Wholesale Kyc Operations - Financial Institutions jobs at Jpmorgan in Singapore

As an Analyst within the WKO Markets Middle Office team, you will be responsible for managing the Front Office relationship for business requests for KYC Onboarding, Remediation and Renewals. You will facilitate the end-to-end client onboarding process, ensuring all due diligence documentation is sourced and delivered to the KYC Production team to incorporate into the KYC platform. You will also be required to involve leveraging AI to enhance the KYC process.

Job Responsibilities

• Manage new business and KYC periodic refresh requests, liaising with Front Office and facilitating the KYC process end-to-end.
• Act as an SME and Due Diligence expert to guide clients through KYC requirements and document variations.
• Conduct in-depth analysis on client ownership structures using publicly available sources (not limited to company registries) and client documentation, seeking additional confirmation or approvals as needed.
• Work closely with Business and Clients to obtain all necessary supporting evidence for full KYC due diligence.
• Follow up with KYC production teams to ensure onboarding is completed within agreed timeframes.
• Liaise regularly with the business for workload planning, reviewing key onboardings, and prioritizing open requests.
• Interact frequently with key stakeholders such as Legal, Compliance, Credit, and Operations to develop strong partnerships, eliminate roadblocks, and ensure continuity of information flow across the groups.
• Manage workload and priority items, ensuring timely escalation of key risks/issues to management.
• Stay informed of changes to processes, procedures, and regulatory requirements, maintaining open dialogue with regional colleagues.
• Identify and execute process enhancements, leveraging AI, and provide guidance on key process and technology initiatives to the business.
  

Required qualifications, capabilities, and skills

• Diploma or equivalent.
• Minimum 1 year of experience in KYC/Onboarding functions.
• Proficient in KYC/Compliance/AML procedures and standards.
• Knowledge of diverse client types (e.g., Corporates, SPV, Trust, Funds, FIs).
• Expertise in the financial industry, particularly in Corporate Investment Banking.
• Strong verbal and written communication skills.
• Effective interpersonal skills for partnering with stakeholders, influencing, and negotiating.
• Excellent time management, organizational, and relationship management skills.
• Client-focused with a strong controls mindset and commitment to quality.
• Experience in adhering to controls and compliance standards.
• Ability to quickly grasp and learn new concepts and procedures, with basic to intermediate Microsoft Office skills.
  

Preferred qualifications, capabilities, and skills

• Experience with KYC in Corporate and Institutional Banking is preferred.
• Experience in KYC/Onboarding functions within the banking industry preferred.
• Proficiency in Mandarin language is an added advantage to review and translate documents from China.
• Knowledge of other Asian languages will be a plus.

As an Instrument Data Analyst within Reference Data Operations team, you will manage data quality and exceptions for reference data, working with a team of data analysts. You will work closely with professionals across data operations and other cross functional teams. Also, you will ensure a robust control framework and effective global operating model are being used to service the Asia Pacific businesses. You should be able to provide strategic initiatives on improving reference data operations and contribute to the success of the organization.

Job responsibilities:

• Support instrument reference data and ensure consistent delivery of quality data in a timely fashion
• Manage corporate action events handling with regards to instrument reference data across all asset classes, understand the impact of market events on the instrument static data and the related corporate action events triggering out of it
• Provide subject matter expertise support to downstream teams and clients
• Ensure proper controls are in place to reduce financial risks, implement procedures to enforce controls and ensure controls are adhered to
• Partner and collaborate with other regions is required
• Resolve client queries promptly and professionally
• Contribute to ongoing developments and refinements of our operational processes

Required qualifications, capabilities and skills:

• At least a Bachelor’s degree in Finance, Science, Technology or equivalent
• Open to fresh graduates
• Strong market data vendor knowledge and experience, i.e. Bloomberg, Refinitiv
• Knowledge of industry activities, corporate actions, index tracking and capital markets
• Inquisitive and analytical mindset, challenges the status quo, strive for excellence, while paying attention to risk involved
• Ability to work independently and multi-task in a fast paced environment
• Demonstrate ability to communicate effectively within a team and across departments
• Strong analytical and problem solving skills with attention to details to formulate effective solutions to address pain points and improve efficiency
• As the team covers the Asia Pacific region, staggered shift work and working on public holidays is required

Preferred qualifications, capabilities and skills:

• Ability to analyze, mine and query data to formulate solutions and efficiencies is preferred
• Prior experience in Financial Services industry will be beneficial
• Experience in digital tools like Alteryx, JIRA, and/or Confluence will be preferred
• Good understanding of data management principles for financial services - governance, quality, storage, modelling

As the Senior Manager of Software Engineering at JPMorgan Chase within the Consumer and Community Banking - Connected Commerce/Proprietary Wallets, you will take on a leadership role by offering technical coaching and advisory to multiple technical teams. Additionally, you will anticipate the needs and potential dependencies of other functions within the firm.

Job responsibilities

• Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
• Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
• Takes accountability for decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures
• Ensures successful collaboration across teams and stakeholders
• Develops secure and high-quality production code, and reviews and debugs code written by others
• Actively contributes to the engineering community as an advocate of firm wide frameworks, tools, and practices of the Software Development Life Cycle
• Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience. In addition, 2+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise
• Experience leading teams of technologists
• Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives
• Experience with hiring, developing, and recognizing talent.
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Advanced knowledge of software applications and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• Ability to tackle design and functionality problems independently with little to no oversight
• Proficiency in Java/J2EE and REST APIs, Web Services and experience in building event-driven Micro Services and Kafka streaming.
• Experience in Spring Framework, Spring Boot and AWS Services in public cloud infrastructure
• Solid understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security
• Working proficiency in developmental toolsets like GIT/BitBucket, JIRA, Maven.

Preferred qualifications, capabilities, and skills

• Finance domain experience with United States Banking & Payments industry. Experience working at code level
  (preferred)
• Knowledge and working experience on Card Network Payment, Fraud, Settlement.
• People management experience of handling one or more scrum teams.
• Delivery management experience of Java Micro services application on AWS/Public cloud platform.
• Certifications in Java programming or related technologies (e.g., Oracle Certified Professional, Spring Certification) is a plus. Certifications in AWS (e.g., AWS Certified Solutions Architect – Associate) is a plus

As the FIG Head within the Payments business, you will be primarily responsible for growing and developing Payments’ products sales & revenue(including core cash, liquidity , foreign exchange and trade) for existing and prospective clients in the FIG sector in Singapore. Responsibilities include pipeline development and achieving new business sales goals through effective account planning, strong relationships and implementation of effective sales strategies. In addition to his/her own portfolio, the candidate will also be managing a team in Singapore and is expected to provide oversight, guidance and leadership to a more junior group of sales managers.

Job Responsibilities:

• Deliver the annual sales and portfolio revenue budget(both individual and team scorecard) covering the entire Payments suite of products ie core cash clearing, liquidity management, foreign exchange solutions and trade & working capital
• Undertake account planning including the annual sales plan for self and the team at target margins by identifying prospects/opportunities, developing the approach/account and calling plans and engaging partners/ senior managers to influence prospective clients
• Partnering with Coverage, Product, Client Services and Implementation team to execute the sales strategy, achieve business sales objectives, expand market share and increase the share of wallet and revenue with target bank clients
• Managing and supervising the entire sales process; and engaging in client onboarding activities which include but not limited to client due diligence in accordance with J.P. Morgan’s internal guidelines in AML and KYCs
• Promote an effective operation risk environment including but not limited to accurate and timely renewals and completion of KYCs and other internal reporting /approval requirements
• Handle AML/Sanction related inquiry (RFIs) at both transactional or relationship levels; work with client and internal teams to smoothen the compliance investigations and screening
• Work as a team and provide leadership to junior members of the team.

Required qualifications, capabilities and skills:

• Bachelor’s degree in Finance or related disciplines
• Minimum 15 years of exceptional sales management experience in Payments with established client network and ability to build and develop client relationships, win and close new businesses
• Deep product/solution set knowledge (core cash clearing, foreign exchange, liquidity management and trade & working capital ) relevant to the market and demonstrated track record of success
• Understanding of the regulatory and compliance environment in the market with strong experience in AML/KYC risk and control process
• Managerial experience in leading and driving a high-performance team to achieve team’s target
• Excellent communication, influencing and negotiation skills