Reverse Logistics Associate Omnichannel Solutions – Payments jobs at Jpmorgan in United States, Florida, Tampa
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United States
Florida
Tampa
20 jobs found
30.04.2024
JPM
JPMorgan Omnichannel Data & Analytics Product Delivery United States, Florida, Tampa
Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies. Supports the completion of change management activities across functional partners and monitors...
Serve as an escalation point of contact with strong product knowledge to the Payments Solution Center, Service, and other internal partners with a focus on JPMorgan Access. Provide direct support...
Own and drive day-to-day project management of strategic initiatives in partnership with Product Owners and Technology Project Managers to support transformation objectives. Ensure quarterly plans are correct, in line with...
Working with senior leadership and facilitating multiple stakeholder groups to identify portfolio priorities, define projects and associated milestones to deliver against these priorities. Partner with component and partner technology teams...
Analyze, define, document and prioritize business and functional requirements for development and commercialization of target state products, processes and technology to meet the firm’s business objectives. Analyze current and proposed...
Coordinate with North America regional Payments Business Control Managers and lead control-oriented initiatives on behalf of Implementations – as well as build and manage relationships across a broad range of...
Work with clients to help define solution migrations paths specific to their needs. Define, develop, communicate and execute strategic plans for introducing new product initiatives for payment solutions. Collaborate across...
Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies. Supports the completion of change management activities across functional partners and monitors...
Are you experiencing intense curiosity and a passion for customer experience within the technological industry? For the tech enthusiast, the JPMorgan Reverse Logistics Associate Omnichannel Solutions- Payments role in Tampa, Florida is a perfect fit for you.
As a reverse logistics associate, you will have the opportunity to actively support and engage with customers while utilizing the latest technology to provide the best customer experience. You will be instrumental in carrying out backroom operations such as processing payments, handling returns/cancellations, and resolving customer service issues. By responding swiftly to customers’ inquiries, you will make sure that customer satisfaction is achieved. Moreover, it will be your responsibility to not only take any additional payments but also ensure that customers receive full refunds.
The ideal candidate should have a knack for problem-solving and possess excellent communication and multitasking skills. An intermediate knowledge of JPMorgan’s financial systems and high-end software engineering is highly beneficial. Also, familiarity with retail customer service experience is a plus.
The Reverse Logistics Associate Omnichannel Solutions - Payments role with JPMorgan in Tampa is a dream job for anyone who is looking to make an impact in the tech industry. If you have a passion for customer service and a willingness to use the newest technologies, then this position is perfect for you. With this role, you will be able to collaborate with a wide range of teams while maintaining customer satisfaction and helping them make the most out of our services. Come join JPMorgan and be part of the revolution!