Workforce Analyst Rta Lead/intradiem jobs at Jpmorgan in India, Mumbai
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India
Mumbai
272 jobs found
05.07.2024
JPM
JPMorgan Workforce Analyst RTA Lead/Intradiem India, Maharashtra, Mumbai
Ensure judicious and optimum requirement for Overtime to help deliver Organizational Thresholds for Service Level goals, by recommending changes and driving efficacy. Analyze Root Cause for Overtime Requirements – Initiate...
Lead the forecasting vision, strategy and roadmap. Manage a team of highly-capable and independent sole contributors, along with mentor, coach and grow people earlier in their careers In this role....
Skilling activities while using Genesys eWorkforce Management and/or other various software applications to perform duties. Partner with Site Operations, Training, and/or Forecasting to reach CCB Contact Center service level goals....
Participate in audit activities from planning to reporting by engaging with colleagues and stakeholders to evaluate and report on the design and operating effectiveness of control framework. Identifying and analyzing...
Lead initiatives/projects to resolve diverse problems identified by senior managers. Gather, synthesize, analyze and present project data and findings. Conduct financial modeling and valuation analysis. Execute creative analyses and provide...
Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems. Develops secure high-quality production...
Lead and coach teams to adopt and implement agile methodologies, and promote open communication and engagement among team members ensuring continuous improvement and alignment with organizational goals. Use advanced communication,...
Ensure judicious and optimum requirement for Overtime to help deliver Organizational Thresholds for Service Level goals, by recommending changes and driving efficacy. Analyze Root Cause for Overtime Requirements – Initiate...
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