Business Banking Specialist- Account Specialist Ii jobs at Jpmorgan in Philippines, Cebu City
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Company (1)
Job type
Job categories
Job title (1)
Philippines
Cebu City
141 jobs found
09.07.2025
JPM
JPMorgan Senior Specialist - Auto Booking Funding Philippines, Quezon City
Receives inbound calls and makes outbound follow-up calls to dealers. Communicates relevant issues to the appropriate Underwriter, Dealer, Dealer Relationship Manager and escalate appropriate issues to the supervisor to ensure...
Support the optimization of daily business deliverables, ensuring robust settlement processes and superior service quality. Assist in managing the service quality of the team and ensure operational procedures are followed,...
Focusing constantly on customer service throughout the process, leading to delivering best-in-class service. Contacting the customer after the loan has been conditionally approved and upon final approval, including all follow-up...
Collaborate with stakeholders, including executives, managers, and end-users, to gather and document detailed business requirements. Conduct interviews, workshops, and surveys to understand business needs and objectives. Analyze existing business processes...
Support the product strategy, roadmap, prioritization, and backlog for machine learning application for Conversational Insights. Analyze contact volumes and customer journey/friction points across various channels to drive product feature prioritization....
Support specialists as they service customers through various channels that include telephony, chat and cases in resolving general account maintenance/management concerns, which includes disputes/claims and complaints. Manage employee and team...
Process Swift/ISO payments, including Local & FX, serial, and cover payments. Clear cheques, including Inward, Outward, and Collection products. Support payment activities such as manual instruction validation, Nostro Recon, EOD...
Receives inbound calls and makes outbound follow-up calls to dealers. Communicates relevant issues to the appropriate Underwriter, Dealer, Dealer Relationship Manager and escalate appropriate issues to the supervisor to ensure...
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