Tech Risk & Controls Director - Regulatory Industry jobs at Jpmorgan in United Kingdom, London

The role will cover a wide range of Leveraged (both Private Equity-owned and Corporate) and Investment Grade clients in the Consumer, Healthcare and Retail sectors.

As a Wholesale Credit Risk EMEA – Consumer, Healthcare, Retail – Vice President in the Commercial & Investment Bank team, you will play a crucial role in negotiating and developing recommendations for new transaction approvals across a variety of products, including secured and unsecured loans, derivatives, trade, and treasury products. You will lead due diligence and credit analysis to assess the creditworthiness of counterparties, making recommendations on appropriate structures, risk appetite, and grading. Your role will involve structuring and documentation negotiations, as well as ongoing credit risk portfolio management. You will also be committed to personal development and fostering team knowledge by coaching and training members of the Analyst and Associate community. Your ability to balance a commercial mindset with a sound risk and controls attitude will be key to managing the Firm’s balance sheet effectively.

Job responsibilities

• Negotiate and develop recommendations for new transaction approvals across various products.
• Lead due diligence and credit analysis to assess counterparty creditworthiness.
• Make recommendations on appropriate structure, risk appetite, and grading.
• Lead structuring and documentation negotiations for Investment Grade or Leveraged facilities.
• Commit to personal development and foster team knowledge through coaching and training.
• Manage ongoing credit risk portfolio, including monitoring credit ratings, sector trends, and client performance.
• Balance a commercial and solution-driven mindset with a sound risk and controls attitude.
• Develop close working relationships with senior stakeholders within the Commercial & Investment Bank.
• Understand and apply J.P. Morgan’s Risk management policies in interactions with stakeholders, including Regulators and Auditors.

Required qualifications, capabilities, and skills

• Sound credit skills and judgment, with a proactive and flexible approach to coordinating and leading credit processes.
• Good interpersonal and communication skills, with the ability to establish credibility and trust with internal business and risk stakeholders.
• Working knowledge of transaction structures, documentation, and banking products sufficient to lead the execution of new deals and portfolio workstreams.
• Experience in Sponsor deal financings
• Ability to be a self-starter while working effectively in a team environment.
• Significant of experience in a comparable environment.

Preferred qualifications, capabilities, and skills

• Previous experience leading loan documentation negotiations and core corporate derivative documentation is recommended (Investment Grade, Leverage Finance, Sponsor LBO).
• Experience in Consumer, Healthcare & Retail industries is valuable but not required

Job responsibilities

• Lead and conduct analysis and reporting using various data sources to identify optimization, automation and data opportunities, providing actionable insights that shape strategic decisions and measure benefits.
• Gather information and prepare independent research and analysis, developing executive-ready recommendations and innovative solutions for business challenges.
• Partner with business stakeholders to surface, synthesize, and prioritize demand, ensuring strategic alignment and preventing duplication.
• Translate operational challenges and business needs into structured, actionable requirements for technical teams, clearly articulating ROI, risk reduction, and efficiency gains.
• Facilitate and support design workshops, process documentation, and journey mapping to frame opportunities and refine requirements.
• Collaborate with business operations, optimization, automation and data or tech teams throughout solution development and testing, ensuring business context is preserved.
• Track delivery outcomes, adoption rates, efficiency gains, and ROI metrics; prepare executive-ready reports and presentations.
• Drive post-delivery enablement by overseeing solution adoption, leading user training, facilitating knowledge transfer, and gathering feedback from business units to ensure solutions meet needs and inform future improvements through lessons learned and continuous improvement.
• Validate delivered solutions against expected outcomes, map current processes, and quantify potential ROI.
• Coach and mentor less experienced team members and contribute to building and evolving the Insights & Enablement practice.

• Validate delivered solutions against expected outcomes, map current processes, and quantify potential ROI.

• Coach and mentor less experienced team members, and contribute to building and evolving the Insights & Enablement practice.

Required qualifications, capabilities, and skills

• 3+ years of experience in business analysis, process improvement, or operations strategy.
• Strong analytical, qualitative, and quantitative skills; ability to conduct independent research and provide actionable recommendations.
• Knowledge of or strong understanding of dashboards, business information systems, and data management practices.
• Experience with Lean Six Sigma, process improvement, or continuous improvement methodologies.
• Ability to document and visualize processes; familiarity with journey mapping techniques and tools (e.g., Visio, Lucidchart, Miro).
• Ability to synthesize findings into executive-ready documents and presentations with clear recommendations.
• Proven problem-solving and critical thinking capabilities.
• Effective communicator with strong verbal and written skills, including the ability to engage with senior management.
• Strong project planning and organizational skills; able to manage multiple demands simultaneously.

Preferred qualifications, capabilities, and skills

• Bachelor's degree or higher
• Exposure to data visualization tools (Power BI, Tableau, Qlik).
• Background in change management, enablement, or user adoption.
• Prior experience in preparing executive-level insights and ROI tracking.

Job responsibilities

• Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
• Develops secure and high-quality production code, and reviews and debugs code written by others
• Drives decisions that influence the product design, application functionality, and technical operations and processes
• Serves as a function-wide subject matter expert in one or more areas of focus
• Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle
• Influences peers and project decision-makers to consider the use and application of leading-edge technologies
• Adds to the team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Understanding of IT controls and compliance standards, particularly FFIEC.
• Experience in conducting technical audits and risk assessments
• Proficiency in creating automated reports and metrics
• Ability to manage multiple applications and provide guidance on compliance and remediation to software engineering team
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Advanced in one or more programming language(s)
• Advanced knowledge of software applications and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• Ability to tackle design and functionality problems independently with little to no oversight
• Practical cloud native experience
• Experience in Computer Science, Computer Engineering, Mathematics, or a related technical field

• Excellent project management skills to ensure timely completion of action plans

• Exposure to US Dollar High Value (Wires) and Low Value (ACH - Automated Clearing House) payments

As a Control Manager in the Markets Sales and Trading team, you will lead quality assurance activities that support our supervisory framework and compliance objectives. You will work closely with colleagues across functions and levels, providing valuable insights and presenting findings to senior forums. This role offers you the opportunity to shape our risk management strategies and collaborate with a diverse team. Together, we will ensure the highest standards of integrity and operational excellence.

• Plan and execute quarterly Markets Business Control Management assurance activities
• Partner with the Quality Assurance Program Owner to review scope and update documentation for approval
• Manage objectives, scope, sampling methodology, scoring methodology, quality thresholds, results reporting, tracking of corrective actions, and record retention
• Execute testing pre-work and analyze results, overseeing findings reports with suggested actions
• Act as the oversight contact for the offshore Quality Assurance team and handle escalations
• Conduct interviews during the Quality Assurance cycle and create presentations of results for different audiences
• Collaborate with stakeholders across functions and levels throughout the organization
• Mentor and provide guidance to offshore colleagues
• Monitor and track findings through to resolution
• Present at senior forums as a delegate for the Quality Assurance Program Owner

• Ensure effective communication and collaboration within the team

  Required Qualifications, Capabilities, and Skills
• Bachelor’s degree or equivalent experience
• Deep understanding of Markets Sales or Trading business
• Experience in the financial services industry with a background in audit, assurance, controls, operational risk management, compliance, or equivalent subject matter expertise in a relevant business-related function or operation
• Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Visio
• Knowledge of data analytics using Microsoft Excel, Alteryx, or Python
• Excellent written and verbal communication skills with the ability to influence business leaders meaningfully and actionably
• Exceptional interpersonal, collaboration, and relationship-building skills
• Flexible and adaptable to shifting priorities; manages competing priorities to achieve effective results in a fast-paced, results-driven environment
• Independent decision-making using sound judgment
• Strong critical thinking, attention to detail, and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions

• Demonstrated implementation skills

  Preferred Qualifications, Capabilities, and Skills
• Excellent written and verbal communication skills with the ability to influence business leaders in a meaningful and actionable manner
• Strong problem-solving and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
• Ability to manage multiple and competing deliverables
• Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Visio, with data analytics experience using Microsoft Excel and Microsoft Access
• Strong digital literacy for effective use of digital tools and platforms in control frameworks
• Emerging ability to influence stakeholders in implementing compliance strategies and fostering collaboration
• Experience presenting findings and recommendations to senior stakeholders

Job Summary

As a Corporate Commodity Sales professional in the Corporate Commodity Sales team in London, you will lead client interactions and drive the execution of commodity trades within the energy sector, focusing on physical power and gas. You will work closely with a diverse range of clients to deliver tailored solutions. You will help shape our sales strategy and enhance our client offerings. Together, we foster a collaborative and inclusive environment where your contributions make a difference.

Job responsibilities

• Build and maintain strong, long-term relationships with key clients, understanding their unique needs
• Oversee the trade execution process, ensuring accuracy in trade booking, order taking, and compliance with regulatory standards
• Mentor junior team members in best practice for trade execution
• Analyse market trends and drivers to identify new business opportunities
• Develop and implement strategic sales initiatives that align with market conditions and client needs
• Partner with trading, research, corporate banking, and risk management teams to deliver comprehensive solutions to clients
• Facilitate effective communication between departments to enhance client service
• Lead efforts to refine and optimise the sales process
• Provide guidance and support to junior team members, fostering a culture of learning and professional growth
• Monitor sales performance metrics and prepare reports for senior management, highlighting achievements, challenges, and opportunities for improvement

Required qualifications, capabilities, and skills

• Significant experience in commodities sales (ideally 8+ years), with a focus on physical power and gas
• Ability to analyse complex market data and trends to inform strategic decisions and client recommendations
• Excellent oral and written communication skills, with the ability to convey complex financial concepts clearly and effectively
• Solid leadership qualities with a collaborative mindset and experience mentoring junior colleagues
• Deep understanding of client needs and the ability to deliver exceptional service
• Advanced proficiency in analytical tools and knowledge of credit risk related metrics
• Meticulous attention to detail and commitment to maintaining high standards of accuracy and compliance

Preferred qualifications, capabilities, and skills

• Experience working with clients across the energy sector, particularly in physical power and gas
• Familiarity with e-platform sales solutions in commodities trading
• Proven ability to develop and implement strategic sales initiatives
• Experience collaborating with cross-functional teams in a global organisation
• Professional qualifications from reputable training institutes or professional bodies in commodities or finance
• Demonstrated success in optimising sales processes and driving efficiency
• Fluency in English and other European languages

As a Relationship Banker , you will take a lead role in delivering an outstanding experience to Chase customers. You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch. You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.

Job responsibilities

• Delivers an exceptional customer experience by acting with a customer-first attitude
• Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
• Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
• Influences, educates, and connects customers to technology
• Possesses initiative and knowledge to provide financial options for customers using a consultative approach
• Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
• Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs

Required qualifications, capabilities, and skills

• 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
• High school degree, GED, or foreign equivalent
• Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required. All unlicensed applicants must obtain their licenses within 180 days of hire
• Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
• Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
• Ability to work branch hours including weekends and some evenings

Preferred qualifications, capabilities, and skills

• College degree or military equivalent
• Professional, thorough, and organized with strong follow-up skills
• Exude confidence with clients when sharing product knowledge and solutions
• Experience adhering to policies, procedures, and regulatory banking requirements

Dodd Frank/Truth in Lending Act

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: