Java Software Engineer Iii jobs at Jpmorgan in Philippines, Quezon City

As a Tech Risk & Controls - Quality Management & Controls SME within the CTC organization, you will act as a risk partner and consultant, promoting control compliance with policies and standards while focusing on quality management practices. This role will be critical in enhancing existing processes and ensuring the integrity of controls across various technology initiatives.

Job Responsibilities:

• Provide guidance and best practices to drive awareness and understanding of the technology risk and controls framework, specifically focusing on quality management and controls challenges.
• Serve as a Controls-focused escalation Subject Matter Expert (SME) for customers and the CTC Service Desk, addressing complex queries and providing expert advice on control-related issues.
• Lead quality assessments and control reviews to identify risks and ensure compliance with organizational standards.
• Collaborate with cross-functional teams to ensure the accuracy and relevance of quality management processes and controls.
• Enhance the Quality Assurance/Quality Control (QA/QC) processes of the CTC Service Desk, implementing best practices to improve service delivery and customer satisfaction.
• Develop and implement governance frameworks for quality assurance and control processes.
• Monitor and evaluate the effectiveness of quality management initiatives, making recommendations for continuous improvement.
• Provide training and support to stakeholders on quality management processes and tools, including best practices for control implementation.
• Stay updated on industry trends and emerging technologies in quality management, controls and cybersecurity.

Required Qualifications:

• Experience : In technology risk management, quality management, or controls.
• Analytical Skills : Ability to analyze quality from a risk and governance perspective, identifying gaps and improvement opportunities.
• Technical Proficiency : Familiarity with quality management systems, control frameworks, and integration techniques.
• Project Management : Strong organizational skills with the ability to manage multiple tasks and priorities, focusing on risk reduction.
• Cybersecurity Knowledge : Strong understanding of cybersecurity principles and practices as they relate to quality management.
• Agile Methodologies : Familiarity with Agile methodologies and the Scrum framework.
• Customer Service Experience : Understanding of how quality management adds value to self-service and operational process.
• Communication Skills : Excellent communication and collaboration skills, with the ability to represent governance forums effectively.

Preferred Qualifications:

• Certifications : Relevant certifications such as Six Sigma, Quality Management Professional (QMP), or similar are a plus.

Are you ready to make a meaningful impact in the world of regulatory compliance and labor law? As a Licensing and Regulatory Management Associate, you’ll play a pivotal role in ensuring our organization’s adherence to Indian regulatory requirements, driving excellence in compliance, and leading innovative technology initiatives. This is your opportunity to collaborate with senior stakeholders, manage complex regulatory challenges, and shape the future of compliance through digitization and process transformation.

Job Summary

As the Licensing and Regulatory Management Associate within our team, you will be responsible for overseeing and managing regulatory reporting obligations, ensuring timely and accurate submissions to various regulatory bodies, primarily under labor laws. You will engage with senior internal and regulatory stakeholders, manage challenging conversations on complex compliance and regulatory issues, and lead technology initiatives to ensure compliance with applicable Indian laws and regulations. This role offers the opportunity to play a critical role in monitoring the regulatory change landscape and promoting key projects to successful closure.

Job responsibilities

• Oversee and manage regulatory reporting obligations, ensuring timely and zero-defect submissions to regulatory bodies
• Facilitate timely regulatory submissions, including applications for licenses, renewals, and returns for labor laws
• Track regulatory obligations applicable to the India entity and ensure compliance with relevant regulations.
• Manage regulatory inspections, respond to regulatory notices and ensure timely closure.
• Engage with senior internal and regulatory stakeholders, managing challenging conversations on complex compliance and regulatory issues.
• Establish and maintain good relations with key regulatory authorities, demonstrating the ability to influence challenging discussions positively.
• Exercise Risk and Control policy procedures, extending critical support to ensure adherence to Indian laws and regulations.
• Identify, solution, and track operational risks, ensuring the strengthening of governance and controls on regulatory and licensing processes.
• Run initiatives to ensure external vendors comply with statutory labor law requirements.
• Manage technology upgradation initiatives, process mapping, and compliance process management with updates based on digitization and integration models, including oversight over online submissions across several regulators.
• Front-end internal stakeholder reporting and management, achieving key objectives and managing the function's deliverables.

Required qualifications, capabilities and skills

• Law graduate / post graduate with strong understanding of Indian regulatory requirements and labor laws.
• Excellent stakeholder management and communication skills.
• Ability to lead technology initiatives and manage complex projects.
• Strong analytical and problem-solving skills.
• Experience in managing teams and driving strategic initiatives

Preferred qualifications, capabilities and skills

• Experience / Certification in Artificial Intelligence / Machine Learning projects

As a Vice President in the Tax Form Validation Team within Global Wealth Management, you will lead the local team in Manila and partner with US counterparts to ensure global conformity with IRS regulations. You will work with key internal stakeholders on the validation of US tax forms and oversee tax-related project deliverables.

Job Responsibilities:

• Serve as the local point of contact and team lead for the location strategy team.
• Review and validate tax forms, self-certification forms, and client documentation to ensure proper tax documentation.
• Ensure compliance with tax form-related matters by analyzing various fact patterns and situations.
• Review and analyze client tax information across various systems to support data accuracy and completeness.
• Collaborate with team members in Manila and the United States to support common goals and deadlines.

Required qualifications, capabilities, and skills:

• Knowledge of IRS requirements, focusing on tax documentation and due diligence rules.
• Undergraduate degree in accounting, finance, economics, or related field.
• Highly organized and detail-oriented with strong analytical skills.
• Excellent written and verbal communication skills, including presentation and influencing capabilities.
• Proficient computer skills with an emphasis on Microsoft Office tools: Excel, PowerPoint, and Word.
• Ability to work US hours during training and extended hours during high-volume periods.

Preferred qualifications, capabilities, and skills:

• Advanced degree in accounting, finance, economics, or related field.
• Flexibility in handling different tasks and understanding how basic rules apply to varied circumstances.

As a Servicing Travel Advisor III in Chase Travel, you will be the first point of contact for our clients' travel needs, ensuring a seamless and satisfactory travel experience. Book travel, swiftly resolve issues, and liaise with vendors to meet client expectations. Apply your broad knowledge of travel management protocols and use your analytical thinking skills to break down complex travel requirements into manageable tasks. Leverage your developing proficiency in travel management technology tools to optimize the travel process. Your ability to build professional relationships with clients, coupled with your attention to detail and commitment to quality, will be crucial in delivering extraordinary service and exceeding client expectations.

Job responsibilities

• Fulfill travel booking requests, ensuring all details align with client preferences and company travel policies, using your experience with travel management technology tools
• Address and resolve complex travel-related issues promptly, applying your understanding of client needs and your ability to select the most appropriate solution in a time-sensitive manner
• Maintain professional relationships with clients, using your developing skills in external client/customer relationship management to anticipate their needs and exceed their expectations
• Coordinate with vendors to ensure all travel arrangements meet client requirements, demonstrating your attention to detail and commitment to service delivery
• Continuously update your knowledge of current industry practices and regulations, as well as product definitions and operating procedures, to ensure the highest level of service

Required qualifications, capabilities, and skills

• Must have at least 3 years of corporate travel experience in the US point of sale
• Experience using travel management technology tools such as Apollo and Sabre, particularly to handle both transportation and accommodation reservations
• Demonstrated ability to manage external client/customer relationships, with experience in identifying and anticipating client needs to propel outcomes
• Experience in resolving travel-related issues, with a focus on selecting the most appropriate solution quickly and efficiently
• Proven analytical thinker, with the ability to break down complex travel requirements into manageable tasks
• Demonstrated attention to detail, with a commitment to surpassing quality and quantity expectations in service delivery

Preferred qualifications, capabilities, and skills

• Emergency services or after-hours operations experience is an advantage

Job Responsibilities:

• Provide guidance to the team of software engineers on daily tasks and activities.
• Set overall guidance and expectations for team output, practices, and collaboration.
• Anticipate dependencies with other teams to deliver products and applications in line with business requirements.
• Manage stakeholder relationships and the team’s work in accordance with compliance standards, service level agreements, and business requirements.
• Create a culture of diversity, equity, inclusion, and respect for team members, prioritizing diverse representation.
• Work at the code level and manage technologists.
• Utilize automation and continuous delivery methods.
• Apply advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security.
• Leverage in-depth knowledge of the financial services industry and their IT systems.

Required Qualifications, Capabilities, and Skills:

• Formal training or certification on DevOps concepts and 5+ years applied experience.
• Proficiently manage all aspects of the Software Development Life Cycle.
• Development expertise, with specific focus on Java technology (Core & EE) with Spring Frameworks (Spring Core & Spring Boot) as well as Python development experience.
• Strong oral and written communication skills, including technical documentation.
• Deep understanding of relational DB (Sybase & Oracle) and Stored Procedures.
• Strong knowledge and application of SCM & Build tools (Maven, Jenkins, Git, Subversion, SONAR); DevOps knowledge of Continuous Integration and Continuous Deployment.
• Experience with microservices, integration patterns, and messaging technologies (e.g., JMS, MQ Series, Kafka).
• Experience with job scheduling technologies like Autosys and Control-M and testing tools like Mockito or JMeter.
• Ability to work in large, collaborative teams to achieve organizational goals, and passionate about building an innovative culture.
• Experience working in an Agile Environment.

Preferred Qualifications, Capabilities, and Skills:

• Experience with caching solutions.
• Experience with Test Driven Development (TDD).
• UI development experience.
• Experience in UNIX and scripting languages (Shell, Perl).
• Cloud Development Experience.