Trade Lifecycle Analyst – Equities Middle Office jobs at Jpmorgan in South Africa, Johannesburg
JPMorgan Trade Lifecycle Analyst – Equities Middle Office South Africa, Gauteng, Johannesburg
Share
- Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
- Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
- Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
- Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.
- Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
- Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
- Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
- Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
- Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.
- Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.
- Ability to quickly and accurately learn products, services, and procedures.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
These jobs might be a good fit
JPMorgan Delta One Trader - South African Equities Associate South Africa, Gauteng, Johannesburg
Share
Job Summary
As a Delta One Trader within the Equity Derivatives Group, you will play a pivotal role in pricing and executing client requests for Delta One products. You will manage risk exposures related to index and swap books, analyze earnings forecasts, and generate trade ideas through quantitative analysis. Your role will involve direct management of entity funding and optimizing desk inventory, while actively trading on exchanges and in the inter-dealer broker market.
Job Responsibilities
- Actively price and execute client requests for all Delta One products.
- Manage risk exposures (e.g., delta, rho, mu) applicable to index and swap books.
- Analyze in-scope companies' earnings forecasts and financial situations to forecast dividend amounts.
- Generate trade ideas based on quantitative analysis of companies and events.
- Directly manage entity funding and work on optimizing the management of desk inventory.
- Analyze corporate actions and index-related events.
- Trade actively on exchange as well as in the inter-dealer broker market.
Required Qualifications, Capabilities, and Skills
- Experience in a trading/portfolio management/broking/risk management role.
- Demonstrate a very good knowledge and understanding of the SA equity markets and of the main equity indices.
- Ability to work under pressure with limited supervision.
- Accuracy and attention to detail.
- Be able to perform in a challenging, fast-paced environment.
- Have outstanding communication skills as you will interact extensively with direct colleagues as well as with the sales forces and support functions.
- Have a strong mathematical background for pricing derivatives products.
- In-depth knowledge of the aforementioned products.
Preferred Qualifications, Capabilities, and Skills
- Post-graduate degree in a quantitative field.
- CFA level 1 advantageous.
- RPE exams in progress/completed advantageous.
JPMorgan Corporate Payments Sales Analyst - Sub-Saharan Africa South Africa, Gauteng, Johannesburg
Share
Job Summary:
As a Customer Success Manager - VP - AI4Tech Learning and Enablement Lead within AI4Tech, you will be instrumental in advancing the engineer's journey by imparting Generative AI skills and best practices to boost adoption and productivity. Your role will leverage your expertise in proactive collaboration, feedback sessions, and deep product knowledge to cultivate a culture of continuous learning and proficiency. You will build and sustain strong relationships with our engineers, gaining insight into their unique needs and goals, and ensuring they achieve success with our Generative AI solutions. Your primary focus will be on promoting product adoption, enhancing proficiency, and empowering engineers to effectively utilize AI technologies, thereby maximizing their potential and contributing to the organization's innovation and growth.
Job Responsibilities:
- Enhance Learning and Proficiency: Design training programs to elevate engineers' skills in Generative AI.
- Drive Adoption and Productivity: Develop strategies to promote Generative AI solutions.
- Cultivate Continuous Learning: Provide ongoing educational opportunities and resources.
- Proactive Collaboration: Facilitate collaboration between engineers and cross-functional teams.
- Feedback and Improvement: Conduct regular feedback sessions to refine training content.
- Relationship Building: Establish strong relationships with engineers to tailor support.
- Product Knowledge Expertise: Provide expert guidance and mentorship in Generative AI.
- Empowerment and Enablement: Provide tools and resources for effective AI technology use.
Required Qualifications, Capabilities, and Skills:
- Technology Expertise: 8+ years of experience in customer success and technology.
- Dev Assist Proficiency: Understanding of Dev Assist tools and practices.
- Generative AI Knowledge: Ability to drive product adoption in Generative AI.
- Communication Skills: Excellent communication and interpersonal skills.
- Technical Acumen: Ability to learn and teach new technologies quickly.
- Agile and DevOps Experience: Familiarity with PDLC, Agile, and DevOps practices.
- Mapping Skills: Proficiency in journey and process mapping.
Leadership and Planning: Strong leadership and project planning skills.
Preferred Qualifications, Capabilities, and Skills:
- Generative AI Specialization: Specialized knowledge in Generative AI technologies.
- Cross-Functional Collaboration: Ability to work collaboratively across departments.
- Customer-Centric Approach: Focus on understanding and addressing customer needs.
JPMorgan JSE Sponsor Analyst South Africa, Gauteng, Johannesburg
Share
As a Vice President within the Asset Management Independent Risk function, you will be at the forefront of responsible growth, playing a crucial role in helping the firm understand, manage, and anticipate risks in a constantly changing environment. You will operate at a seasoned VP level, leading complex initiatives and influencing decision-making across the team. As the primary business engagement point for US Fixed Income strategies, including High-Yield Corporate Credit, Municipal Markets, and Retail Separately Managed Accounts (SMA), you will leverage your deep understanding of markets and portfolio behavior to guide decisions that balance fiduciary responsibility, client outcomes, and innovation. Your responsibilities will encompass oversight in areas such as investment, liquidity, and counterparty risks, assessed through risk sensitivities, valuation, stress tests, and ad-hoc deep-dive analysis. This role demands a profound understanding of Fixed Income markets, products, and associated risks, along with the ability to lead a team and contribute to our global agenda. Your efforts will support our goal of maintaining strong controls and managing risks effectively.
Job responsibilities
- Lead the development and enhancement of risk oversight and governance structures, ensuring robust control, monitoring, and measuring of risks cross the organization.
- Lead the analysis of market events and macroeconomic trends, evaluating their potential impact on the fixed income portfolios.
- Serves as the primary point of contact for communicating risk insights and recommendations to senior management, boards, and external stakeholders.
- Build and maintain strong relationships with key stakeholders, including portfolio managers, investment directors, and external partners, to facilitate effective collaboration in risk management.
- Collaborate with other risk management teams within the firm to ensure consistency and alignment of risk practices and strategies where appropriate.
- Lead and mentor a high-performing risk management team, fostering a culture of excellence, collaboration, and continuous improvement.
- Champion the adoption of innovative risk management practices to align ourselves with the long-term vision of the organization, focusing on how we envision our work in the years to come, rather than addressing immediate challenges.
Required qualifications, capabilities, and skills
- A minimum of 7 years of direct experience in Fixed Income Market Risk Coverage, Portfolio Management, Trading, and/or Investment Risk.
- Proven ability to navigate and manage complex, ambiguous situations effectively.
- Experience in mentoring and developing junior team members, fostering a collaborative and high-performance team environment.
- Strong communication and interpersonal skills, with the ability to effectively engage with business partners and present insights to senior management.
- Demonstrated ability to take initiative and achieve objectives with minimal supervision.
- Commitment to inclusiveness, actively listening to and valuing diverse perspectives.
- Strategic thinker with the ability to align risk management practices with the long-term vision of the organization, ensuring sustainable growth and resilience.
Preferred qualifications, capabilities, and skills
- Familiarity with modelling and working knowledge of portfolio valuations and risk systems.
- Strong quantitative skills, prior experience with coding and data visualization tools such as Python, Alteryx, SQL & Tableau
Share
- Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
- Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
- Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
- Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.
- Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
- Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
- Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
- Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
- Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.
- Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.
- Ability to quickly and accurately learn products, services, and procedures.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
These jobs might be a good fit
