Client Services Process Improvement Associate Manager jobs at Jpmorgan in Philippines
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Company (1)
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Job title (1)
Philippines
City
80 jobs found
29.04.2024
JPM
JPMorgan Securities Services Billing Controls Process Improvement Ass... Philippines, Quezon City
Perform process and risk reviews for existing / new processes, products, and system implementations to ensure that the control environment is optimally designed and operating effectively. Ensure that the business...
Timely and accurate capture of all transactions in the Risk Management Systems. Complete intraday / end-of-day processes including completeness and reconciliation checks to ensure capture of new trading activity and...
Manage end-to-end the account opening and client documentation workflow from creation, collection, negotiation oversight, and execution. Manage the documentation process for external clients and internal business partners throughout the documentation...
Act as the primary and trusted contact for day-to-day transaction inquiries, provide timely responses and proactive updates on transaction status to clients. Understand clients’ business to help identify solutions, client...
Lead a team of trade & reconciliation specialists – promoting an inclusive environment, providing coaching and monitoring performance based on clear objectives, goals and targets. Capture all trade instructions in...
Provide overall supervision / leadership to the staff during his/ her shift operating window. This would include monitoring and reporting shift and site/shift performance. Reviewcapacity,staffing and volume trendsand optimize scheduling...
Issue and consume margin statements or RQVs, depending on underlying trade. Calculate margin and manage margin call agreement process. Verify asset eligibility and agree collateral movements against margin obligations. Instruct...
Perform process and risk reviews for existing / new processes, products, and system implementations to ensure that the control environment is optimally designed and operating effectively. Ensure that the business...
Are you an experienced and highly motivated professional that is looking for a new challenge? If so, then the Client Services Process Improvement Associate Manager role at J.P. Morgan in the Tech Industry in the Philippines might be the perfect job for you.
The Client Services Process Improvement Associate Manager is responsible for developing, maintaining, and driving process improvements within the client services organization. This job requires a creative problem-solver with a proven track record of leading process improvements initiatives. As a Client Services Process Improvement Associate Manager, you’ll collaborate with internal departments and focus on reducing customer service resolution time, streamlining customer support operations, and improving customer experience.
In this role, you’ll analyze existing processes to identify areas of improvement, measure and track progress of process improvement initiatives, and create and communicate best practices. You’ll also work closely with other departments to ensure that the company is meeting customer service and operational goals. This position requires skilled use of data, strong organization, problem-solving ability, and excellent communication and interpersonal skills.
If you’re looking for an exciting and challenging opportunity in the Tech industry, then the Client Services Process Improvement Associate Manager role at J.P. Morgan in the Philippines might be the perfect job for you. Apply now at Expoint, the ultimate tech industry job platform created for highly motivated professionals like you!