Commercial Banking - Client Training Associate jobs at Jpmorgan in Philippines
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Philippines
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159 jobs found
25.06.2024
JPM
JPMorgan Commercial Banking - Client Training Associate Philippines
Provide day to day support, supervision, management, and coaching to ensure "best in class" levels of service, develop team goals and strategies as well as managing team performance against service...
Being proactive in identifying problems and themes. Create a repertoire/cadence with follow-ups and issue escalations; recommend/implement service enhancements where appropriate. Start interacting with other teams to collaborate and problem-solve; be...
Make outbound calls to clients and internal partners to validate payments and/or lookalike domains, and handle inbound calls for Wire/ACH held payment confirmations or red flags. Provide education on payment...
Lead project teams or process improvement initiatives. Oversee performance of trainers. Identify the training needs of the different departments within the organization. Draw overall or individualized training and development plan...
Manage standard product implementation and account opening requests in Asia Pacific, including supporting IOS on cross-region implementation deals. Manage onboarding activities via phone, telepresence, email and in person with internal...
Analyze client fee schedules and applying them in the billing platform accurately and timely. Performs thorough review of the set up cases assigned and complete these within a defined SLA....
All new client onboarding including tax, accounting transitions and accounting data. Incremental transitions and restructures of existing clients records. Support queries involving transition processing/query resolution. Upload and process all components...
Provide day to day support, supervision, management, and coaching to ensure "best in class" levels of service, develop team goals and strategies as well as managing team performance against service...
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