Internal Communications Director - Chase & Nutmeg jobs at Jpmorgan in United Kingdom, London

As a Lead Software Engineer - Front-End Engineer at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organization. Your responsibilities are to deliver end-to-end cutting-edge solutions in the form of cloud-native microservices architecture applications leveraging the latest technologies and the best industry practices. You are expected to be involved in the design and architecture of the solutions while also focusing on the entire SDLC lifecycle stages.

Job responsibilities:

• Collaborate with cross-functional teams to define, design, and ship new features.
• Create and maintain clean, efficient, and reusable codebase.
• Conduct thorough testing to ensure robustness and reliability of applications.
• Troubleshoot and debug issues, ensuring smooth application functionality.
• Communicate effectively with stakeholders to gather requirements and provide progress updates.
• Mentor junior developers, providing guidance on best practices and code reviews.
• Stay updated with the latest industry trends and best practices in mobile development.
• Drive continuous improvement initiatives to enhance development processes and workflows.
  

Required qualifications, capabilities and skills

• Formal training or certification on JavaScript concepts and proficient advanced experience
• Strong knowledge of JavaScript, TypeScript, and ES6+ syntax
• Ability to write testable, clean JavaScript code
• Familiarity with writing unit tests
• Ability to work in a dynamic, agile environment within a geographically distributed team
• Ability to focus on promptly addressing customer needs
• Excellent written and verbal communication skills in English

Preferred qualifications, capabilities and skills

• Proficiency in React framework
• Building applications using React Native in TypeScript or JavaScript
• Native application development across Android / iOS in Kotlin / Swift
• Understanding of REST APIs and GraphQL
• Comfortable working with projects partially or fully using TypeScript
• Using latest React features such as Suspense and Hooks
• End to end testing applications with Detox / Appium / WebdriverIO

Program Delivery Manager / Investments – Nutmeg

Behind every investment is a person with ambitions, motivations and values. While we know that every client is unique, they come to Nutmeg for the same reason: our straightforward and transparent approach to investing.

The Role:

As a key member of the Program Delivery Management team, you will be instrumental in delivering Nutmeg’s most significant and strategic projects. Your responsibilities will include overseeing large-scale initiatives such as new product launches, product enhancements, integrations with our B2B partners, and international expansion.

In this role, you will be accountable for developing and maintaining comprehensive project plans, defining and tracking milestones, decisions, risks, and issues, and ensuring robust governance throughout the project lifecycle. You will also manage effective communication among stakeholders, including third parties, to ensure alignment and transparency.

Responsibilities:

• Lead and facilitate the delivery of complex projects on Nutmeg’s roadmap, guiding initiatives from initial conception through to successful implementation and launch.
• Develop, manage, and clearly communicate comprehensive plans that capture key delivery milestones, decisions, risks, and issues. This includes monitoring progress across Product, Engineering, Operations, Customer Experience, and other functional teams, while ensuring all activities comply with Control and Compliance standards.
• Ensure initiatives are executed within the agreed scope, delivered on schedule, and remain within budget, consistently building a reputation for trustworthiness and reliability.
• Provide structure, direction, and pragmatic guidance throughout the project lifecycle, helping teams maintain focus on critical priorities and objectives.
• Foster strong, collaborative relationships across internal functions and with external partners, promoting teamwork and effective communication.
• Work closely with colleagues to define, refine, and continuously enhance our program delivery processes and protocols.

Required competencies:

• Extensive experience managing diverse and innovative programs in the financial sector, consistently delivering impactful results.
• Demonstrated ability to lead all stages of the product lifecycle, including discovery, ideation, strategic development, requirements definition, and value management.
• Experience with software delivery best practices, working with technical product requirements and mapping of dependencies, design of minimum viable products, working with multi-country requirements.
• Significant hands-on experience working in agile environments, utilizing tools such as JIRA and Confluence.
• Solid practical understanding of additional delivery methodologies, including Waterfall.
• Adaptable and professional communicator, skilled at presenting to senior executives and engaging stakeholders at all levels.
• Open and transparent in managing work and program progress, ensuring diverse stakeholders are kept informed through well-designed governance and regular updates.
• Pragmatic, delivery-focused mindset with the ability to bring structure, clarity, and a bias for action to complex initiatives.
• Comfortable operating in fast-paced, ambiguous environments, maintaining composure and focus under pressure.
• Effective facilitator, adept at managing and resolving conflicts, and able to influence and motivate others without direct authority.
• Experience in change management, including impact assessment, defining success metrics, stakeholder engagement, and supporting training to ensure program adoption and success.
• Experience in building wealth management products, with familiarity across the end-to-end lifecycle of brokerage and mutual funds considered a strong advantage.

Job responsibilities

• Deliver best-in-class, end-to-end transaction execution management of credit facilities focused on bilateral working capital facilities, syndicated lending and core trade
• Prepare transaction documentation based on JP Morgan template documentation
• Liaising with internal/external counsel to prepare and review transactional documentation
• Review and support front office in negotiating legal documentation across various credit products
• Draw on expertise to suggest solutions for appropriate stakeholders (Bankers and/or Trade Sales, Credit, Legal, Compliance, Tax, etc.) as necessary, ensuring they are brought into the debate in a timely manner to reach a resolution
• Manage controls framework, reporting and escalation for transaction execution; including preparing and coordinating documentation deviations and approvals during negotiations
• Maintain oversight of the deal closing process
• Participate in team projects as part of continuous improvement

Required qualifications, capabilities, and skills

• Minimum 6 years’ experience in documentation negotiation coordination and transaction execution management of credit facilities
• Solid understanding of credit execution, transaction management and banking processes
• Expertise in credit agreements, including the ability to negotiate provisions on behalf of the bank
• Decision-making capabilities and the ability to identify problems and drive to a resolution
• Excellent coordination skills and a strong control mindset
• Demonstrated ability to manage relationships, both internally and externally
• Good organization skills, and ability to work well under pressure and to tight deadlines, including strong prioritization skills.

Preferred qualifications, capabilities, and skills

• Finance and/or Legal degree

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Develops secure high-quality production code, and reviews and debugs code written by others
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Creates and document designs and architectures
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Advanced in one or more programming language(s) Java and Python
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Proficiency in automation and continuous delivery methods
• Proficient in all aspects of the Software Development Life Cycle
• Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• Hands on experience with practical cloud, AWS services such as SNS, SQS, IAM, DynamoDB, Lambda, Step Functions, Serverless Architecture, Jenkins
• Hands on experience working with Terraform development and deployments

• AWS Certifications
• Terraform Certifications
• Python Certifications

Job Summary

As a Corporate Commodity Sales professional in the Corporate Commodity Sales team in London, you will lead client interactions and drive the execution of commodity trades within the energy sector, focusing on physical power and gas. You will work closely with a diverse range of clients to deliver tailored solutions. You will help shape our sales strategy and enhance our client offerings. Together, we foster a collaborative and inclusive environment where your contributions make a difference.

Job responsibilities

• Build and maintain strong, long-term relationships with key clients, understanding their unique needs
• Oversee the trade execution process, ensuring accuracy in trade booking, order taking, and compliance with regulatory standards
• Mentor junior team members in best practice for trade execution
• Analyse market trends and drivers to identify new business opportunities
• Develop and implement strategic sales initiatives that align with market conditions and client needs
• Partner with trading, research, corporate banking, and risk management teams to deliver comprehensive solutions to clients
• Facilitate effective communication between departments to enhance client service
• Lead efforts to refine and optimise the sales process
• Provide guidance and support to junior team members, fostering a culture of learning and professional growth
• Monitor sales performance metrics and prepare reports for senior management, highlighting achievements, challenges, and opportunities for improvement

Required qualifications, capabilities, and skills

• Significant experience in commodities sales (ideally 8+ years), with a focus on physical power and gas
• Ability to analyse complex market data and trends to inform strategic decisions and client recommendations
• Excellent oral and written communication skills, with the ability to convey complex financial concepts clearly and effectively
• Solid leadership qualities with a collaborative mindset and experience mentoring junior colleagues
• Deep understanding of client needs and the ability to deliver exceptional service
• Advanced proficiency in analytical tools and knowledge of credit risk related metrics
• Meticulous attention to detail and commitment to maintaining high standards of accuracy and compliance

Preferred qualifications, capabilities, and skills

• Experience working with clients across the energy sector, particularly in physical power and gas
• Familiarity with e-platform sales solutions in commodities trading
• Proven ability to develop and implement strategic sales initiatives
• Experience collaborating with cross-functional teams in a global organisation
• Professional qualifications from reputable training institutes or professional bodies in commodities or finance
• Demonstrated success in optimising sales processes and driving efficiency
• Fluency in English and other European languages

As a Relationship Banker , you will take a lead role in delivering an outstanding experience to Chase customers. You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch. You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.

Job responsibilities

• Delivers an exceptional customer experience by acting with a customer-first attitude
• Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
• Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
• Influences, educates, and connects customers to technology
• Possesses initiative and knowledge to provide financial options for customers using a consultative approach
• Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
• Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs

Required qualifications, capabilities, and skills

• 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
• High school degree, GED, or foreign equivalent
• Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required. All unlicensed applicants must obtain their licenses within 180 days of hire
• Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
• Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
• Ability to work branch hours including weekends and some evenings

Preferred qualifications, capabilities, and skills

• College degree or military equivalent
• Professional, thorough, and organized with strong follow-up skills
• Exude confidence with clients when sharing product knowledge and solutions
• Experience adhering to policies, procedures, and regulatory banking requirements

Dodd Frank/Truth in Lending Act

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: