Communications Surveillance Analyst - Associate jobs at Jpmorgan in Ireland

As a Tax Analyst within Workplace Solutions you will play a crucial role in fulfilling taxation duties. You will have knowledge of various tax reporting functions, regulatory reporting requirements and be comfortable with high volumes, strict deadlines, and sophisticated clients. You will possess high-level written and verbal communication skills to explain technical reporting positions to internal partners and external clients.

Job responsibilities

• Collaborate with internal teams to ensure the timely production of diverse tax reporting forms
• Develop a comprehensive understanding of cross-functional business processes to identify automation opportunities and enhance client experiences
• Assist in tax projects to refine processes and procedures, including cross Line of Business (LOB) strategic initiatives
• Ensure a robust control environment that meets risk and audit requirements is maintained
• Analyze data for consistency and accuracy; coordinate with relevant teams to implement necessary adjustments
• Implement and support business-as-usual processes for continuous information reporting and withholding compliance
• Deliver tax education and training as required

Required qualifications, capabilities, and skills

• 2 years plus PQE as a Tax Consultant , with domestic and international experience
• Strong academic background in tax, law, accountancy, or related discipline.
• AEOI FATCA and CRS reporting experience
• Excellent analytical, written, and verbal communication skills.
• Collaborative and motivated team player.

Preferred qualifications, capabilities and skills

• Global/US taxation exposure is beneficial but not essential
• Management and mentoring experience of junior team members

As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice. You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.

Job Responsibilities

• Acquire, manage, and retain a portfolio of 70 – 90 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
• Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
• Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
• Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business. Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships. Regularly review processes and strategies with manager, making adjustments as needed
• Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
• Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
• Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements

capabilities, and skills

• Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
• General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
• Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
• Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
• Determine and balance priorities on a daily basis to achieve business objectives with demonstrated ability to own problems on clients’ behalf and follow through with commitment
• Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint

capabilities, and skills

• Bachelor’s degree in Finance or related field or equivalent work experience
• Strong current business network

As the Vice President of Equity & Deferred Comp Strategy & Innovation, you will work closely with the Head of Equity & Deferred Comp Strategy to drive systemic solutions that support key business initiatives. Your role will involve collaborating with Product, HR Global Ops, and Technology teams to provide requirements and process flows, review system designs. You will also partner with QA to identify test cases and perform User Acceptance Testing. In addition, you will oversee the conversion efforts for the Employee Stock Purchase Plan (ESPP), ensuring seamless integration and an exceptional and engaging employee experience.

Job responsibilities

• Collaborate with the Head of Equity & Deferred Comp Strategy to drive the development and implementation of systemic solutions for key business initiatives that enhance equity compensation plans and align with overall business objectives.
• Partner with Product, HR Global Operations, and Technology teams to provide requirements and process flows, review system designs, identify test cases, and perform User Acceptance Testing.
• Manage complex calculations for share retention requirements, implementing a maker and checker process to ensure accuracy.
• Oversee the conversion efforts for the Employee Stock Purchase Plan (ESPP), ensuring seamless integration and functionality.
• Utilize Excel to manage and manipulate data, ensuring accuracy and completeness of data
• Reconcile data between systems, identifying and resolving discrepancies efficiently
• Test functionality of the stock plan system to ensure a smooth transition
• Document and retain new processes and controls developed during project implementations
• Prepare presentations and materials for communications and meetings with various stakeholders and levels of management
• Collaborate with cross-functional teams to address any issues that may arise while m

Required qualifications, capabilities and skills

• Strong knowledge of equity & deferred compensation plan products, including Restricted Stock Units (RSUs) and Employee Stock Purchase Plans (ESPP).
• Ability to translate equity & deferred comp business requirements into detailed documentation for Product and Technology teams to develop effective solutions.
• Ability to reconcile large sets of data using various tools including Microsoft Excel
• Strong attention to detail to ensure accuracy and completeness of data with strong written and verbal communication skills
• Ability to develop and execute comprehensive test cases for process validation while also proficient in auditing, testing and validating data
• Experience crafting clear and concise communications in Microsoft Word and PowerPoint to various stakeholders
• Ability to collaborate effectively with cross-functional teams
• Team player mindset, contributing to a positive and collaborative work environment
• Proven technical background with the ability to lead strategic technology initiatives with familiarity with relevant tools and technologies in data management and quality assurance
• Analytical mindset to identify issues and propose effective solutions and strategic thinking to align technology initiatives with business goals
• Flexible approach to handle evolving project requirements and priorities and ability to thrive in a dynamic and fast-paced work environment

Preferred qualifications, capabilities and skills

• Experience in leading technology-driven strategic initiatives within equity & deferred compensation or related fields.
• Familiarity with deferred compensation plans
• Strong presentation skills, with the ability to effectively utilize PowerPoint to communicate complex ideas and strategic initiatives to various audiences
• Experience in using generative AI to drive innovation and enhance processes within the equity & deferred compensation space

You will be client and outcome-focused with a practical orientation to developing and maintaining an innovation mindset and have a style that fosters teamwork and collaboration with all stakeholders and partners. You should have excellent written and oral communication skills, strong interpersonal skills, great attention to detail, and outstanding analytical and research skills, as well as a passion for improving experiences. You will possess strong critical thinking skills, be self-motivated, and have the ability to think creatively to not only respond to clients but also propose enhancements to existing systems and processes for an improved client and employee experience.

Job Responsibilities:

• Effectively manage and resolve complaints from clients, related parties, and prospects of the IPB, ensuring compliance with regulatory requirements and deadlines.
• Draft formal response letters incorporating financial and legal terminology as needed.
• Conduct comprehensive complaint investigations to identify the underlying causes of complaints.
• Develop and propose strategies to prevent recurrence, enhancing client satisfaction and optimizing business processes related to JPM products, procedures, or personnel.
• Present findings and recommendations to senior leadership and market teams, establishing yourself as a subject matter expert.
• Facilitate knowledge transfer to promote understanding and implementation of best practices.
• Partner with client-facing teams to address and resolve complaints, including in challenging or sensitive situations, fostering a collaborative environment.
• Continuously assess the current complaint handling process and reporting mechanisms.
• Suggest improvements to increase efficiency, better serve complainants, and further streamline the complaint handling process.
• Ensure all complaint handling activities strictly adhere to regulatory standards and are meticulously documented
• Provide Management reporting to stakeholders and governance committees

Required Qualifications, Capabilities and Skills:

• Bachelor's Degree
• 6+ years of securities industry experience
• Program management mindset and strong analytical/ critical thinking skills.
• Excellent influencing, cross cultural communication and presentation skills, with the ability to articulate complex information clearly and concisely to all audiences.
• Ability to work independently and as part of a team in a fast-paced environment.
• Previous experience in Private Banking, including familiarity with investment products, and financial and legal terminology.
• Self-driven and proactive approach to work.
• Ability to manage multiple tasks and meet deadlines.
• Strong interpersonal skills and the ability to build relationships with internal and external stakeholders.
• Demonstrated proficiency writing in English, with a strong command of financial terminology.

Preferred Qualifications, Capabilities and Skills:

• Prior experience engaging with clients and senior stakeholders is preferred.
• Complaint or feedback handling experience strongly preferred.

Job Responsibilities

• Collaborate with business partners, finance, and domain experts to understand business problems and develop new strategies.
• Consult on experimental design and data collection, ensuring compliance with GDPR regulations and best practices in data handling and storage.
• Interpret and present findings to stakeholders and senior management in a clear, logical, and persuasive manner, using effective visualizations.
• Perform ad hoc analysis to provide actionable insights on product performance, customer behavior, and market trends.
• Collaborate with data engineers, machine learning engineers and dashboard developers to automate and optimize business processes.
• Identify unexplored opportunities to change how we do business using data.
• Lead innovation projects to drive advanced analytics.
• Maintain a rigorous control environment to ensure accurate and timely results, with a strong emphasis on compliance with GDPR regulations.

Required Qualifications, Capabilities, and Skills

• 5+ years of experience in applying statistical methods to real-world problems.
• Experience with relational databases, optimizing SQL to pull and summarize large datasets, report creation, and ad-hoc analyses.
• Experience with business intelligence analytics and data preparation tools such as Alteryx, Tableau, Python, etc.
• Leverage expertise in big data and statistics to tackle open-ended business challenges, using predictive analytics and data modeling to support business growth and innovation.
• Bachelor's degree in a quantitative discipline (e.g., Data Science, Mathematics, Statistics, Physics, Engineering, Economics, Finance).
• Ability to understand business context and identify opportunities in data.
• Experience in a dynamic, agile environment within a geographically distributed team.
• Experience with web analytics tools (e.g., Google Analytics, Adobe).
• Highly organized with the ability to prioritize multiple tasks.
• Excellent communication skills and ability to build relationships with key stakeholders.
• Fluency in GDPR regulations and data handling practices, with a strong understanding of how to manage and store data appropriately within the EU.

Preferred Qualifications, Capabilities, and Skills

• Intellectual curiosity, strategic thinking, and ability to solve unstructured problems independently.
• Familiarity with machine learning.
• Experience in marketing analytics.

As a Cloud Security Software Engineer at JPMorgan Chase within the Cybersecurity & Technology Controls group, you will help build solutions relating to Cloud Environment Governance and Protection, Auditing, Monitoring, Remediation, and Reporting. You will help develop software solutions to ensure a secure Public Cloud environment and implement sufficient controls to safeguard and protect resources in Public Clouds.

Job Responsibilities:

• Engage and improve the whole lifecycle of services - from inception and design through deployment, operation and refinement
• Develop, test, deploy, maintain and enhance software/tooling solutions
• Manage individual project priorities, deadlines and deliverables
• Perform design and code reviews
• Develop and build solutions relating to Cloud Environment Governance and Protection, Auditing, Monitoring, Remediation and Reporting
• Design, develop and improve services to scale as the firm's cloud usage grows.

Required Qualifications, Capabilities, and Skills:

• BS degree in Computer Science or equivalent practical experience
• Proficiency and hands-on experience in AWS services, including Lambda, SQS, DynamoDB, EKS, etc
• Practical exposure with Infrastructure as Code (IaC) solutions such as Terraform and CloudFormation
• Experience in developing enterprise software and proficiency in multiple technologies, preferably Python
• CI/CD experience utilizing tools such as Github, Jenkins etc.
• Experience with development methodologies, e.g. Agile
• Work independently and collaborate within a team to develop meaningful relationships to achieve common goals
• Proficient verbal and written communication skills

Preferred Qualifications, Capabilities, and Skills:

• Savvy Cybersecurity knowledge
• Experience with Azure, GCP or other Public Cloud environments is a plus.
• Cloud Certifications including AWS Developer Associate, AWS Solutions Architect Associate

If you are seeking a client facing role that promotes exceptional client management and innovation this may be the position for you.

As a Plan Management Analyst/Associate within our Client Account Management team, you will be responsible for managing client accounts. You will work closely with various teams across our operational and IT departments, playing a key role in innovating team processes. You will have the flexibility to manage your workload in a dynamic environment and the chance to collaborate with diverse teams.

Job Responsibilities:

• Manage a portfolio of Companies administering employee share plans within a team framework
• Interact with customers/clients on operational transactions related to their share plan program.
• Execute the timely processing of operational transactions, including data management, reconciliation, processing, reporting and problem solving.
• Organize, develop and maintain procedural and process documentation related to client companies’ program(s) to ensure accurate transaction processing and minimize risk.
• Assist in identifying new system tools and enhancements to existing systems.
• Implement projects to enhance business operations while acting as a point of contact for Client Accounts.
• Create and maintain excellent relations with key business partners as well as identify innovative client solutions.

Required Qualifications, Capabilities and Skills:

• Excellent communication skills
• Proven numeric, financial analysis, documentation and procedural skills required
• Excellent computer skills including Microsoft Excel and Word
• Demonstrate commercial acumen with an ability to be innovative & pro-active
• Ability to prioritise and adhere to tight deadlines
• Previous exposure to a client facing role within a corporate environment

Preferred Qualifications, Capabilities and Skills:

• Third level qualification
• 2+ years experience within a similar position is advantageous