Workforce Senior Specialist Ii Real-time Adherence - Manila jobs at Jpmorgan in Philippines, Quezon City
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Philippines
Quezon City
119 jobs found
17.08.2024
JPM
JPMorgan Workforce Senior Specialist II Real-Time Adherence - Manila Philippines, Quezon City
Entering and reporting schedule and exception activity, providing management with performance reports relating to forecasting, scheduling, service level and specialist performance, while using eWorkforce Management (eWFM), Real Time Adherence (RTA),...
Entering and reporting schedule and exception activity, providing management with performance reports relating to forecasting, scheduling, service level and specialist performance, while using eWorkforce Management (eWFM), Real Time Adherence (RTA),...
Handle end-to-end processing of USD payments, including preparation, verification, and execution. Ensure all payments are processed accurately and timely, adhering to company policies and procedures. Ensure compliance with relevant process,...
Display knowledge and understanding of key call center performance metrics actively such as service level, average speed of answer, occupancy and adherence by monitoring and adjusting manual call volume allocations...
Perform basic clerical tasks such as filing, photocopying, faxing, imaging, data entry and open correspondence. Create and maintain loan files. Work with the underwriting department. Provide coverage for any of...
Advocating Merchants – Putting Customers first and being there for our Customers. Answer and resolve calls from our merchants. Be the First contact resolver for our Merchants. Identify, analyze, and...
Build and maintain effective working relationships with internal team members, as well as with other teams within the firm. Prepare Internal reports. Prepare regulatory reporting, and other government submissions under...
Entering and reporting schedule and exception activity, providing management with performance reports relating to forecasting, scheduling, service level and specialist performance, while using eWorkforce Management (eWFM), Real Time Adherence (RTA),...
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