Client Service Analyst - Access jobs at Jpmorgan in Philippines, Quezon City
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Company (1)
Job type
Job categories
Job title (1)
Philippines
Quezon City
138 jobs found
21.09.2024
JPM
JPMorgan Client Service Account Management - Associate Philippines, Quezon City
Key advisor to the client, providing advice and consultation on decision making. Client’s central point of resolution and escalation for service issues, liaises with bank partners to manage issues. Identifies...
Assist with Client research on product and account entitlements. Assist with Client inquiries, standing settlement instructions, data requests and written communication. Complete, submit and follow up on implementation and account...
Works in a call center environment that requires 100% phone-based customer interaction. Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers. Communicate with customers in a...
Manage and support the centralized request utility to track change requests and suggestions while maintaining a prioritization scale. Monitor request quality, change type definitions, and data lineage requirements ensuring the...
All new client onboarding including tax, accounting transitions and accounting data. Incremental transitions and restructures of existing clients records. Support queries involving transition processing/query resolution. Upload and process all components...
Drive high level of service and client experience with the team. Support BAU and assist the manager in resolving complex process queries, escalations, client complaints and operational challenges. Function as...
Provide support to preparers in the preparation of audit packs, distribution, tax returns, tax supplementary reports, financial statements and any other deliverables. Perform review/checks on deliverables prepared by team members....
Key advisor to the client, providing advice and consultation on decision making. Client’s central point of resolution and escalation for service issues, liaises with bank partners to manage issues. Identifies...
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