דרושים Counter Fraud Investigator ב-גיי פי מורגן ב-בריטניה

About the job

The Fraud Strategy Function

Fraud Product focuses on four areas:

1. Working with the Product and Engineering Squads to optimize Fraud Capability through continuous transformation
2. Working with Analytics on the Implementation of rules and strategies in the fraud monitoring systems
3. Working with the 2^ndline fraud risk teams to ensure models, rulesets and strategies are effective.
4. Sharing best practice across JP Morgan Chase & Co.

Role Responsibilities:

• Delivery of an end to end digital fraud decisioning strategy that optimizes fraud detection and client experience utilizing fraud scores and rules across a disparate set of vendors and fraud vectors
• Drive fraud strategies using data from multiple fraud prevention vendors - Optimize these to ensure decisioning capability is enhanced to protect customers and the firm from fraud.
• Ownership of a Detection and decisioning strategy that ensures we have key data fields flowing into the fraud monitoring system that can optimize fraud strategy and rulesets
• Identification of future fraud risks that are driven by product or channel development and mitigation of these risks through appropriate strategies
• Working across a wide group of teams (product teams, payments, engineering, technology, risk) to ensure that key partners are aware of all of the fraud
• Communicate effectively across teams and gain credibility by understanding end to end impacts of the fraud strategies that are implemented
• Collaborate effectively with colleagues across the firm including: business, technology, product management, operations management, legal, compliance, risk, audit, and technology control functions to drive engagement with the fraud prevention program of work
• Key understanding of innovation and operational impacts of managing digital fraud detection strategy with multiple input data points from a wide range of vendor systems
• Monitor and optimize model performance by developing a strong working relationship with the specialist Risk Models team.
• Act as a fraud subject matter expert for the SME Business and share best practice across the firm

Qualifications and experience:

• Bachelor’s degree or equivalent experience required, ideally in a science, computing, engineering or mathematics based subject
• Experience in a first or second line fraud role, in a policy, strategy or analytics specialism, with knowledge of SME.
• Experience of delivering in an agile environment.
• Experience of working with authentication strategy and authentication tools (behavioral biometrics / device intelligence)
• Experience in management / optimisation of fraud prevention tools. Eg Sira / Hunter, ThreatMetrix, Falcon, Arcot, RSA, FeatureSpace ARIC, and behavioural biometrics vendors
• Exceptional problem solving and analytical skills. Solid critical thinking and analysis in technical scenarios, attention to detail and able to synthesize large amounts of data and formulate creative and innovative solutions to complex problems.
• Ability to solve problems from first principles, taking innovative approaches to address user needs.
• Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner.
• Networking –interpersonal skills; collaboration, openness and relationship building skills
• Able to work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment.
• Vendor management – ability to understand a vendor product offering and ability to integrate into current technology stack
• Ideally will have a background in banking or consumer products, clear interest in innovation and technology.

Job spec requirements:

The Fraud & Financial crime Product function leads the 1st line of defense business for fraud & financial crime risk, including ownership of the fraud & financial crime strategy and control framework across all products and channels. Working inside a specialist fraud team to ensure transaction monitoring and controls are optimized to reduce fraud & financial crime risk whilst ensuring 1class client experience – you will be supporting the product from an Analytics perspective.

Job responsibilities:

• Responsible for development and implementation of fraud strategies/rules to effectively detect fraudulent activities
• Conduct analytics to support fraud product, fraud operations and fin crime to protect the financial interest of the customers and the bank
• Conduct analytics to support fraud operation team to improve efficiency and decision accuracy, including translation of fraud strategy into fraud operation impact
• Working with the 2nd line fraud risk teams to ensure models, rulesets and strategies are effective.
• Ensuring all compliance, audit & control frameworks are followed – using data to support the confirmation of these processes are adhered to regulation standard.
• Sharing best practice across JP Morgan Chase & Co.
• Superior written, oral communication and presentation skills with experience communicating concisely and effectively with all levels of management and partners

Required qualifications, capabilities and skills

• Master’s degree in numeric fields or STEM related fields, such as statistics, computer science, data science, etc
• Knowledge of Fraud / Financial crime processes and products
• Team development and management experience required.

Description

As a Product Controller Associate in our Finance team, you will spend each day defining, refining and delivering set goals for our firm. You will be supporting to the financial controllers and trading desks to ensure that the P&L, balance sheet, and month end close procedures are done correctly and accurately.

Job Responsibilities:

• Assist with P&L reporting and month-end close processes.
• Provide detailed analysis and reporting on financials to desk heads, business managers, and senior finance management.
• Partner with the business to drive and implement robust controls and new business initiatives.
• Coordinate across various front and back office support functions to ensure accurate and timely resolution of control and reporting issues.
• Serve as an analytical and project support resource for product control.
• Handle various ad-hoc requests on a daily basis.

Required qualifications, capabilities, and skills:

• Minimum 2 years within Product Control, Financial Control, Accounting, or related area
• Experience doing P&L and month end close process
• Bachelor’s degree in Accounting, Finance, Business or related area
• Strong analytical skills and attention to detail including a strong control focus
• Excellent communication skills and ability to develop strong working relationships.

Preferred qualifications, capabilities, and skills

• Solid understanding of financial products would be advantageous
• CA/MBA/CFA will be preferred

Job Responsibilities :

• Create plans on how to develop and deliver data for their business area to support business operations, strategic objectives, and advanced analytics
• Work with key partners across products, processes, and analytics functions to Identify, define and classify the scope of data critical to their business area.
• Serve as a subject matter expert with multiple stakeholders to drive a strong understanding of the data and its use in their business area and across lines of business and functions.
• Document requirements for the content and quality of data for their business area, and coordinate with technology and business partners to deliver requirements
• Develop processes and procedures in the product management lifecycle. Identify, monitor, and mitigate data risks across the data lifecycle in their business area, include risks related to data protection, retention and destruction, storage, use, and quality
• Partner with technology and business resources to resolve identified data issues in a timely and consistent manner
• Manage direct or matrixes staff to execute data-related tasks

Required Qualifications, capabilities, and skills :

• Bachelor’s degree with 6+ years of related experience
• Expertise in data technologies such as data warehousing, data management & governance, data integration, big data, business intelligence, and machine learning
• Understanding of business products, processes, and associated data.
• Experience with risk and control requirements
• Excellent interpersonal & communication skills
• Good business acumen and strategic thinking

Preferred Qualifications, capabilities, and skills :

• Master’s degree preferred
• Understanding and practical experience in big data engineering, analytics, machine learning or Public Cloud related technologies & their applications
• Knowledge of query or analytical programming languages; Use of bitbucket and data management pipelines; use agile delivery tools i.e. JIRA
• Analytical thinking and problem-solving skills
• Knowledge of cloud based technologies
• Product lifecycle experience / area product management experience
• Knowledge of ETL principles or data structures

As an Associate ,Operation, Strategy and Delivery, Fraud & Financial Crime, you will play a pivotal role in driving excellence across all our functional areas, ensuring seamless integration of transformative changes within our operations.

Your expertise in analysing performance data will empower you to provide insightful recommendations that enhance our overall performance and elevate staff experience. You will be a key influencer, guiding operational leadership to successfully implement necessary changes.

Additionally, you will ensure our readiness for critical transitions, supporting us in operationalizing and embedding these changes to sustain high performance. Join us in this dynamic role where your contributions will make a significant impact on our success and growth.

Job Responsibilities

• Driving transformation across all functions within Fraud & Financial Crime Operations by designing, developing, implementing and overseeing the framework through ensuring its process, tools and reporting are compliant with the firm wide policy while being forward thinking.
• Owning performance insight, identifying and highlighting wider business opportunities that deliver tangible performance impact on key operational KPIs.
• Creating plans which will guide a consistent performance approach across all functions in line with Head of and Divisional Lead accountabilities.
• Working in partnership with 1st and 2nd line of defence teams, ensuring all initiatives and plans are agreed, signed off and planned for throughout the year.
• Creating deep dive case studies to illustrate complex Fraud & Financial Crime projects and actions being taken to address them.
• Tracking and presenting findings on our trends and opportunities to deliver an enhanced Fraud & Financial Crime Operation, consulting with Leadership, Planning . Controls teams across the business.
• Building out Monthly Business Review insight packs, in line with Functional key messages for senior audiences

Required qualifications, capabilities and skills

• Relevant experience working with operational processes & procedures
• Strong understanding of processes improvement
• Ability to feedback and influence business and senior stakeholders.

Preferred qualifications, capabilities, and skills

• Banking/Financial Services & Contact Centre experience
• Experience in change management.
• Experience of reporting, analysis, and insight of data trends
• Experience in translation of data analysis into valuable operational insight.

As a Counter Fraud Associate, you will be responsible for defining, detecting and analysing behavioural and technical indicators to assess risks and potential threats to the firm. You will support the triage of insider incidents, producing internal context analysis and risk assessments, as well as developing and delivering cutting-edge enterprise-wide solutions for the detection and mitigation of insider threats.

Job Responsibilities

• Responsible for day-to-day operations and critical strategic deliverables in accordance with legal and privacy requirements and expectations.
• Work as part of the team of associates conducting triage of events generated by monitoring use cases, producing contextual data-driven analyses of insider incidents, risk analyses, and threat assessments.
• Facilitate the referral of anomalous and suspicious activity for investigation, escalation of critical information to Subject Matter Experts, and cross-functional coordination of mitigation strategies.
• Monitor internal and external intelligence sources for notable insider events and contribute to topological analyses of insider incidents as an assessment of risk and response actions,
• Provide Subject Matter Expert support on insider risk matters leveraging knowledge of insider risk, cyber security.
• Communicate complex problem sets in succinct and clear manner that is understandable to a variety of stakeholders audience.
• Support compliance in strengthening the firm-wide control environment.

Required qualifications, capabilities and skills

• Experience supporting an insider risk/threat program
• Direct experience performing analytical and/or investigative work as a senior analyst in industry, or government, or other relevant sector.
• Experience in assessing complex threats, scoping and developing mitigation strategies in coordination with cross-disciplinary global teams.
• Experience conducting risk assessments and in-depth multi-source research on threat actors, tactics, techniques, and emerging trends to inform risk scenarios.
• Experience evaluating control environments and developing mitigation strategies as a solution to control gaps.
• Strong interpersonal skills, written and verbal communication, and experience with executive level briefing.
• Ability to think independently, creative problem-solving abilities and a passion for experimenting and developing new innovative solutions to complex problems..
• Contributing to workstreams, facilitating stakeholder engagement, issue management, and managing timely on-budget delivery of executables.

Preferred qualifications, capabilities and skills

• Insider Threat (e.g. CERT courses, CCITP, GCITP, FIAT, etc.), Counterintelligence, analytical and/or security tradecraft training and certifications
• Behavioural Science/ Behavioural Analysis/Behavioural Threat Assessment experience or training
• Experience with insider threat technical solutions and data analytics platforms
• Experience with SQL, data query, analytical tools and visualizations

As a Financial Crime Investigator - Analyst within our Financial Crime Operations team with Nutmeg, you will have a key focus on keeping our customers and our firm safe. Everyone in our team is proud to say they play a part in fighting crime and stopping funds getting into the hands of those that want to use them for hugely impactful crimes.

Job Summary

Working closely with our Operations, Controls, Payments and Compliance teams, you will perform, monitor, review and enhance the processes and controls in place to manage financial crime risk within Nutmeg, ensuring the correct outcome is reached to protect both customers and the firm.

Job Responsibilities:

• Conduct ongoing transactional monitoring and investigations on existing customer accounts to combat potential AML (Anti-money Laundering) and financial crime risks via a range of checks & controls (such Source of Wealth, Transaction Volume and Withdrawal Payment checks),
• Be a subject matter expert and escalation point for internal concerns or suspicions relating to financial crime matters,
• Support the enhanced due diligence (EDD) requirements of higher-risk customers including Politically Exposed Persons (PEPs) and those with Negative Media concerns,
• Support with the testing, mapping and enhancement of financial crime controls in line with internal requirements,
• Summarize emerging trends and risk-areas to report to senior management along with regular metrics for internal stakeholders,
• External reporting of Suspicious Activity Reports (SARs) to the National Crime Agency (NCA).

Required qualifications, capabilities, and skills:.

• Relevant Banking/Financial Service experience in for example Investment Management, Banking Risk/Fraud, or a similar environment.
• Experience with, and an interest in, financial crime prevention and a desire to continue developing your skillsets in the financial crime field.
• Strong communication skills with the ability work effectively and manage expectations with multiple teams across the firm and effectively discuss financial crime matters with senior management.
• Be highly customer focused with a passion to deliver first class service.

Preferred qualifications, capabilities, and skills:

• Experience in detailed investigations and the reporting of suspicious activity.
• Experience performing Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD).
• Previous experience working with tax-wrappers (ISA, Lifetime ISA, Pension, Junior ISA) and investment products preferred.