Trade Lifecycle Manager Ii Asia Settlements jobs at Jpmorgan in Philippines

Job Responsibilities:

• Serve as the first point of contact for Wealth Management clients.
• Provide exceptional customer service and product knowledge.
• Communicate with customers via phone and email to deliver high-quality responses.
• Collaborate with other departments to resolve client queries.
• Adapt communication style to meet customer needs.
• Identify and recommend improvements within the Customer Support function
• Handle challenging conversations, including complaints.

Required Qualifications, Capabilities, and Skills:

• Proficient in Korean language both verbal and written
• Excellent customer service skills in telephone and email etiquette
• Strong client focus and interpersonal skills.
• Proactive mindset with a focus on continuous improvement.
• High level of technical skill in the field of expertise.
• Ability to exercise discretion and judgment.

Preferred Qualifications, Capabilities, and Skills:

• University degree in Economics, Finance, or equivalent work experience.
• Experience in a customer service role, preferably in financial services.
• Excellent communication skills.
• Empathetic problem solver with a passion for learning.

Additional Information:

• Shift Schedule: 8:00 AM-5:00 PM MNL Time (Mon-Fri)
• Work Setup: Full Time Onsite

Job Responsibilities

• Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
• Develops secure and high-quality production code, and reviews and debugs code written by others
• Drives decisions that influence the product design, application functionality, and technical operations and processes
• Serves as a function-wide subject matter expert in one or more areas of focus
• Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle
• Influences peers and project decision-makers to consider the use and application of leading-edge technologies
• Drive innovation in machine learning solutions, ensuring scalability, flexibility, and future-proof architecture
• Act as a thought leader and trusted advisor to executive leadership, providing strategic recommendations on machine learning initiatives and solutions
• Architect and oversee the development of next-generation machine learning models and systems leveraging cutting-edge technologies
• Ensure the platform supports complex use cases, including real-time predictions, big data processing, and advanced analytics
• Promote software and model quality, integrity, and security across the organization

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied AI experience
• Proven track record of building and scaling software and or machine learning platforms in high-growth or enterprise environments
• 10 plus years of hands-on experience and expertise in software development frameworks and tools such as Java, Python and JavaScript
• Deep understanding of distributed systems, cloud-native architectures, and modern machine learning technologies
• Experience in cloud platforms such as AWS, GCP, or Azure
• Knowledgeable in machine learning frameworks, ML Ops tools and practices
• Strong proficiency in engineering programming languages (e.g., Python, Java) and infrastructure as code (e.g., Terraform, CloudFormation)
• Proficient in building AI Agents (e.g., LangChain, LangGraph, AutoGen), integration of tools (e.g., API) and RAG based solutions (e.g., open search)
• Hands-on experience with software development pipeline and orchestration tools (e.g., Jenkins, GitLab CI/CD)
• Exceptional ability to communicate complex technical concepts to both technical and non-technical audiences
• Hands-on experience with big data, pipeline, orchestration tools and real-time processing frameworks

Preferred qualifications, capabilities, and skills

• Certified as AWS Solutions Architect, Certified Developer, or similar certification

As a Vice President or an Executive Director CEEMEA Cash Equities Trader in Global Equities you will work in coordination with our capital markets professionals to help issuers access the equity markets as a top-tier equity underwriter.

EMEA Cash Equities provides risk and agency-trading capabilities to global clients executing in EMEA-listed stocks, across 3 execution channels: Single Stock, Program Trading, and Electronic Client Services. We have traders in London, Johannesburg, Riyadh.

Job responsibilities

• Provision of principal and agency execution capabilities for both domestic and international clients
• Taking and managing risk across local Emerging markets
• Collaborating proactively with the wider Emerging Markets traders in London, Johannesburg, Dubai and Riyadh
• Building and maintaining relationships with clients trading in these markets.

Required qualifications, capabilities, and skills

• Experience trading in Emerging markets
• Deep existing client relationships
• Proven trading track record of trading profitability
• Organizational and time management skills

As a Payment Lifecycle Associate I within Cash Asset Management,within JPMorgan Chase, you will lead a team responsible for the management of cash operations, ensuring the firm's strength and resilience. Your leadership will contribute to the firm's growth by identifying and mitigating risks, implementing innovative solutions, and fostering a culture of excellence and continuous improvement. You will drive strategic initiatives that enhance operational efficiency and client satisfaction, while also mentoring and developing your team.

Job responsibilities

• Lead and manage a team within a 24/7 shifting schedule, including possible weekend shifts, to meet service expectations, focusing on client experience, risk management, and process improvements.
• Oversee the monitoring and management of intraday cash positions across Nostros to ensure adequate liquidity.
• Ensure compliance with internal controls, guidelines, and cut-off times for fund transfers between internal and external Nostros.
• Direct daily reconciliations, investigate discrepancies, and ensure timely resolution of cash breaks in coordination with internal teams.
• Collaborate with Treasury to manage intraday liquidity and funding needs, providing strategic insights and recommendations.
• Monitor clearing queues and payment processing systems to ensure timely settlements and constant connectivity.
• Act as a key decision-maker in resolving operational issues, applying analytical thinking and structured problem-solving to address payment delays and discrepancies.

Required qualifications, skills, and capabilities

• Leadership Skills : Proven ability to lead, mentor, and develop a high-performing team in a fast-paced environment.
• Strategic Thinking : Strong capability to analyze complex situations, develop strategic initiatives, and implement effective solutions.
• Risk Management : Expertise in identifying, assessing, and mitigating operational and financial risks.
• Problem-Solving Skills : Strong analytical mindset with the ability to analyze data, identify root causes, and propose effective solutions under pressure.
• Attention to Detail : High level of accuracy and attention to detail, especially in high-pressure, time-sensitive environments.
• Communication Skills : Excellent verbal and written communication skills, with the ability to collaborate effectively across multiple teams and stakeholders.
• Project Management : Strong project management skills with a focus on execution, risk awareness, and delivering results on time with commitment to identifying opportunities for standardization and improvement in service offerings. Strong interpersonal skills to build and maintain relationships with key partners, including line of business, treasury, and agent banks.
• Technical Proficiency : Working knowledge of banking/payment systems (e.g., SWIFT, ISO, Reconciliation tools, RTGS, CHAPS, TARGET2).
• Data Management and Analysis : Skills in sourcing, analyzing, and visualizing large data sets, with experience in Business Intelligence tools (e.g., Alteryx, Tableau, Python, Qlikview).
• Financial Acumen : Understanding of cash management, liquidity operations, and financial markets.

• Adaptability : Ability to work comfortably under pressure and meet deadlines, adapting to changing business needs and environments.

Preferred qualifications, skills, and capabilities

• Industry Experience : Relevant experience in Cash Operations, Market Operations, or Liquidity Operations within a financial institution.
• Technology Integration : Experience with automation tools and technologies, particularly in enhancing operational processes.
• Change Management : Ability to lead teams through change initiatives and manage the transition effectively.
• S99 Qualification : Relevant certifications or qualifications that enhance expertise in cash management and operations.

As a Project Manager within the Business Support Management group, you will partner with BSM Leadership and the Centers of Excellence to support Global BSM initiatives and their respective change management needs. You will have the opportunity to leverage your exceptional promote and energy, data fluency, and interpersonal skills to gather critical information and present it clearly.

Job responsibilities:

• Partner with leadership on a broad range of projects and initiatives of varying complexity inclusive of project tracking, process flows, leading focus groups and training programs, communicating status updates, and escalating issues when appropriate.

• Contribute to the implementation of project management best practices, project standards, and procedures including development and maintenance of Standing Operating Procedures

• Work closely with senior leadership on capacity/utilization reviews and detailed tracking of headcount positions and requisitions

• Analyze data and offer actionable insights to leadership, identify data hygiene issues and define data cleansing actions items for managers, and monitor accurate execution of data corrections

• Partnership with in-region stakeholders, aggregate business data from multiple sources, and develop effective periodic business update materials, scorecard reviews, and presentations on demand. Assist with data analysis and Key Performance Indicators (KPI).

• Assist with execution of innovative opportunities and track progress.

• Plan, coordinate, and execute internal meetings and off-sites (e.g., All Hands team meetings).

• Assist with various People Agenda programs (e.g., coordinate recognition programs and new hire training).

Required qualifications, capabilities, and skills:

• Bachelor's degree or equivalent.
• Minimum of 5 years of experience in project and/or operational roles
• Proven track record in successful business management and/or project management.
• Ability to thoroughly understand business systems data and relate it effectively to operations and strategies.
• Strong problem-solving and analytical skills, capable of translating findings into meaningful business insights.
• Advanced presentation skills and proficiency in Microsoft Office Suite, particularly MS Excel and PowerPoint PitchPro.
• Excellent communication, interpersonal, and change management skills.
• Self-starter with strong organizational skills, capable of operating independently and prioritizing effectively.
• Collaborative mindset, recognizing accomplishments and participating effectively in cross-functional teams.
• Adaptability to new technologies and a willingness to learn. Comfortable leading initiatives or supporting broader team efforts.

• Must be willing and able to work onsite full-time, including night shifts

TENURE:

• Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.

PERFORMANCE:

• Meets satisfactory performance standards as defined by the firm

You affirm that you meet the Internal Application Eligibility Requirements. This includes checking or declaring potential conflict of interest as stipulated in the

By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in theYou are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action, following the firm’s Human Resource (HR) Policies and Guidelines.

In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.

As a Trade Lifecycle Analyst in the Direct Custody and Clearing team, you will play a crucial role in managing the pre- and post-trading execution life cycle operations. You will oversee daily transactional operations, ensuring accurate processing, strict adherence to regulatory and internal guidelines, and effective risk management and work closely with the DCC team in Sydney to ensure the best outcomes for the business and clients.
Job responsibilities

Required qualifications, capabilities and skills

• Bachelor’s Degree in Finance, Business Administration, or a related field.
• At least 5 years of experience in transaction processing, ideally within a custodial or direct custody environment.
• Solid understanding of financial instruments, custody operations, and settlement processes.
• Familiarity with regulatory standards and compliance frameworks relevant to direct custody operations.
• Strong analytical skills with high attention to detail.
• Display broad-based initiative in business problem resolution with demonstrated ability to 'think outside the square", undertake qualitative and quantitative analysis and manage time and priorities.
• Strives for operational excellence to emphasize achievement and continuous improvement.
• Encourages critical evaluation of current practices while identifying opportunities and mitigating risks.
• Takes ownership to meet goals, adapts to new processes, and ensures high-quality client service.
• Communicates effectively with multiple stakeholders and possesses strong technical and risk management skills in a dynamic regulatory environment.

Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.

Meets satisfactory performance standards as defined by the firm

By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the

In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.