Client Service Specialist Iv - Solution Center jobs at Jpmorgan in Philippines, Quezon City
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Philippines
Quezon City
130 jobs found
Yesterday
JPM
JPMorgan Senior Specialist - Auto Booking Funding Philippines, Quezon City
Receives inbound calls and makes outbound follow-up calls to dealers. Communicates relevant issues to the appropriate Underwriter, Dealer, Dealer Relationship Manager and escalate appropriate issues to the supervisor to ensure...
Focusing constantly on customer service throughout the process, leading to delivering best-in-class service. Contacting the customer after the loan has been conditionally approved and upon final approval, including all follow-up...
Delivers an exceptional customer experience by acting with a customer-first attitude. Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships,...
Support the product strategy, roadmap, prioritization, and backlog for machine learning application for Conversational Insights. Analyze contact volumes and customer journey/friction points across various channels to drive product feature prioritization....
Onboard of New Traders/ Accounts. Manage and set up trade limits on various internal and external platforms focusing on F&O and OTC products. Ensure Risk Monitoring & Regulatory Compliance. Investigate...
Oversee review findings remediation to ensure all items are closed in a timely manner. Ad-hoc regulatory / audit-related remediation projects. Lead a team of Quality Analysts that are conducting the...
Process Swift/ISO payments, including Local & FX, serial, and cover payments. Clear cheques, including Inward, Outward, and Collection products. Support payment activities such as manual instruction validation, Nostro Recon, EOD...
Receives inbound calls and makes outbound follow-up calls to dealers. Communicates relevant issues to the appropriate Underwriter, Dealer, Dealer Relationship Manager and escalate appropriate issues to the supervisor to ensure...
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