Client Service Specialist Iv - Apac Payment Solution Center jobs at Jpmorgan in Philippines, Quezon City
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Company (1)
Job type
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Job title (1)
Philippines
Quezon City
159 jobs found
23.11.2024
JPM
JPMorgan Account Manager - Bankruptcy Service Support Philippines, Quezon City
Serve as the primary point of contact for clients undergoing bankruptcy by providing service support by addressing client inquiries and concerns promptly and professionally. Prepare and review bankruptcy maintenance requests...
Drive performance improvements through training, policy, process improvement, and technology. Partner with leaders to develop and document employee performance and process improvements. Participate in calibration and learning sessions to advocate...
Works in a call center environment that requires 100% phone-based customer interaction. Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers. Communicate with customers in a...
Manage outbound and inbound calls from clients and internal partners to confirm Wires/ACH payments and/or lookalike domains. Provide client education on payment validation best practices as well as lookalike domains...
Very strong verbal and written communication skills. Customer Obsessed mindset; strong interpersonal skills. Ability to multi-task in a fast paced environment and meet deadlines. Ability to work under pressure and...
Execute Money Transfer payment requests received from the Client and/or Internal Partners; any inquiry to payments, escalations and investigations as it relates to outgoing and inbound requests for all supported...
Answer customer service calls, research and respond to inquiries and requests for information, and resolves problems and complaints. Perform timely and accurate system input of new loans and loan payments...
Serve as the primary point of contact for clients undergoing bankruptcy by providing service support by addressing client inquiries and concerns promptly and professionally. Prepare and review bankruptcy maintenance requests...
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