Account Supervisor - Retail Customer Service jobs at Jpmorgan in Philippines, Quezon City
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Philippines
Quezon City
89 jobs found
Yesterday
JPM
JPMorgan Client Service Analyst Philippines, Quezon City
Partner with a Client Service Associate or Client Service Senior Associate to understand client issues, be responsible for providing timely follow-up to clients, and be accountable for client satisfaction through...
Serve as first point of contact for clients on all operational issues including allocation, pre-match, settlement and post settlement events and Front office trading and Sales queries. Support Asia clients...
Works in a call center environment that requires 100% phone-based customer interaction. Demonstrates excellent communication, negotiation, and decision-making skills, while staying engaged with our customers. Communicates with customers in a...
Developing team goals and strategies as well as managing team performance against service level objectives. Direct client support for all Access products including primary support of all sensitive clients with...
Develop a relationship with your clients; be proactive in identifying problems and themes; create a repertoire/cadence with follow-ups and issue escalations; recommend/implement service enhancements where appropriate. Start interacting with other...
Job responsibilities:Demonstrate resiliency and extreme adaptability in a fast paced environmentDemonstrate punctuality, integrity, and accountabilityPrioritize work to ensure efficiency, abide by all applicable regulatory and department practices and proceduresRequired qualifications,...
Work Chargeback cases within strict timeframes; failing to do so could potentially result in the financial liability or reputational risk for the business and company. Have high analytical ability given...
Partner with a Client Service Associate or Client Service Senior Associate to understand client issues, be responsible for providing timely follow-up to clients, and be accountable for client satisfaction through...
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