Korean Bilingual - Customer Service Manager jobs at Jpmorgan in Philippines, Quezon City
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Philippines
Quezon City
175 jobs found
Yesterday
JPM
JPMorgan Client Service Specialist III - Prepaid C2 Cebu Philippines, Cebu City
Provide guidance and best practices to drive awareness and understanding of the technology risk and controls framework, specifically focusing on quality management and controls challenges. Serve as a Controls-focused escalation...
Serve as the first point of contact for Wealth Management clients. Provide exceptional customer service and product knowledge. Communicate with customers via phone and email to deliver high-quality responses. Collaborate...
Supervise and guide a team of Loan Origination specialists, leading the loan origination process with a focus on accurate documentation and timely transaction closures through effective leadership and organizational skills....
Manage a team of Customer Support Associates and collaborate with regional Customer Service leaders. Oversee contact center operations and make strategic decisions. Define and implement action plans to achieve results....
Provision of principal and agency execution capabilities for both domestic and international clients. Taking and managing risk across local Emerging markets. Collaborating proactively with the wider Emerging Markets traders in...
Partner with leadership on a broad range of projects and initiatives of varying complexity inclusive of project tracking, process flows, leading focus groups and training programs, communicating status updates, and...
Develop reporting tools for the Quality Control team. Perform reviews of customer files and transactions against pre-established criteria for quality control. Enter information accurately in quality system of record for...
Provide guidance and best practices to drive awareness and understanding of the technology risk and controls framework, specifically focusing on quality management and controls challenges. Serve as a Controls-focused escalation...
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