trustee decisions, actions and resolutions including rationale for all actions
  • Minutes will serve as a central record of the trust's activities, providing a historical account of its operations and facilitating future decision-making.
  • Evidence that the trustees' actions and decisions are in accordance with the powers and duties outlined in the trust deed should be documented in the minutes.
  • If the trust deed grants discretionary powers to the trustees, the minutes should demonstrate how those powers are being exercised in the best interests of the beneficiaries.
  • Evidence that the trustees' decisions are being made solely in the best interests of the beneficiaries, rather than for the benefit of the company or other parties, should be clearly recorded.
  • The minutes should document any potential conflicts of interest and how they were addressed or mitigated.
  • The minutes should include a review of the fees associated with the trust's administration
  • Documentation of any audits or reviews of the trust's financial statements and operations should be recorded.
  • The minutes should include a summary of how participants are being informed about key aspects of the plan and their rights.
  • Any other key reports or updates provided to the plan sponsor or other stakeholders should be mentioned in the minutes.

• Accounts and assets
  • Oversee the opening and management of bank, custodian and brokerage accounts, including decisions and authorized signatories and acceptance of terms and conditions
  • Oversee the movement of assets within the trust, including transfers, sales, dividends ensuring all movement is compliant with legal and regulatory requirements
  • Ensure all asset movements are conducted in compliance with trust agreements and regulatory requirements
  • Monitor and management of trust assets including documentation of all decisions related to asset management and distribution in accordance with the trust deed and share plan rules

• Leadership
  • Lead and develop a team of trust professionals, providing guidance, training and performance management
  • Represent the trust services function across Workplace Solutions

• Registration
  • With the Company Secretary, ensure that the application and renewal process for the Irish trust entity registration (TCSP) in undertaken. Investigate if similar required for UK

• Oversee that the following are undertaken by the Tax Operations team
  • Review Trusts to determine if CRBOT registration is required and implement where necessary
  • Conduct tax due diligence and risk assessments for new trust arrangements ensuring all teams are aware of any specific obligations
  • Trustees must ensure the trusts maintain compliance with the requirements necessary for tax relief, as this is a key benefit of the structures

• Plan management
  • Co-ordinate with the EPM team to ensure accurate data updates, record keeping and reporting of share plan activities that relate to the trustee
  • Ensure accurate accounting and reporting of trust assets, including the ability to generate comprehensive asset reports
  • Oversee transaction reporting for trust accounts, ensuring regular receipt of regular statements and confirmations from broker dealers
  • Accurately report transfers of shares to beneficiaries and any trust transfers when corporate clients leave
  • Monitor and report all share trading activities conducted by the trustee, ensuring compliance with the Trust Deed, and verify that all transactions are accurately documented and monitored

• Termination
  • Oversight of all activities required when a trust client terminates Share Plan Services with Workplace Solutions

• The specialized and ever changing nature of the Employee Benefit Trust practice requires that Head of Trust Administration devote a significant amount of time to personal development and training
• Training at JPMorgan consists of reading the fiduciary materials which are circulated to each Trust Administrator, attending in-house and external seminars and taking required Proficiency Training courses offered internally on a quarterly basis
• Head of Trust Administration is also required to assist in training and developing their staff, including performance management and feedback

Required Qualifications, Skills and Capabilities

• Bachelor’s Degree required; MBA or other advanced degree is a plus; J.D. preferred
• In-depth knowledge of all fiduciary products and services, including all legal, tax and regulatory requirements applicable to fiduciary relationships
• Relevant experience focused in the Employee Benefit Trust business; either at a corporate fiduciary or a law firm
• Solid Client Relationship Management experience