Client Service Analyst - Mandarin Access Support jobs at Jpmorgan in Philippines, Quezon City
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Company (1)
Job type
Job categories
Job title (1)
Philippines
Quezon City
159 jobs found
31.08.2024
JPM
JPMorgan Client Service Analyst - Mandarin Access Support Philippines, Quezon City
Provide telephone hotline support and/or email enquiry support to internal and external JP Morgan customers. Be responsible for the full client experience with respect to the use and support of...
Full ownership and timely resolution of inquiries received via phone, email, and internal case transfer from clients and internal partners. Accurate and timely documentation and follow up on all inquiries...
Effectively manage internal and external related activities such as scheduling client training sessions on Treasury products, meetings and communications with a high degree of professionalism, accuracy and confidentiality. Schedule client...
Provide telephone hotline support, chat support and email enquiry support to JP Morgan Access users. Log and manage calls/chats into the support tracking system. Resolve customer issues and queries in...
Partner with a Client Service Associate or Client Service Senior Associate to understand client issues, be responsible for providing timely follow-up to clients, and be accountable for client satisfaction through...
Assist with Client research on product and account entitlements. Assist with Client inquiries, standing settlement instructions, data requests and written communication. Complete, submit and follow up on implementation and account...
Develops, maintains and broadens partnerships with internal and external clients. Takes ownership of inquiry resolution end to end and ensure all complaints are escalated appropriately, leveraging the client tier service...
Provide telephone hotline support and/or email enquiry support to internal and external JP Morgan customers. Be responsible for the full client experience with respect to the use and support of...
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