Fund Services Senior Associate jobs at Jpmorgan in United Kingdom

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Contributes to software engineering communities of practice and events that explore new and emerging technologies
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on Java concepts and proficient applied experience
• Excellent understanding of Java fundamentals and frameworks (Spring Boot), OO programming paradigms, multi-threading, messaging technologies and computer networks.
• Experience in building high-performance, latency-sensitive Java applications.
• Experience with modern testing tools (JUnit, Mockito, Spring Test Framework).
• Hands-on practical experience in system design, application development, testing, and operational stability.
• Experience in developing, debugging, and maintaining code in a large corporate environment with focus on Java.
• Overall knowledge of the Software Development Life Cycle.
• Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security.

Preferred qualifications, capabilities, and skills

• Exposure to cloud technologies
• Familiarity with front-end technologies, like ReactJs
• Certified Kubernetes and public cloud knowledge (e.g. CKAD and AWS certifications)

Job responsibilities:

• Work with the ICB Risk COO team in support of the ICB CRO agenda.
• Collaborate wwith ICB Risk, Controls, Finance, Governance, and cross-functional partners to deliver strategic and BAU priorities
• Coordinate and collate risk responses to NBIAs, due diligence requests for investments and Post Implementation Reviews (PIRs).
• Analyze and document key business discussion and requirements, managing timelines, risks, issues, and dependencies tracking action items and other project related materials.
• Manage working group communications, reporting, and scorecards for key strategic initiatives
• Serve as a central point of contact for critical issues, facilitating timely decision-making
• Leverage subject matter experts and initiative owners to resolve project challenges
• Establish and maintain governance for key projects and processes
• Create and facilitate forums for issue resolution, progress updates, and decision-making
• Prepare meeting materials, document minutes, and ensure clear ownership of action items
• Communicate status updates to stakeholders and senior management through scorecards and milestone tracking

Required qualifications, capabilities, and skills

• Few years of experience in a second line of defence role
• Proven written and oral communication skills to present findings and influence outcomes
• Strong attention to detail in a fast-paced, results-driven environment
• Excellent multitasking and prioritization skills
• Demonstrated ability to work inclusively across functions, lines of business, and locations
• Proven capability to operate autonomously and collaboratively within a team
• Experience developing new ideas and improving processes
• Proficiency in PowerPoint (Pitch-Pro) and MS Excel

Preferred qualifications, capabilities, and skills

• Experience in project or program management within the finance industry
• Prior experience in the Consumer Banking industry

Job responsibilities

• Write secure and high-quality code using the Java programming language with limited guidance
• Design, develop, and troubleshoot with consideration of upstream and downstream systems and technical implications
• Apply knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation
• Apply technical troubleshooting to break down solutions and solve technical problems of basic complexity
• Gather, analyse, and draw conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development
• Learn and apply system processes, methodologies, and skills for the development of secure, stable code and systems
• Add to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Hands-on practical experience in system design, application development, testing, and operational stability
• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
• Experience across the whole Software Development Life Cycle
• Exposure to agile methodologies such as CI/CD, Application Resiliency, and Security
• Emerging knowledge of software applications and technical processes within a technical discipline e.g. cloud computing, machine learning, and artificial intelligence

Technical expertise

• Experience in developing microservices using the Java programming language with the Spring Boot framework
• Experience in deploying and managing containerized services on Kubernetes
• Experience in using messaging technologies like Kafka
• Experience in designing and implementing RESTful APIs
• A working knowledge of relational database systems like Oracle RDBMS
• A disciplined approach to code management and automated build, testing and deployment best practices
• An interest and natural curiosity in underlying physical infrastructure

Preferred qualifications, capabilities, and skills

• Exposure to cloud technologies
• Familiarity with AI concepts and technologies

Role Description

Trust Officer is responsible for administering trusts within the JP Morgan Chase Workplace Solutions trust companies – Global Shares Trustee Ireland Limited (GSTIL) and GS Trustee (UK) Limited (GSTUKL). They will work closely with Sales, Customer Relationship Management, Implementations, AML/KYC, Equity Plan Management, Tax Operations, and Reconciliations to manage the creation and operation of the individual trusts under these two entities.

Trust Officers are responsible for ensuring that GSTIL and GSTUKL fulfil their duties as trustee of individual trusts, and that these two entities meet fiduciary and regulatory requirements. The ideal candidate will possess strong leadership skills, excellent communication, understanding of corporate structures and fiduciary responsibility, regulatory compliance expertise, ability to identify conflicts of interest, possess a detailed mindset thorough understanding of trust and equity plan management.

Key Responsibilities

• Administration
  • Open and manage bank, custodian and brokerage accounts, including decisions and authorized signatories and acceptance of terms and conditions
  • Manage movement of assets within the trust, including transfers, sales, dividends ensuring all movement is compliant with legal and regulatory requirements
  • Ensure all asset movements are conducted in compliance with trust agreements and regulatory requirements
  • Monitor and manage trust assets including documentation of all decisions related to asset management and distribution in accordance with the trust deed and share plan rules
  • Oversight of all activities required when a trust client terminates Share Plan Services with Workplace Solutions
  • Maintain fiduciary responsibility and ensure the trust operates in the best interest of beneficiaries
  • Adhere to trust policies and procedures to safeguard the interests of the beneficiaries
  • Ensure meticulous record-keeping and accounting for all trust assets, maintaining separate accounts and receiving regular statements to fulfil fiduciary duties to beneficiaries
  • Ensure all trust activities comply with relevant laws, regulations, and company policies
  • Engage with external auditors and regulatory bodies, as required
  • Collaborate with legal, compliance and client service teams to ensure all documentation and agreements are in place (incl. responsibility for Trust Deed, Tax Certification)

• Board Administration
  • Ensure adherence to governance structure for each trust, maintaining a specific minute book, setting agenda, documenting and evidence all Trustee decisions, actions and resolutions including rationale for all actions
  • Minutes will serve as a central record of the trust's activities, providing a historical account of its operations and facilitating future decision-making.
  • Evidence that the trustees' actions and decisions are in accordance with the powers and duties outlined in the trust deed should be documented in the minutes.
  • If the trust deed grants discretionary powers to the trustees, the minutes should demonstrate how those powers are being exercised in the best interests of the beneficiaries.
  • Evidence that the trustees' decisions are being made solely in the best interests of the beneficiaries, rather than for the benefit of the company or other parties, should be clearly recorded.
  • The minutes should document any potential conflicts of interest and how they were addressed or mitigated.
  • The minutes should include a review of the fees associated with the trust's administration
  • Documentation of any audits or reviews of the trust's financial statements and operations should be recorded.
  • The minutes should include a summary of how participants are being informed about key aspects of the plan and their rights.
  • Any other key reports or updates provided to the plan sponsor or other stakeholders should be mentioned in the minutes.

• Tax Operations Oversight
  • Review Trusts to determine if CRBOT registration is required and implement where necessary
  • Conduct tax due diligence and risk assessments for new trust arrangements ensuring all teams are aware of any specific obligations
  • Trustees must ensure the trusts maintain compliance with the requirements necessary for tax relief, as this is a key benefit of the structures

• Plan Management
  • Co-ordinate with the EPM team to ensure accurate data updates, record keeping and reporting of share plan activities that relate to the trustee
  • Ensure accurate accounting and reporting of trust assets, including the ability to generate comprehensive asset reports
  • Oversee transaction reporting for trust accounts, ensuring regular receipt of regular statements and confirmations from broker dealers
  • Accurately report transfers of shares to beneficiaries and any trust transfers when corporate clients leave
  • Monitor and report all share trading activities conducted by the trustee, ensuring compliance with the Trust Deed, and verify that all transactions are accurately documented and monitored

Educational

• The specialized and ever changing nature of the Employee Benefit Trust practice requires Trust Officers devote a significant amount of time to personal development and training
• Training at JPMorgan consists of reading the fiduciary materials which are circulated to each Trust Officer, attending in-house and external seminars and taking required Proficiency Training courses offered internally on a quarterly basis

Required Qualifications, Skills and Capabilities

• Bachelor’s Degree required; MBA or other advanced degree is a plus; J.D. preferred
• In-depth knowledge of all fiduciary products and services, including all legal, tax and regulatory requirements applicable to fiduciary relationships
• Relevant experience focused in the Employee Benefit Trust business; either at a corporate fiduciary or a law firm
• Solid Client Relationship Management experience

As a Trading Services Senior Associate in Market Operations Team, you will play a pivotal role in the seamless execution of trade activities, from order entry to settlement. While still developing, your expertise in market products and understanding of automation technologies will be instrumental in optimizing our trading services. You will be expected to leverage your proficiency in change management and continuous improvement to enhance the efficiency and resilience of our operating platform. Your role will also allow you to keep developing your relationships with internal stakeholders, presenting insights to senior management, and driving process improvements. Your decisions will contribute and impact on short-term team and department goals, and you will often guide others in their work activities, contributing to the overall success of our trading services.

Job responsibilities

• Execute daily trading operations efficiently, ensuring timely and accurate trade execution while collaborating with traders and team members to resolve discrepancies.
• Monitor and reconcile trading accounts to maintain accuracy, driving the development and implementation of process improvements for enhanced operational efficiency.
• Deliver exceptional service to internal and external clients, maintaining up-to-date knowledge of market trends, trading regulations, and ensuring compliance with company policies and industry standards.
• Prepare and analyze trading reports for management review, actively participating in team meetings and contributing to strategic discussions.
• Assist in training and mentoring junior team members, fostering a collaborative and growth oriented environment.
• Manage ad-hoc projects and tasks as assigned, demonstrating adaptability and a proactive approach to addressing emerging needs.

Required qualifications, capabilities, and skills

• Extensive experience in trading or financial services, showcasing a deep understanding of industry practices and operations.
• Strong analytical and problem-solving skills, enabling effective decision-making and innovative solutions.
• Excellent communication and interpersonal abilities, facilitating clear and productive interactions with colleagues and stakeholders.
• Proficiency in Microsoft Office Suite, particularly Excel, along with advanced digital literacy for integrating innovative technologies in trade services.
• Ability to thrive in fast-paced environments, maintaining a detail-oriented approach and strong organizational skills to manage multiple tasks and adapt to changing priorities
• Demonstrated capability to work collaboratively in team settings, with a solid knowledge of trading systems and financial markets, and a strong commitment to delivering high-quality results.

Preferred qualifications, capabilities, and skills

• Proficiency in trading platforms and software, demonstrating the ability to effectively navigate and optimize these tools.
• Understanding of regulatory requirements in the trading industry, ensuring compliance and adherence to industry standards.
• Capability to leverage digital literacy for adopting and integrating innovative technologies, enhancing trade services and operational efficiency.
• Skill in utilizing AI and machine learning to enhance trade service processes, driving improved decision-making and data-driven insights.

Shape the future of employee Experience by contributing to UX design of communication and collaboration products, empowering our 300,000+ employee workforce. We are seeking a talented Experience Design Senior Associate to drive the design of digital first solutions that empower our employees today and in the future.

As an Experience Design Senior Associate, you will play a pivotal role in shaping the user experience of our communication and collaboration products. You will leverage your advanced knowledge of experience design principles to create solutions that cater to a diverse range of users. Collaborating with cross-functional teams, you will contribute to the continuous improvement of our offerings, blending vendor products and in-house built solutions, ensuring a seamless and enjoyable experience and enhancing collaboration for our employees. You’ll be involved in various steps of the design process including defining products and features, and delivering concepts, prototypes and detailed design. You’ll do this by collaborating across product, engineering, accessibility, and through partnerships with your peers and stakeholders. Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our employees.

Job responsibilities

• Design and develop elegant solutions to interaction problems, ensuring consistency across multiple products and platforms while adhering to industry best practices.
• Apply advanced knowledge of experience design principles and storyboarding to create user-centric designs and interactions that enhance navigation, usability, and overall user satisfaction.
• Develop user flows, wireframes, interactive prototypes, and high-fidelity mockups for applications and portals
• Create storyboards, journey maps and/or service blueprints, collaborate with UX Research in identifying pain points and opportunities for improvement, and champion new ideas in products and features of various levels of complexity.
• Conduct data-driven analyses to inform design decisions and transform raw information into valuable insights for decision-making.
• Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines, ensuring our products cater to a diverse range of users.
• Champion the user-first mindset across ‘build’ and ‘buy’ products by simplifying onboarding experience, streamlining complex workflows, optimizing core features based on user desirability and feasibility.
• Operate with an iterative design mindset, incorporating user feedback and insights to continuously improve the overall user experience.
• Assist in analyzing market trends, user research studies, and user behavior analyses to inform design decisions and contribute to strategic thinking.
• Advocate for user-centered design principles and best practices throughout the product lifecycle.
• Communicate design rationale and facilitate design reviews with cross-functional teams.
• Stay current on trends in UX design, fintech, AI and digital to drive innovation.
• Contribute to the growth of UX maturity across the division.

Required qualifications, capabilities, and skills

• 4+ years of experience or equivalent expertise in UX/UI/Product design or similar role, dedicated to improving digital product experiences
• Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma)
• Solid understanding of interaction design and usability best practices
• Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels.
• Strong portfolio demonstrating design process, problem-solving, and impactful digital experiences in complex domains.
• Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making.
• Experience planning, conducting, and applying findings from user research and usability tests
• Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies.
• Excellent communication, presentation, and collaboration skills.
• Ability to manage working both independently and within a team.

Preferred qualifications, capabilities, and skills

• Prior experience designing applications within complex business domains.
• Experience of working with SaaS, vendor products.
• Understanding of Human-Computer Interaction or related field.
• Experience working in Agile, cross-functional teams, interacting with business, product and engineering stakeholders.
• Familiarity with web and mobile interface guidelines and accessibility standards.
• Skills in facilitating workshops or design sprints.
• Experience building out or contributing to design systems.
• Examples of work that demonstrate exceptional, world-class digital experiences (through low- to high-fidelity design work) that have contributed to positive business outcome

Education

• Bachelor’s degree in HCI, Human Factors, UX Design, or a related field, or equivalent professional experience.