International Consumer Business – Account Supervisor Fraud Contact Center jobs at Jpmorgan in Philippines, Cebu City
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Company (1)
Job type
Job categories
Job title (1)
Philippines
Cebu City
88 jobs found
08.07.2025
JPM
JPMorgan Business Analytics Associate Philippines, Quezon City
Collaborate with stakeholders, including executives, managers, and end-users, to gather and document detailed business requirements. Conduct interviews, workshops, and surveys to understand business needs and objectives. Analyze existing business processes...
Delivers an exceptional customer experience by acting with a customer-first attitude. Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships,...
Support the product strategy, roadmap, prioritization, and backlog for machine learning application for Conversational Insights. Analyze contact volumes and customer journey/friction points across various channels to drive product feature prioritization....
Support specialists as they service customers through various channels that include telephony, chat and cases in resolving general account maintenance/management concerns, which includes disputes/claims and complaints. Manage employee and team...
Process Swift/ISO payments, including Local & FX, serial, and cover payments. Clear cheques, including Inward, Outward, and Collection products. Support payment activities such as manual instruction validation, Nostro Recon, EOD...
Build out the BSM Admin platform per plans. Lead day-to-day team activities, managing a team of Executive Assistants across one or more LOBs. Act as a strong partner to LOB...
Manage the account opening and client documentation workflow from creation to execution. Oversee the documentation process for external clients and internal business partners. Conduct research for product setup and account...
Collaborate with stakeholders, including executives, managers, and end-users, to gather and document detailed business requirements. Conduct interviews, workshops, and surveys to understand business needs and objectives. Analyze existing business processes...
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